Crate & Barrel

Crate and Barrel Recalls Glass Pitchers Due to Laceration Hazard

Retrieved on: 
Thursday, March 19, 2020
Packaging, Containers, Tools, Shipping containers, Crate & Barrel, Crate, Barrel

Consumers should stop using the recalled pitchers immediately and contact Crate and Barrel for a full refund and disposal instructions.

Key Points: 
  • Consumers should stop using the recalled pitchers immediately and contact Crate and Barrel for a full refund and disposal instructions.
  • Crate and Barrel at 800-451-8217 from 8 a.m. to 8 p.m.
  • Incidents/Injuries: Crate and Barrel has received five reports of the handle breaking off the glass pitcher while in use.
  • Sold At: Crate and Barrel stores nationwide and online at www.crateandbarrel.com from December 2019 through February 2020 for about $35.

Herff Jones Hires Customer Experience Executive Salena Scardina

Retrieved on: 
Monday, March 9, 2020
Marketing, Business, Brand management, Microeconomics, Product management, Touchpoint, Customer experience, Herff Jones, Scardina, Salena, Crate & Barrel, Brand

Scardina, a veteran executive with more than 25 years of experience in customer service, joins the company from HeroCX management consultancy firm, of which she is the founder.

Key Points: 
  • Scardina, a veteran executive with more than 25 years of experience in customer service, joins the company from HeroCX management consultancy firm, of which she is the founder.
  • At HeroCX, Scardina helped transform the customer service function for leading organizations such as HanesBrands and Crate&Barrel, where she also helped launch the company's work-at-home program.
  • At Herff Jones, Scardina will own the vision for evolving the brand experience throughout the customer journey, delivering a consistent approach at each of the company's contact centers.
  • "The customer service piece is such a critical component of our business, and I'm very excited to have Salena at the center of it developing the roadmap for a truly exceptional brand experience at every touchpoint," said Herff Jones President Steve Down.

Fight Hunger with Feeding America this Holiday Season with Gifts that Give Back

Retrieved on: 
Thursday, November 21, 2019
Articles, American television series, Brain, Feeding America, Hunger, Crate & Barrel, Iron Chef America

This year, several Feeding America national partners, including BoxLunch, Crate & Barrel, Kiehl's, Pampered Chef and The Fresh Market, are giving back and helping families have a happy holiday season free from hunger.

Key Points: 
  • This year, several Feeding America national partners, including BoxLunch, Crate & Barrel, Kiehl's, Pampered Chef and The Fresh Market, are giving back and helping families have a happy holiday season free from hunger.
  • "We are grateful for our partners' support in helping fight hunger this holiday season and throughout the year."
  • Here's how some of Feeding America's partners are supporting individuals facing hunger this holiday season with gifts that give back:
    BoxLunch: Get Some.
  • All proceeds, up to $100,000, will benefit Feeding America to help provide one million meals* to families in need this holiday season.

Crate and Barrel Recalls Push Walkers Due to Choking and Laceration Hazards

Retrieved on: 
Tuesday, August 20, 2019
Transport, Food and drink, Snack foods, Crate & Barrel, Walker, Crate, Walking, Transport, Food and drink, Snack foods, Crate & Barrel, Walker, Crate, Walking

Hazard: Walkers can be damaged over time exposing sharp points and small parts, posing choking and laceration hazards to small children.

Key Points: 
  • Hazard: Walkers can be damaged over time exposing sharp points and small parts, posing choking and laceration hazards to small children.
  • Consumers should immediately stop using the recalled push walkers, put it out of reach of young children and contact Crate and Barrel for a full refund.
  • Description: This recall involves Crate and Barrel Activity Push Walkers also known as Baby Push Walkers used to aid toddlers learning how to walk.
  • The SKU Number 124-248 can be found on a white 1-square-inch sticker on the bottom of the walkers.

Crate and Barrel and Cornerstone Restaurant Group Announce Opening of The Table at Crate

Retrieved on: 
Tuesday, July 9, 2019
Crate & Barrel, Crate, Trade, Retailing, Economy

CHICAGO, July 9, 2019 /PRNewswire/ -- Today, home furnishings retailer Crate and Barrel announced the opening of The Table at Crate , a collaboration between Crate and Barrel and Cornerstone Restaurant Group, with James Beard-nominated Chef Bill Kim leading the kitchen.

Key Points: 
  • CHICAGO, July 9, 2019 /PRNewswire/ -- Today, home furnishings retailer Crate and Barrel announced the opening of The Table at Crate , a collaboration between Crate and Barrel and Cornerstone Restaurant Group, with James Beard-nominated Chef Bill Kim leading the kitchen.
  • Opening today within Crate and Barrel's Oak Brook, Illinois store, The Table at Crate is Crate and Barrel's first full-service restaurant and Cornerstone's first venture into the retail space.
  • "We share that passion and The Table at Crate creates a more immersive brand experience for our customers."
  • "There is a tremendous opportunity to push the boundaries of the restaurant and retail spaces," said Josh Zadikoff, president of Cornerstone Restaurant Group.

Vertebrae Introduces a New Augmented Reality Shopping Experience for Retail

Retrieved on: 
Monday, November 12, 2018
Augment, Cision, Crate & Barrel, Economy of the United States

SANTA MONICA, Calif., Nov. 12, 2018 /PRNewswire-PRWeb/ -- Vertebrae , a technology innovator in interactive 3D and AR solutions, today announced the launch of Axis , a breakthrough augmented commerce platform for retail.

Key Points: 
  • SANTA MONICA, Calif., Nov. 12, 2018 /PRNewswire-PRWeb/ -- Vertebrae , a technology innovator in interactive 3D and AR solutions, today announced the launch of Axis , a breakthrough augmented commerce platform for retail.
  • The Axis platform simplifies the delivery of high-fidelity 3D assets within existing ecommerce environments, giving consumers new levels of confidence in their purchasing decisions."
  • Despite consumer appetite, a poor user experience and lack of quality 3D content are the two biggest roadblocks to AR development and adoption (eMarketer, Oct 2018).
  • Founded in 2015, Vertebrae's clients include Crate and Barrel, Sony Pictures, Lionsgate, Amgen, Tenth Street Hats, and many more.

Zola and Crate and Barrel Announce an Exclusive Wedding Registry Collaboration

Retrieved on: 
Tuesday, September 18, 2018
Crate & Barrel, Zola

NORTHBROOK, Ill. and NEW YORK, Sept. 18, 2018 /PRNewswire/ --Today, Zola , the ultimate one-stop site for couples getting married today, and Crate and Barrel , the global home furnishings retailer and iconic brand that defined the wedding registry industry, announced an exclusive wedding registry collaboration.

Key Points: 
  • NORTHBROOK, Ill. and NEW YORK, Sept. 18, 2018 /PRNewswire/ --Today, Zola , the ultimate one-stop site for couples getting married today, and Crate and Barrel , the global home furnishings retailer and iconic brand that defined the wedding registry industry, announced an exclusive wedding registry collaboration.
  • Crate and Barrel is the largest partner store to ever launch on Zola and through this collaboration, expands their digital reach to even more potential registry customers.
  • "We're very excited to announce our partnership with Crate and Barrel, and to be launching with such an impressive assortment," said Shan-Lyn Ma, CEO and Co-Founder of Zola.
  • Our customers value the convenience of a one-stop-shop registry and also trust the quality curation of Crate and Barrel products," said Neela Montgomery, CEO of Crate and Barrel.

Crate and Barrel Recalls Mirrors Due to Laceration Hazard (Recall Alert)

Retrieved on: 
Wednesday, July 18, 2018
Crate & Barrel, Crate, Equipment, Mirrors, Trade

Hazard: The mirror's glass can separate from the wooden backing and fall, posing a laceration hazard.

Key Points: 
  • Hazard: The mirror's glass can separate from the wooden backing and fall, posing a laceration hazard.
  • Consumer should immediately stop using the recalled mirrors and contact Crate and Barrel to arrange for a free replacement mirror.
  • This recall involves Crate and Barrel's Josephine floor mirrors, sold individually or as a set of three mirrors that can be hung vertically or horizontally.
  • Incidents/Injuries: Crate and Barrel has received three reports of the mirror glass becoming loose or separating from the wooden backing.