Touchpoint

KLaunch and RealPage Exchange Unveil 'Claire'--A Revolutionary Conversational AI Concierge Redefining Property Management

Retrieved on: 
Monday, April 29, 2024
Tenant, Social media, LLM, Omnichannel, Communication, Partnership, RealPage, Seamless, Head of the Commonwealth, Battle of annihilation, SMS, Automation, Lightning, Touchpoint, FAQ, Advertising, Sales

RICHARDSON, Texas and INDIANAPOLIS, April 29, 2024 /PRNewswire/ -- KLaunch, a leader in omni-channel conversational AI solutions, proudly announces its partnership with RealPage Exchange, introducing 'Claire,' an innovative AI platform set to transform property management, leasing, data analytics, maintenance and autonomous operations.

Key Points: 
  • RICHARDSON, Texas and INDIANAPOLIS, April 29, 2024 /PRNewswire/ -- KLaunch, a leader in omni-channel conversational AI solutions, proudly announces its partnership with RealPage Exchange, introducing 'Claire,' an innovative AI platform set to transform property management, leasing, data analytics, maintenance and autonomous operations.
  • Developed by KLaunch, Claire integrates cutting-edge omni-channel conversational AI technology from its predecessors, KBot Lightning and HumanX, surpassing current market offerings with its advanced capabilities.
  • It revolutionizes property management by automating the entire tenant journey—from advertising touchpoint, quantification to prospecting, waitlist management, maintenance, leasing, payment interactions, and orchestrated move-ins and move-outs.
  • Comprehensive Management: Claire learns from your specific property management processes and doesn't share any of them with the outside world.

Loews Hotels & Co Launches "Free Spirited" Programming

Retrieved on: 
Wednesday, April 10, 2024
Honey, Mentha, Orange, Foodservice, Angostura bitters, Lemonade, House, Fruit salad, Attention, Senior, Family, Club soda, Touchpoint, Dash, Creativity, Drink, Agave

NEW YORK, April 10, 2024 /PRNewswire/ -- Today Loews Hotels & Co, the brand behind 25 hotels and resorts across the United States and Canada, proudly announces the debut of their Free Spirited by Loews Hotels program. As one of the pioneering hotel brands to embrace the growing trend of mindful consumption, Free Spirited by Loews Hotels will provide elevated and bespoke hotel bar programming for those who choose to imbibe less or not at all.

Key Points: 
  • NEW YORK, April 10, 2024 /PRNewswire/ -- Today Loews Hotels & Co , the brand behind 25 hotels and resorts across the United States and Canada, proudly announces the debut of their Free Spirited by Loews Hotels program.
  • With this program, Loews Hotels will showcase their respective, on-site mixology talent crafting impressive libations focusing on locally sourced ingredients and unique flavor combinations.
  • By incorporating these distinctive indicators directly onto the menus, Loews Hotels ensures all beverages are crafted with the same attention and care.
  • For more information about Loews Hotels, please call 1-800-23 LOEWS or visit https://www.loewshotels.com .

Guidewire Wins Seven Awards and ‘Luminary’ Distinction in Celent’s Regional Reviews of P&C Claims Systems

Retrieved on: 
Tuesday, April 9, 2024
Professional Services, Data Management, Technology, Insurance, Software, Finance, Fintech, Length, Touchpoint, LATAM, Advanced technology

Guidewire (NYSE: GWRE) announced that ClaimCenter has been selected as a winner of seven Celent XCelent Awards and named a “Luminary” in all four regional Celent 2024 Property Casualty Claims Systems Vendors reports.

Key Points: 
  • Guidewire (NYSE: GWRE) announced that ClaimCenter has been selected as a winner of seven Celent XCelent Awards and named a “Luminary” in all four regional Celent 2024 Property Casualty Claims Systems Vendors reports.
  • Across all four regions, Guidewire has earned the highest number of XCelent awards of all vendors and is the only vendor to be named a “Luminary” in all regions.
  • The “Luminary” designation is the highest distinction possible and acknowledges the sophistication and breadth of the vendor’s technology and functionality.
  • “Guidewire’s ClaimCenter application and the claims module within InsuranceNow have stood out in our evaluation, both in terms of functionality and technology.

HaystackID Advances Mobile Workflows with MEDAL Suite Focused on Assessment, Integration, and Review

Retrieved on: 
Tuesday, January 23, 2024
Touchpoint, Noise, Relativity, Recon, Warner Bros. Discovery EMEA, Relay, Head, Triage, Mobile phone

CHICAGO, Jan. 23, 2024 /PRNewswire/ -- HaystackID, a specialized eDiscovery services firm supporting law firms and corporate legal departments, announced today the launch of an expanded suite of services as part of its Mobile Elite Discovery and Analysis Lab (MEDAL) mobile device initiative. This comprehensive suite, featuring six innovative offerings, including the groundbreaking MEDAL Vanguard™ and MEDAL Relay™ services, is designed to transform mobile data handling workflows in investigation and litigation scenarios, decreasing initial assessments from hours to minutes and time-to-review from days to hours.

Key Points: 
  • Introduced in early 2023 and expanded today with a complete suite of services, HaystackID MEDAL™ empowers investigation and litigation professionals as they seek to manage mobile business data's exponential growth and complexity.
  • By providing swift remote triage, targeted extraction, and streamlined review of mobile content, MEDAL delivers a proven path to greater visibility and insights in even the most complex mobile-centric cases.
  • "Mobile devices generate data at unprecedented velocity, intensifying the complexity of investigations in a Forensics First world.
  • For more information about the HaystackID MEDAL suite of services, visit HaystackID.com .

Aucera™ and TouchPoint One Announce Strategic Partnership to Transform Employee and Customer Experience

Retrieved on: 
Tuesday, January 16, 2024
System, Customer experience, DialAmerica, Partnership, Acuity, Workforce, Touchpoint, Growth, Management

MAHWAH, N.J. and INDIANAPOLIS, Jan. 16, 2024 /PRNewswire/ -- Aucera™, the new identity of DialAmerica, one of the nation's largest privately held customer experience and contact center providers, today announced a strategic partnership with TouchPoint One. This collaboration marks a significant stride in Aucera's journey as it embraces its new global brand, reflecting a commitment to innovation and expansion in the customer experience industry. Together with TouchPoint One, a leader in advanced customer contact performance management solutions, Aucera aims to revolutionize workforce alignment, development, and engagement, enhancing the customer experience through cutting-edge technology and personalized service.

Key Points: 
  • Together with TouchPoint One, a leader in advanced customer contact performance management solutions, Aucera aims to revolutionize workforce alignment, development, and engagement, enhancing the customer experience through cutting-edge technology and personalized service.
  • TouchPoint One's commitment to innovation and technological excellence will be fundamental to the lab's pursuit of unparalleled customer experience solutions.
  • "Entering into this partnership with Aucera marks a significant advancement in the innovation of customer and employee experiences," says Greg Salvato, CEO of TouchPoint One.
  • For more about our experience, technological capabilities, and comprehensive suite of Customer Experience solutions, visit Aucera.com.

DISQO Elevates David Karp to Chief Customer Officer

Retrieved on: 
Thursday, January 11, 2024
IHeartMedia, Touchpoint, Hulu, Warner Bros. Discovery, Customer success, Publicis, J.D. Power, Omnicom Group, Inspire Brands, Growth, Sales

LOS ANGELES, Jan. 11, 2024 (GLOBE NEWSWIRE) -- DISQO, the leading brand experience platform, announces the promotion of David Karp to Chief Customer Officer.

Key Points: 
  • LOS ANGELES, Jan. 11, 2024 (GLOBE NEWSWIRE) -- DISQO, the leading brand experience platform, announces the promotion of David Karp to Chief Customer Officer.
  • More than 800 clients use DISQO’s platform to test, measure, and optimize for every customer, touchpoint, and outcome.
  • Karp joined DISQO as VP of Customer Success in September 2021 and has since played a pivotal role in shaping the company's customer-first ethos.
  • With a track record strategizing customer success initiatives at DISQO and prior posts, he’s well-positioned to continue helping DISQO’s clients grow their brands and revenues with a customer experience knowledge advantage.

NCSOLUTIONS NAMED A BADGED TIKTOK MEASUREMENT PARTNER

Retrieved on: 
Monday, January 8, 2024
Ecosystem, NCS, Partnership, Consumer, Element, Lift, Cross, Advertising, Growth, Touchpoint, CPG, Sales

NEW YORK, Jan. 8, 2024 /PRNewswire/ -- NCSolutions (NCS), the leading company for improving advertising effectiveness for the consumer packaged goods (CPG) ecosystem, has been named a badged TikTok Measurement Partner.

Key Points: 
  • NCSolutions' measurement services provide CPG advertisers insights into their TikTok campaigns, including the impact on incremental sales and optimal creative performance
    NEW YORK, Jan. 8, 2024 /PRNewswire/ -- NCSolutions (NCS), the leading company for improving advertising effectiveness for the consumer packaged goods (CPG) ecosystem, has been named a badged TikTok Measurement Partner .
  • As one of the newest TikTok partners for Lift measurement, NCS offers insights into the sales impact of a TikTok campaign.
  • Sales lift measurement is a solution for CPG brands, offering a nuanced understanding of the specific elements within their advertising that drive incremental sales.
  • "We are thrilled to collaborate with TikTok in delivering sales lift insights to CPG advertisers," said Dan Malmed, Chief Revenue Officer at NCSolutions.

Bloomreach Partners with Spryker to Unlock a New Level of Composable Commerce

Retrieved on: 
Thursday, December 7, 2023
Professional Services, Online Retail, Retail, Technology, Data Analytics, Artificial Intelligence, Touchpoint, Commerce, Ecosystem, Partnership, Growth, API, Online shopping

Bloomreach , the platform fueling limitless e-commerce experiences, today announced their partnership with Spryker , the leading composable commerce platform for sophisticated use cases in B2B Commerce, Enterprise Marketplaces, and Thing Commerce.

Key Points: 
  • Bloomreach , the platform fueling limitless e-commerce experiences, today announced their partnership with Spryker , the leading composable commerce platform for sophisticated use cases in B2B Commerce, Enterprise Marketplaces, and Thing Commerce.
  • With the partnership, Bloomreach users will be able to leverage Spryker’s composable, API based functionalities to constantly improve their digital and marketplace experience.
  • “Spryker and Bloomreach are joining forces to redefine the future of commerce.
  • “Spryker is a Modular Composable Commerce Platform that enables B2B and B2C across any customer interface, touchpoint, and device.

Global Multiple Integrated Laser Engagement Systems (MILES) Strategic Research Report 2023

Retrieved on: 
Tuesday, November 28, 2023
New Normal, The Greatest Asset, Growth, Vehicle, Country, Defense, Army, MILES, High, Touchpoint, Pandemic, Primer, Pet industry, Gunsmith

DUBLIN, Nov. 28, 2023 /PRNewswire/ -- The "Multiple Integrated Laser Engagement Systems (MILES) - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Nov. 28, 2023 /PRNewswire/ -- The "Multiple Integrated Laser Engagement Systems (MILES) - Global Strategic Business Report" report has been added to ResearchAndMarkets.com's offering.
  • The global market for Multiple Integrated Laser Engagement Systems (MILES) estimated at US$899.2 Million in the year 2022, is projected to reach a revised size of US$1.7 Billion by 2030, growing at a CAGR of 8.4% over the analysis period 2022-2030.
  • Soldiers, one of the segments analyzed in the report, is projected to record 8.6% CAGR and reach US$1.4 Billion by the end of the analysis period.
  • The U.S. Market is Estimated at $404.9 Million, While China is Forecast to Grow at 10.3% CAGR
    The Multiple Integrated Laser Engagement Systems (MILES) market in the U.S. is estimated at US$404.9 Million in the year 2022.

BCS Automotive Interface Solutions and UltraSense Systems Revolutionize the Automotive Touch Interface for Steering Wheels

Retrieved on: 
Wednesday, November 15, 2023
User interface, Immunity, BCS, Touchpoint, System, Ageing, Partnership, R, Original equipment manufacturer, HMI, MEMS

RADOLFZELL, Germany, Nov. 15, 2023 /PRNewswire/ -- BCS Automotive Interface Solutions (BCS-AIS), a leader in the design, development, and production of complex switch and switch modules for the world's largest automotive manufacturers, announces a collaboration with UltraSense Systems, innovators of cutting-edge Human Machine Interface (HMI) Controller IC's.

Key Points: 
  • RADOLFZELL, Germany, Nov. 15, 2023 /PRNewswire/ -- BCS Automotive Interface Solutions (BCS-AIS), a leader in the design, development, and production of complex switch and switch modules for the world's largest automotive manufacturers, announces a collaboration with UltraSense Systems, innovators of cutting-edge Human Machine Interface (HMI) Controller IC's.
  • This inventive partnership will bring forth solid-surface touch systems with multi-mode sensing to steering wheels for global automotive OEMs, marking a significant step in automotive solid-state touch technology.
  • BCS will integrate UltraSense's TouchPoint Q TapForce HMI Controllers into its latest solid-surface steering wheel switch boxes with active haptics, catering to Chinese and other global automakers.
  • With UltraSense's partnership, we are confident that our solid-surface multi-mode steering wheels and other next-generation touch products will stand out with our customers to deliver an exceptional touch user experience."