Cox Automotive's Car Buyer Journey Study Shows Growing Frustration with Car Buying Process
ATLANTA, Jan. 18, 2023 /PRNewswire/ -- New research released today by Cox Automotive shows that satisfaction with the car buying process declined in 2022 for the second straight year.
- ATLANTA, Jan. 18, 2023 /PRNewswire/ -- New research released today by Cox Automotive shows that satisfaction with the car buying process declined in 2022 for the second straight year.
- The 2022 Car Buyer Journey Study reveals vehicle buyers were frustrated with high prices, limited availability, and the amount of time required to complete the process.
- Research released today by Cox Automotive shows that satisfaction with the car buying process declined again in 2022.
- Since 2009, Cox Automotive's annual Car Buyer Journey Study has offered a comprehensive look at the overall vehicle buying process in the United States, with an eye toward consumer satisfaction.