Interactive patient care

Points Group and PatientTrak Partner to Provide Enhanced Patient Satisfaction and Experience

Retrieved on: 
Tuesday, May 29, 2018
Health, Healthcare quality, Patient, Patient experience, Patient satisfaction, Interactive patient care, Customer satisfaction

The services include software customization, patient experience audit, process improvement, patient satisfaction survey development, reputation management and employee customer service training.

Key Points: 
  • The services include software customization, patient experience audit, process improvement, patient satisfaction survey development, reputation management and employee customer service training.
  • Together, we are able to provide custom solutions and services unparalleled in the healthcare industry," states Thomas Hofstetter, Managing Partner of Points Group.
  • Combining strategic thinking with tactical execution, Points Group helps companies to grow, market and improve their services, operations and customer or patient experience.
  • PatientTrak, is the leading cloud-based patient satisfaction platform that includes Visit Flow, Online Reputation and Patient Engagement services used by healthcare organizations to reduce wait times, build their brand, and improve patient satisfaction.

Healthpoint, a Mubadala Company, Launches GetWellNetwork Interactive Patient Care System

Retrieved on: 
Wednesday, May 16, 2018
Health, Healthcare quality, Health care, Interactive patient care, Patient

Dr. Lopez added: "We are proud to be the first hospital in Abu Dhabi to implement the GetWellNetwork system, which is another testament to our commitment to deliver the highest levels of quality care.

Key Points: 
  • Dr. Lopez added: "We are proud to be the first hospital in Abu Dhabi to implement the GetWellNetwork system, which is another testament to our commitment to deliver the highest levels of quality care.
  • GetWellNetwork solutions improve outcomes, patient satisfaction and operational performance through highly individualized patient engagement.
  • From inpatient to outpatient, to physician practices and urgent care clinics, to patients on the go, GetWellNetwork offers the only cross-continuum platform that performs across every care setting.
  • GetWell Inpatient, GetWell Go, Interactive Patient Care and Precision Engagement are trademarks of GetWellNetwork.