Pilot Catastrophe Services Chooses 8x8 XCaaS for Seamless Cloud Communications and Customer Engagement when Mother Nature Strikes
8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud communications platform provider, today announced that Pilot Catastrophe Services deployed the 8x8 XCaaS ™ (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform across their nationwide operations to provide uninterrupted cloud communications and customer engagement during natural disasters.
- 8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud communications platform provider, today announced that Pilot Catastrophe Services deployed the 8x8 XCaaS ™ (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform across their nationwide operations to provide uninterrupted cloud communications and customer engagement during natural disasters.
- Pilot Catastrophe Services is an independent insurance adjusting firm, providing a complete suite of services to handle claims arising from catastrophic events, small storms, or daily claims.
- 8x8 XCaaS includes integrated cloud contact center , business phone , video meetings , team chat , and SMS capabilities in a single-vendor solution.
- 8x8 XCaaS is built on the resilient, secure, and compliant 8x8 eXperience Communications Platform ™, which offers the highest levels of reliability with a financially backed, platform-wide 99.999 percent uptime SLA across an integrated cloud UCaaS and CCaaS solution.