Bank of Asia Selects WorkFusion's AI To Create a User-Friendly and Expedient KYC Customer Experience for New Client Onboarding
NEW YORK, July 25, 2023 /PRNewswire/ -- WorkFusion, a leading provider of AI digital workforce solutions for banking and financial services, today announced that Bank of Asia, a cross-border international bank authorized and regulated by the Financial Services Commission of the British Virgin Islands (BVI FSC) that provides banking and asset management services through a digital platform to corporate and high net worth individual clients around the world, has selected its sanctions and adverse media AI Digital Worker, Evelyn, for negative news detection as part of the Know Your Customer (KYC) new client onboarding process.
- AI Digital Worker, Evelyn, selected for negative news detection as part of the KYC new client onboarding process.
- Automating labor-intensive KYC tasks like negative news screening is crucial to improving the customer experience, decreasing time-to-onboard, repetitive touchpoints, and long service times.
- "We are honored that Bank of Asia has selected our AI Digital Worker, Evelyn, to automate negative news detection as part of their KYC onboarding process," said Adam Famularo, CEO of WorkFusion.
- By automating this laborious task, Bank of Asia will reduce its new client onboarding time and ensure a more positive customer experience."