Human Resources

Dexian Adds Mexico Operations to Global Platform

Retrieved on: 
Tuesday, April 9, 2024

Dexian , a leading provider of staffing, IT, and workforce solutions, today announced that it has launched operations in Mexico and added Dexian Mexico to its global platform of services and support.

Key Points: 
  • Dexian , a leading provider of staffing, IT, and workforce solutions, today announced that it has launched operations in Mexico and added Dexian Mexico to its global platform of services and support.
  • “Mexico has a large, underutilized talent pool,” said Maruf Ahmed, Dexian CEO.
  • “Nearshore solutions allow us to do that and more.”
    Antonio Freitas, Head of Dexian Brazil, spent more than five years leading IT operations for a global tech company in Mexico.
  • He is overseeing the development of the Dexian Mexico operations and explained that Dexian has developed a proven methodology for developing international operations, customized IT solutions, and talent acquisition and management.

HungerRush™ Survey Reveals Restaurant Surge Pricing Sours Customer Loyalty and Can Negatively Affect Profits

Retrieved on: 
Tuesday, April 9, 2024

But this study suggests dynamic and surge pricing models may not be a good idea as a long-term strategy.

Key Points: 
  • But this study suggests dynamic and surge pricing models may not be a good idea as a long-term strategy.
  • As seen in recent weeks with national media coverage on the topic, dynamic or surge pricing models don't sit well with customers.
  • According to the survey, 64% of diners said they have a negative reaction to restaurants using surge and dynamic pricing.
  • We've witnessed backlash against surge pricing models in the past, demonstrating the importance of preserving customer experience and loyalty.

ResultsCX Named ‘Major Player’ in NelsonHall’s NEAT Vendor Evaluation for CX Services Transformation

Retrieved on: 
Tuesday, April 9, 2024

ResultsCX , a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was named a ‘Major Player’ in the Overall market segment of analyst/advisory firm NelsonHall ’s NEAT vendor evaluation for CX Services Transformation .

Key Points: 
  • ResultsCX , a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was named a ‘Major Player’ in the Overall market segment of analyst/advisory firm NelsonHall ’s NEAT vendor evaluation for CX Services Transformation .
  • This recognition underlines ResultsCX’s ability to provide clients with immediate benefits and meet their future customer experience needs as well.
  • The evaluation highlights ResultsCX’s domain expertise and its strong presence in the U.S. healthcare payer market.
  • “This report recognizes the power of AI automation in optimizing CX and acknowledges the positive, cost-effective impact of rightshoring destinations,” said Rajesh Subramaniam, CEO of ResultsCX.

HappyCo Unveils AI-Powered Centralized Maintenance Platform

Retrieved on: 
Tuesday, April 9, 2024

HappyCo announced today the debut of Centralized Maintenance , marking an industry-first step towards transforming maintenance operations from a challenge into a strategic advantage for multifamily property owners and managers.

Key Points: 
  • HappyCo announced today the debut of Centralized Maintenance , marking an industry-first step towards transforming maintenance operations from a challenge into a strategic advantage for multifamily property owners and managers.
  • Drawing on direct industry feedback and a proven track record of nearly 4 million units served, HappyCo introduces Centralized Maintenance to meet demonstrable demand.
  • With Centralized Maintenance, operators can optimize maintenance team efficiency, leading to cost savings and strategic spend management.
  • Now, property owners and managers, onsite teams, and technicians can tap into the power of centralized maintenance and AI with HappyCo already looking ahead.

TCP Software named 2024 SIIA CODiE Award Finalist in Best Compliance Solution and Best Administrative Solution categories

Retrieved on: 
Tuesday, April 9, 2024

TCP Software , a leading provider of time, attendance, and employee scheduling solutions, today announced that TimeClock Plus was named a 2024 SIIA CODiE Award Finalist in Best Compliance Solution and Best Administrative Solution categories.

Key Points: 
  • TCP Software , a leading provider of time, attendance, and employee scheduling solutions, today announced that TimeClock Plus was named a 2024 SIIA CODiE Award Finalist in Best Compliance Solution and Best Administrative Solution categories.
  • CODiE Finalists represent the best products, services, and people in the Education and Business Technology Industries.
  • TimeClock Plus was selected as a finalist among hundreds of nominations across dozens of Business Technology and Education Technology categories.
  • "We’re thrilled to be finalists in two categories that speak directly to the value TCP delivers to our customers,” says Daryl Rolley, CEO of TCP Software.

OneSpan to Announce First Quarter Financial Results on May 2, 2024

Retrieved on: 
Tuesday, April 9, 2024

OneSpan Inc. (NASDAQ: OSPN), the digital agreements security company, today announced it will release its first quarter 2024 financial results after the market close on Thursday, May 2, 2024.

Key Points: 
  • OneSpan Inc. (NASDAQ: OSPN), the digital agreements security company, today announced it will release its first quarter 2024 financial results after the market close on Thursday, May 2, 2024.
  • OneSpan will host a conference call that day at 4:30 p.m.
  • A live webcast of the conference call will be accessible from the OneSpan investor relations website at investors.onespan.com .
  • OneSpan encourages participants to dial in at least 15 minutes before the start of the call.

Paychex Recognized for Excellence in Health & Well-being by Business Group on Health

Retrieved on: 
Tuesday, April 9, 2024

For the 10th time, Paychex has been recognized for the company’s commitment to providing comprehensive and innovative benefits programs that advance the health and well-being of over 16,000 employees.

Key Points: 
  • For the 10th time, Paychex has been recognized for the company’s commitment to providing comprehensive and innovative benefits programs that advance the health and well-being of over 16,000 employees.
  • Paychex is also one of 10 companies to earn additional acknowledgment for a commitment to employees’ emotional well-being through mental health programs.
  • “This is the 10th time Paychex has been honored by Business Group on Health for delivering strategic health and well-being programs that support our employees,” said John Gibson , Paychex president and CEO.
  • “In addition, their novel and impactful approaches focused on critical workforce issues, such as mental health and health equity.

Hiring Growth for Small Businesses Continues in March

Retrieved on: 
Tuesday, April 9, 2024

The CBIZ SBEI tracks payroll and hiring trends for over 3,000 companies that have 300 or fewer employees, providing broad insight into small business trends.

Key Points: 
  • The CBIZ SBEI tracks payroll and hiring trends for over 3,000 companies that have 300 or fewer employees, providing broad insight into small business trends.
  • Meanwhile, the ADP employment report indicated hiring growth among small, medium and large-sized companies.
  • Small businesses accounted for an increase of 16,000 of those jobs on a seasonally adjusted, month-over-month basis.
  • Whether small businesses can continue this hiring trend is up in the air.

Cariloop Secures $20 Million in Series C Funding to Accelerate Growth and Expand Caregiver Support Solutions

Retrieved on: 
Tuesday, April 9, 2024

Cariloop, the leading comprehensive caregiver support platform, today announced the successful closure of its Series C funding round, raising $20 million.

Key Points: 
  • Cariloop, the leading comprehensive caregiver support platform, today announced the successful closure of its Series C funding round, raising $20 million.
  • “The service we provide gives companies a way to support their working caregivers and drive employee wellbeing, productivity and retention.
  • As part of the Series C financing, Krusius will join Cariloop’s Board of Directors and Cal Wheaton, Partner at ABS Capital, will join as a Board Observer.
  • Steven Theesfeld, Cariloop’s Co-Founder, and Colin Patrick, Patterson Thoma Family Office’s Chief Investment Officer, will step down from the Board.

OpenGate Capital Partners With Ownership Works

Retrieved on: 
Tuesday, April 9, 2024

OpenGate Capital (“OpenGate”), a global private equity firm, announced today that it has partnered with Ownership Works , a nonprofit organization that works with companies and investors to provide all employees with the opportunity to build wealth at work.

Key Points: 
  • OpenGate Capital (“OpenGate”), a global private equity firm, announced today that it has partnered with Ownership Works , a nonprofit organization that works with companies and investors to provide all employees with the opportunity to build wealth at work.
  • Founded in 2021, Ownership Works helps organizations implement broad-based employee ownership programs that can unlock new levels of success for businesses and create meaningful wealth-building opportunities for employees.
  • Armed with tools, practical models, and hands-on guidance, Ownership Works assists companies in structuring shared ownership programs to boost culture, enhance company performance, and improve employees' financial wellbeing.
  • OpenGate is proud to be part of Ownership Works' consortium of foundations, corporations, labor advocates, investors, pension funds, and other leading private equity organizations.