Syncron

Syncron To Present at International Automotive Aftermarket Trade Show Automechanika Dubai 2022

Retrieved on: 
Thursday, November 17, 2022

ATLANTA, Nov. 17, 2022 /PRNewswire/ -- Syncron today announced its participation in the upcoming international trade show for the automotive aftermarket industry in November 2022:

Key Points: 
  • Automechanika Dubai, the largest international trade show for the automotive aftermarket industry in the greater Middle East, brings service leaders together to explore new partnerships and gain up-to-date insight on the latest market trends.
  • With more than 1,000 exhibitors from over 58 countries, Automechanika Dubai offers a unique opportunity for automotive aftermarket service leaders worldwide to connect and engage.
  • "Automechanika Dubai brings together all the elements of the automotive aftermarket throughout the Middle East, Africa and the wider Gulf Corporation Council (GCC) region," said Tony Abouzolof, vice president of global strategic key accounts, Syncron.
  • "We're thrilled with the opportunity to reach OEMs, automotive suppliers and distributors with details on how to optimize aftermarket parts inventory and pricing."

Equipped to Do More: Vermeer Selects Syncron to Enhance its Global Aftermarket Parts Pricing Operations

Retrieved on: 
Wednesday, November 16, 2022

ATLANTA, Nov. 16, 2022 /PRNewswire/ -- Syncron announced today that Vermeer Corporation, a global manufacturer of industrial and agricultural equipment, has selected Syncron Price to leverage pricing intelligence, optimize its current pricing capabilities, and improve customer satisfaction. 

Key Points: 
  • Global manufacturer Vermeer selects Syncron Price to optimize parts pricing and increase customer satisfaction.
  • Understanding the importance of securing the best prices for their customers, Vermeer realized there was room to optimize their pricing operations.
  • "We needed an out-of-the-box parts pricing solution that specializes in the aftermarket for parts ranging from highly competitive to proprietary, allowing us to elevate our approach to proactive management of parts volume and strategies."
  • With Syncron, Vermeer can implement multiple pricing strategies across a broader range of parts.

Equipped to Do More: Vermeer Selects Syncron to Enhance its Global Aftermarket Parts Pricing Operations

Retrieved on: 
Wednesday, November 16, 2022

ATLANTA, Nov. 16, 2022 /PRNewswire/ -- Syncron announced today that Vermeer Corporation, a global manufacturer of industrial and agricultural equipment, has selected Syncron Price to leverage pricing intelligence, optimize its current pricing capabilities, and improve customer satisfaction. 

Key Points: 
  • Understanding the importance of securing the best prices for their customers, Vermeer realized there was room to optimize their pricing operations.
  • "Before partnering with Syncron, our pricing system was highly complex, created the opportunity for uncertainty in data, and was difficult to use on a mass scale," said Philip Egging, director of aftermarket, Vermeer.
  • "We needed an out-of-the-box parts pricing solution that specializes in the aftermarket for parts ranging from highly competitive to proprietary, allowing us to elevate our approach to proactive management of parts volume and strategies."
  • With Syncron, Vermeer can implement multiple pricing strategies across a broader range of parts.

Syncron To Sponsor and Participate in the Upcoming Association of Equipment Manufacturers (AEM) Annual Conference

Retrieved on: 
Friday, November 11, 2022

ATLANTA, Nov. 11, 2022 /PRNewswire/ -- Syncron today announced its sponsorship and participation in the following upcoming conference in November 2022:

Key Points: 
  • Syncron will sponsor and participate in the 2022 AEM annual conference in Napa, Calif., connecting with service organizations in the equipment manufacturing industry.
  • ATLANTA, Nov. 11, 2022 /PRNewswire/ -- Syncron today announced its sponsorship and participation in the following upcoming conference in November 2022:
    The Meritage Resort and Spa, Napa, Calif.
  • The AEM annual conference is an opportunity for service leaders to connect and explore the future of the equipment manufacturing industry.
  • Supporting its participation at the AEM annual conference, Syncron recently announced a technician enablement initiative driven by their Parts Catalog and Service Knowledge solutions.

Syncron To Present at Upcoming Field Service Conferences in Asia and Europe

Retrieved on: 
Thursday, November 10, 2022

ATLANTA, Nov. 10, 2022 /PRNewswire/ -- Syncron today announced its sponsorship and participation in the following upcoming field service events in November and December 2022:

Key Points: 
  • At Field Service Asia Connect, Sambare will deliver a keynote presentation on building a human-centric service organization with technology and enablement.
  • At Field Service Europe, Sambare will moderate a roundtable discussion titled Technician Enablement: Aligning Visual Support with Service Knowledge.
  • Syncron will also be onsite at Field Service Europe for one-on-one conversations and interactive product demonstrations at booth 8.
  • Supporting its participation in both Field Service events, Syncron recently announced a technician enablement initiative driven by their Parts Catalog and Service Knowledge solutions.

Syncron To Present at Upcoming Field Service Conferences in Asia and Europe

Retrieved on: 
Thursday, November 10, 2022

ATLANTA, Nov. 10, 2022 /PRNewswire/ -- Syncron today announced its sponsorship and participation in the following upcoming field service events in November and December 2022:

Key Points: 
  • At Field Service Asia Connect, Sambare will deliver a keynote presentation on building a human-centric service organization with technology and enablement.
  • At Field Service Europe, Sambare will moderate a roundtable discussion titled Technician Enablement: Aligning Visual Support with Service Knowledge.
  • Syncron will also be onsite at Field Service Europe for one-on-one conversations and interactive product demonstrations at booth 8.
  • Supporting its participation in both Field Service events, Syncron recently announced a technician enablement initiative driven by their Parts Catalog and Service Knowledge solutions.

Syncron's New Field Service Technician Enablement Initiative Focuses on Success for the Global Workforce

Retrieved on: 
Tuesday, October 25, 2022

ATLANTA, Oct. 25, 2022 /PRNewswire/ -- Syncron today announced a new field service initiative, driven by their technician enablement solutions, Syncron Parts Catalog and Syncron Service Knowledge. Together, these components provide an on-demand, comprehensive knowledge base and troubleshooting platform that empowers field service technicians for increased productivity, reduced attrition rates, and an optimal customer experience.

Key Points: 
  • By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, Syncron's technician enablement solutions empower field teams and contractors, improve productivity and sustainability, and enable long-term planning
    ATLANTA, Oct. 25, 2022 /PRNewswire/ -- Syncron today announced a new field service initiative, driven by their technician enablement solutions, Syncron Parts Catalog and Syncron Service Knowledge.
  • Syncron Service Knowledge accelerates and simplifies service delivery by helping technicians troubleshoot, search, and order service parts.
  • Intuitive search capabilities through interactive visual representations of assets in the field improve productivity and first-time fix rates while reducing service costs.
  • Delivered on our Connected Service Experience (CSX) platform, our solutions encompass service parts inventory, price, warranty, service contract, and field service management.

Syncron's New Field Service Technician Enablement Initiative Focuses on Success for the Global Workforce

Retrieved on: 
Tuesday, October 25, 2022

ATLANTA, Oct. 25, 2022 /PRNewswire/ -- Syncron today announced a new field service initiative, driven by their technician enablement solutions, Syncron Parts Catalog and Syncron Service Knowledge. Together, these components provide an on-demand, comprehensive knowledge base and troubleshooting platform that empowers field service technicians for increased productivity, reduced attrition rates, and an optimal customer experience.

Key Points: 
  • By equipping technicians with a secure, intuitive, and interactive troubleshooting platform, Syncron's technician enablement solutions empower field teams and contractors, improve productivity and sustainability, and enable long-term planning
    ATLANTA, Oct. 25, 2022 /PRNewswire/ -- Syncron today announced a new field service initiative, driven by their technician enablement solutions, Syncron Parts Catalog and Syncron Service Knowledge.
  • Syncron Service Knowledge accelerates and simplifies service delivery by helping technicians troubleshoot, search, and order service parts.
  • Intuitive search capabilities through interactive visual representations of assets in the field improve productivity and first-time fix rates while reducing service costs.
  • Delivered on our Connected Service Experience (CSX) platform, our solutions encompass service parts inventory, price, warranty, service contract, and field service management.

Baxter Planning Appoints Mårten Gustafsson as Chief Revenue Officer

Retrieved on: 
Friday, August 26, 2022

AUSTIN, Texas, Aug. 26, 2022 /PRNewswire/ -- Baxter Planning, a pioneer and recognized leader in Service Supply Chain parts planning, optimization, and execution software solutions, today announced that Mårten Gustafsson will join the company as Chief Revenue Officer (CRO).

Key Points: 
  • AUSTIN, Texas, Aug. 26, 2022 /PRNewswire/ -- Baxter Planning, a pioneer and recognized leader in Service Supply Chain parts planning, optimization, and execution software solutions, today announced that Mrten Gustafsson will join the company as Chief Revenue Officer (CRO).
  • "I am thrilled to welcome Mrten to Baxter Planning's leadership team as we globally scale our customer-base, expand our product line, and increase partnership with existing customers," said Chuck Moeling, Baxter Planning CEO.
  • "Baxter Planning has proven itself a leader in the Service Supply Chain and I'm honored to join this team,'' stated Mrten Gustafsson.
  • In addition to Mrten joining as CRO, Phillip Kennedy has been named Baxter Planning's first Chief Marketing Officer (CMO).

New Syncron Dealer to Dealer (D2D) Software Extends a Dealer's Supply Chain to Speed Repair Times and Maximize Customer Loyalty

Retrieved on: 
Wednesday, August 24, 2022

STOCKHOLM, Aug. 24, 2022 /PRNewswire/ -- Syncron today announced the launch of Syncron D2D, a powerful solution enhancement to Retail Inventory that reduces service repair times and increases revenue by extending parts inventory beyond dealer distribution networks to alternate dealers. Syncron D2D goes further than existing solutions with capabilities like parts distribution center (PDC) backorder recovery, a feature that automatically triggers a parts search and eliminates manual processing. By seamlessly integrating with existing retail inventory systems and includes a powerful mobile app, Syncron D2D maximizes parts availability and customer satisfaction while reducing excess stock and costs.

Key Points: 
  • By seamlessly integrating with existing retail inventory systems and includes a powerful mobile app, Syncron D2D maximizes parts availability and customer satisfaction while reducing excess stock and costs.
  • "With the pressure to get customers up and running again faster than ever,OEMs can no longer afford to rely on local dealer inventory only.
  • To learn more about Syncron D2D, visit: syncron.com/dealer-to-dealer
    Syncron empowers leading manufacturers and distributors to capitalize on the new service economy.
  • We improve aftermarket business profitability, optimize working capital, increase customer loyalty, and enable customers to successfully transition to service-driven business models.