FRESHWORKS INC.


Associated tags: PhonePe, NHS, OfficeMax, Inc., FRSH, SAN

Locations: SAN MATEO, CA, US, EUROPE, CALIFORNIA, NORTH AMERICA

Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications

Retrieved on: 
Tuesday, April 23, 2024

SUNNYVALE, Calif., April 23, 2024 /PRNewswire/ -- Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, officially announced its new Workforce Management Software (WFM) integration to Freshworks Customer Service Applications via an app on the Freshworks Marketplace. The AI-powered app will help businesses better manage their agent schedules in an omnichannel setup, forecast support workloads across channels, and plan short-term schedules and long-term resource requirements.

Key Points: 
  • SUNNYVALE, Calif., April 23, 2024 /PRNewswire/ -- Playvox , the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, officially announced its new Workforce Management Software (WFM) integration to Freshworks Customer Service Applications via an app on the Freshworks Marketplace.
  • By integrating Playvox WEM with Freshworks' customer service solutions, businesses can deliver a seamless experience to their employees and fine-tune resourcing to effectively engage customers on the channel of their choice, all by leveraging AI-driven and automated solutions to manage operational efficiency.
  • "We offer best-of-breed, seamless integrated WFM and CX software solutions for businesses to smartly manage their workforce while improving customer experience."
  • To learn more about the Freshworks and Playvox integration, please visit Freshworks with Playvox WFM .

Freshworks to Announce First Quarter 2024 Financial Results on May 1, 2024

Retrieved on: 
Monday, April 8, 2024

SAN MATEO, Calif., April 08, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the first quarter ended March 31, 2024 following the close of market on Wednesday, May 1, 2024.

Key Points: 
  • SAN MATEO, Calif., April 08, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the first quarter ended March 31, 2024 following the close of market on Wednesday, May 1, 2024.
  • Freshworks will host a live audio webcast beginning at 2:00 p.m. Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
  • A webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com .
  • The press release will be accessible from the Freshworks investor relations website prior to the commencement of the event.

Faye Named 2024 Freshworks Strategic Partner of the Year (North America)

Retrieved on: 
Tuesday, March 19, 2024

CALABASAS, Calif., March 19, 2024 /PRNewswire-PRWeb/ -- Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, today announced it has been honored as the 2024 Freshworks Strategic Partner of the Year (North America). Faye received this recognition in both the CX and CRM categories marking their first Freshworks awards since becoming a partner in March of 2023.

Key Points: 
  • CALABASAS, Calif., March 19, 2024 /PRNewswire-PRWeb/ -- Faye, a global leader in software strategy, deployment, integrations, and ongoing management for mid-market and enterprise organizations, today announced it has been honored as the 2024 Freshworks Strategic Partner of the Year (North America).
  • Faye received this recognition in both the CX and CRM categories marking their first Freshworks awards since becoming a partner in March of 2023.
  • "As a Freshworks partner for less than a year, this achievement in two categories is a remarkable accomplishment and a testament to the entire Faye team's dedication to getting up to speed at a lightning pace and delivering exceptional solutions to our clients," said David Faye, CEO of Faye.
  • Each year, Freshworks recognizes outstanding partners who excel in serving Freshworks customers worldwide.

Freshworks to Participate in Upcoming Investor Conferences

Retrieved on: 
Wednesday, February 28, 2024

SAN MATEO, Calif., Feb. 28, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced participation in the following events:

Key Points: 
  • SAN MATEO, Calif., Feb. 28, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced participation in the following events:
    JMP Securities Technology Conference: Tyler Sloat, Chief Financial Officer, is scheduled to participate in a fireside chat on Tuesday, March 5, 2024 at 8:30 a.m. Pacific Time (11:30 a.m. Eastern Time)
    Morgan Stanley Technology, Media and Telecom Conference: Dennis Woodside, President, is scheduled to participate in a fireside chat on Wednesday, March 6, 2024 at 8:45 a.m. Pacific Time (11:45 a.m. Eastern Time)

Freshworks Appoints Abe Smith as Chief of Global Field Operations

Retrieved on: 
Wednesday, February 7, 2024

SAN MATEO, Calif., Feb. 07, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Abe Smith as the company’s Chief of Global Field Operations.

Key Points: 
  • SAN MATEO, Calif., Feb. 07, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced the appointment of Abe Smith as the company’s Chief of Global Field Operations.
  • He will be responsible for leading field sales worldwide as Freshworks grows upmarket and new business increasingly comes from field sales.
  • “Abe is an impressive leader who has successfully scaled field sales from local to international and mid market to enterprise.
  • This makes him exceptionally equipped to support Freshworks’ diverse customer base while helping us engage larger organizations,” said Dennis Woodside, President at Freshworks.

Freshworks Reports Fourth Quarter and Full Year 2023 Results

Retrieved on: 
Tuesday, February 6, 2024

(2) Non-GAAP net income per share was estimated assuming 305.0 million and 306.1 million weighted-average shares outstanding for the first quarter and full year 2024, respectively.

Key Points: 
  • (2) Non-GAAP net income per share was estimated assuming 305.0 million and 306.1 million weighted-average shares outstanding for the first quarter and full year 2024, respectively.
  • We have provided a reconciliation of other GAAP to non-GAAP financial measures in the financial statement tables for our fourth quarter and full year 2023 and 2022 non-GAAP results included in this press release.
  • Investors are invited to listen to a live audio webcast of the conference call by visiting the investor relations website at ir.freshworks.com.
  • We believe these non-GAAP measures provide investors consistency and comparability with our past financial performance and facilitate period-to-period comparisons of our operating results.

Freshworks to Participate in 26th Annual Needham Growth Conference

Retrieved on: 
Thursday, January 11, 2024

SAN MATEO, Calif., Jan. 11, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. , (NASDAQ: FRSH) today announced that Tyler Sloat, Chief Financial Officer, is scheduled to participate in a fireside chat at the 26th Annual Needham Growth Conference on Wednesday, January 17, 2024 at 8:00 a.m. Pacific Time / 11:00 a.m. Eastern Time.

Key Points: 
  • SAN MATEO, Calif., Jan. 11, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. , (NASDAQ: FRSH) today announced that Tyler Sloat, Chief Financial Officer, is scheduled to participate in a fireside chat at the 26th Annual Needham Growth Conference on Wednesday, January 17, 2024 at 8:00 a.m. Pacific Time / 11:00 a.m. Eastern Time.

Freshworks to Announce Fourth Quarter and Full Year 2023 Financial Results on February 6, 2024

Retrieved on: 
Tuesday, January 9, 2024

SAN MATEO, Calif., Jan. 09, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2023 following the close of market on Tuesday, February 6, 2024.

Key Points: 
  • SAN MATEO, Calif., Jan. 09, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2023 following the close of market on Tuesday, February 6, 2024.
  • Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company’s financial results and business highlights.
  • A webcast replay will be accessible from the Freshworks investor relations website at https://ir.freshworks.com .
  • The press release will be accessible from the Freshworks investor relations website prior to the commencement of the event.

Freshworks Announces Inducement Grant Under Listing Rule 5635(c)(4) of The Nasdaq Stock Market

Retrieved on: 
Friday, December 1, 2023

SAN MATEO, Calif., Dec. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced that it granted to Mika Yamamoto, Freshworks’ recently-appointed Chief Customer and Marketing Officer, a restricted stock unit award covering 377,180 shares of Freshworks’ Class A common stock under its 2022 Inducement Plan.

Key Points: 
  • SAN MATEO, Calif., Dec. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced that it granted to Mika Yamamoto, Freshworks’ recently-appointed Chief Customer and Marketing Officer, a restricted stock unit award covering 377,180 shares of Freshworks’ Class A common stock under its 2022 Inducement Plan.
  • The award was granted as an inducement material to Ms. Yamamoto becoming a new employee of Freshworks in accordance with The Nasdaq Stock Market Listing Rule 5635(c)(4).
  • The award will vest over approximately two years, with 50% of the award vesting on December 1, 2024, and 12.5% of the award vesting quarterly thereafter over the remaining year, subject to continued employment with Freshworks through the relevant vesting date.
  • The award is subject to the terms and conditions of Freshworks’ 2022 Inducement Plan and the terms and conditions of a restricted stock unit award agreement covering the award.

Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer

Retrieved on: 
Tuesday, November 28, 2023

SAN MATEO, Calif., Nov. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the appointment of Mika Yamamoto as the company’s Chief Customer and Marketing Officer.

Key Points: 
  • SAN MATEO, Calif., Nov. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the appointment of Mika Yamamoto as the company’s Chief Customer and Marketing Officer.
  • Yamamoto comes to Freshworks from F5 (NASDAQ: FFIV) where she most recently served as the Executive Vice President and the Chief Marketing and Customer Engagement Officer, and led the company’s data, marketing, digital transformation, and customer experience efforts across all products, segments, channels, and geographies.
  • Ms. Yamamoto previously served as Chief Digital Marketing Officer and CMO of SMB for SAP.
  • “I am excited to join Freshworks to be a part of its journey to become a multi-billion dollar software company and to focus on a segment of companies and people I have a great passion to serve,” said Mika Yamamoto, Chief Customer and Marketing Officer at Freshworks.