Benefits Leaders Believe in Power of AI, Considering Data Privacy and Accuracy
The survey provides a benchmark on senior benefit leaders’ attitude toward AI-enabled benefits tools.
- The survey provides a benchmark on senior benefit leaders’ attitude toward AI-enabled benefits tools.
- A majority (73%) of the more than 800 respondents surveyed believe that AI will have a positive influence on benefits administration.
- Of the VP and Director-level benefits leaders surveyed only 31% believed they are knowledgeable about the AI solutions in the market.
- "Benefits leaders, like many professionals are learning about what these new technologies can do and they’re optimistic, but they’re also realistic," said Shuki Licht, vice president of Innovation at HealthEquity.