EBA consults on draft technical standards on complaints handling procedures under the Markets in Crypto-Assets Regulation
12 July 2023
- 12 July 2023
The European Banking Authority (EBA) published today a Consultation Paper on draft regulatory technical standards (RTS) on complaints handling procedures for issuers of asset-referenced tokens (ARTs) under the Markets in Crypto-Assets Regulation (MiCAR). - These draft RTS aim at ensuring prompt, fair and consistent handling of complaints by holders of ARTs and other interested parties.
- The EBA is mandated to develop, in close cooperation with the European Securities and Market Authority (ESMA), draft RTS on the complaints handling procedures of issuers of ARTs.
- The consultation paper on complaints handling is published on the same date as consultation papers on authorisations and qualifying holdings.