“They are failing their residents.” - ICO takes action against Croydon Council for failing to respond to Freedom of Information requests

On 26 September 2022, the Information Commissioner directed Croydon Council to improve its compliance with the FOIA.

Metadata
Provider: 
ICOICO
URL: 
https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2023/06/ico-takes-action-against-croydon-council-for-failing-to-respond-to-freedom-of-information-requests/https://ico.org.uk/about-the-ico/media-centre/news-and-blogs/2023/06/ico-takes-action-against-croydon-council-for-failing-to-respond-to-freedom-of-information-requests/
Retrieved on: 
Friday, June 30, 2023
Information
Tags: 
Commissioner, Freedom, Croydon London Borough Council, Court of cassation, Environmental Information Regulations 2004, EIR, Telephone, ICO, Information privacy, Privacy, High court, Data wrangling, Illinois Freedom of Information Act, Certification, PECR, FOIA, S52, National Minimum Wage (Enforcement Notices) Act 2003, Freedom of Information Act 2000, Council, Telecommunications, Compliance, United Kingdom, FOI, Information commissioner, Data Protection Act 1998, UK, Privacy and Electronic Communications (EC Directive) Regulations 2003, Lease, Cryptocurrency, Property management, Information
Summary
Key Points: 
  • On 26 September 2022, the Information Commissioner directed Croydon Council to improve its compliance with the FOIA.
  • The enforcement notice requires the council to respond to all outstanding requests over 20 working days old, no later than six months from the date of the notice.
  • - The ICO can take action to address and change the behaviour of organisations and individuals that collect, use and keep personal information.
  • - To report a concern to the ICO telephone call our helpline on 0303 123 1113, or go to ico.org.uk/concerns.
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