Emplifi Rolls Out 10 New AI-Powered Social Media Marketing And Customer Care Tools To Increase Efficiencies Across Departments
Emplifi , a leading customer engagement platform, today announced ten new AI-powered solutions designed to help social media marketing and customer care teams increase efficiencies across their departments while creating more productive workflows.
- Emplifi , a leading customer engagement platform, today announced ten new AI-powered solutions designed to help social media marketing and customer care teams increase efficiencies across their departments while creating more productive workflows.
- “For global marketing organizations and customer care teams with advanced operations, AI-powered workflows are a necessity to deliver exceptional customer experiences at scale.
- AI-powered case and topic summarization for customer care solutions: This AI-powered feature quickly summarizes customer care cases and topics, producing succinct but detailed notes for each customer inquiry.
- “Emplifi provides AI-powered solutions that enable social media and customer care teams to effectively reduce their workloads and automate workflows.