Transaction Network Services

TNS Robocall Investigation Report Q1 2024: Political Robocalls Surged in Key Battleground States

Retrieved on: 
Tuesday, April 30, 2024

The new data was released today by Transaction Network Services (TNS) as part of its Q1 2024 Robocall Investigation Report .

Key Points: 
  • The new data was released today by Transaction Network Services (TNS) as part of its Q1 2024 Robocall Investigation Report .
  • Despite Democrat and Republican nominations being determined relatively early in the primary schedule, battleground states were inundated with political robocalls throughout the year's first quarter.
  • “Our latest Robocall Investigation Report focuses exclusively on political robocalls and shows a surge in volume in key swing states throughout the primary schedule,” said Denny Randolph, President of TNS’ Communications Market business.
  • To gain access to political robocalls data from Q1 2024, download the latest edition of TNS’ Robocall Investigation Report here: tnsi.com/resource/com/tns-robocall-investigation-report/

TNS is the Only Provider in Europe to Offer Full-Service, Vendor-Neutral Market Data Management Solutions for Financial Institutions

Retrieved on: 
Thursday, April 25, 2024

TNS can now deliver market data services across the entire trading infrastructure stack.

Key Points: 
  • TNS can now deliver market data services across the entire trading infrastructure stack.
  • This new, ‘one-stop-shop’ offering is the result of the acquisition of West Highland Support Services , a financial market data solutions provider.
  • TNS can now further help clients reduce cost and complexity across every element of market data related spend and support, including hosting, connectivity, middleware distribution, market data usage, and incident management.
  • Specifically designed and engineered to address the needs of financial market participants worldwide, TNS offers a range of connectivity, colocation, cloud, market data, and VPN solutions within its Infrastructure-as-a-Service (IaaS) portfolio.

TNS Launches Complete Commerce - an End-to-End Payments Solutions Stack

Retrieved on: 
Tuesday, April 16, 2024

Transaction Network Services (TNS) , a global leader in payments infrastructure and managed connectivity services, has launched Complete Commerce – a full-stack, modern and secure payment and network capability.

Key Points: 
  • Transaction Network Services (TNS) , a global leader in payments infrastructure and managed connectivity services, has launched Complete Commerce – a full-stack, modern and secure payment and network capability.
  • Complete Commerce helps solve this payment complexity by leveraging a single supplier relationship and reducing total cost of ownership (TCO) across the enterprise’s technology environment.
  • “By offering a PCI DSS certified, fully managed service for payments and network connectivity, Complete Commerce enables enterprises to accept virtually any type of payment method, online or in-person with TNS’ range of terminals - unattended, at the pump or in-store,” said John Tait, Global Managing Director of TNS Payments Market.
  • The TNS cloud native payment orchestration stack with rich functionality allows payments to be processed real time to multiple end points across the globe.

TNS Launches TN Insights for Enterprises to Optimize Calling Practices

Retrieved on: 
Tuesday, February 20, 2024

Transaction Network Services (TNS) today announced the commercial availability of TN Insights – a powerful addition to its Telephone Number Reputation Monitoring service.

Key Points: 
  • Transaction Network Services (TNS) today announced the commercial availability of TN Insights – a powerful addition to its Telephone Number Reputation Monitoring service.
  • The solution provides enterprises with critical intelligence and visibility into calling behaviors to effectively reach customers and achieve optimum business outcomes.
  • The addition of TN Insights to TNS’ Telephone Number Reputation Monitoring service delivers an expanded set of key benefits to enterprises:
    Callout Practice Observation for Brand Protection.
  • To learn more about TN Insights, and how its reporting capabilities can drive better business outcomes for enterprises, visit: tnsi.com/solutions/communications/restoring-trust-voice/ .

TNS 2024 Robocall Investigation Report: STIR/SHAKEN Implementation Paying Off for Top US Carriers

Retrieved on: 
Tuesday, February 6, 2024

Today, Transaction Network Services (TNS) released its 2024 Robocall Investigation Report, a holistic, data-driven analysis of robocall trends from the previous year.

Key Points: 
  • Today, Transaction Network Services (TNS) released its 2024 Robocall Investigation Report, a holistic, data-driven analysis of robocall trends from the previous year.
  • View the full release here: https://www.businesswire.com/news/home/20240206442574/en/
    Signed traffic between Tier-1 carriers increased to 85% in 2023, according to TNS’ Report.
  • However, despite positive robocall mitigation momentum industry-wise, data reveals a persistent gap between Tier-1 carriers and smaller carriers when it comes to signing voice traffic: only 17% of calls from Tier-1 to smaller carriers were delivered with a signature last year.
  • “That said, our report acknowledges that smaller carriers are benefiting from their deployments of the framework at a slower rate.

TNS, Frost & Sullivan Executive Brief: A Blueprint for Brand Authentication and Branded Calling in Contact Center Digital Transformation

Retrieved on: 
Tuesday, January 30, 2024

Call spoofing and the erosion of trust in voice calling is creating unprecedented challenges for enterprise contact centers and outsourced contact center service providers (CCaaS, CPaaS, etc.)

Key Points: 
  • Call spoofing and the erosion of trust in voice calling is creating unprecedented challenges for enterprise contact centers and outsourced contact center service providers (CCaaS, CPaaS, etc.)
  • A new joint Executive Brief published today by Transaction Network Services (TNS) and Frost & Sullivan explores these enterprise challenges and presents emerging solutions for contact center decision-makers.
  • The report focuses on two core technology components facilitating a successful outbound customer engagement strategy: TNS Enterprise Authentication and Spoof Protection and TNS Enterprise Branded Calling .
  • The technology helps enterprises protect their customers - and brand reputation - from the threat posed by robocall scammers and spoofers.

TNS Enterprise Branded Calling Receives 2023 CUSTOMER Contact Center Analytics Product of the Year Award

Retrieved on: 
Tuesday, January 23, 2024

Transaction Network Services (TNS) has announced that TMC , a global, integrated media company, has named TNS Enterprise Branded Calling as a 2023 CUSTOMER Contact Center Analytics Product of the Year Award winner.

Key Points: 
  • Transaction Network Services (TNS) has announced that TMC , a global, integrated media company, has named TNS Enterprise Branded Calling as a 2023 CUSTOMER Contact Center Analytics Product of the Year Award winner.
  • TNS Enterprise Branded Calling can help improve enterprises’ contact center metrics and the customer experience as unwanted robocalls continue to erode trust in voice calling.
  • “The award is a testament to how businesses across a myriad of industries use TNS Enterprise Branded Calling as the foundation for their outbound customer engagement strategy,” said Jim Tyrrell, Vice President of Enterprise Product Management for TNS Communications Market.
  • TNS Enterprise Branded Calling won TMC’s 2023 CUSTOMER Product of the Year and the TMC 2022 Pandemic Tech Innovation Award .

TNS Establishes Colocation Services at Brazil's Largest Stock Exchange

Retrieved on: 
Tuesday, November 28, 2023

Today, Transaction Network Services (TNS) announced colocation services with B3 S.A. (Brasil, Bolsa, Balcão) , Brazil’s largest stock exchange and the world’s third largest derivatives exchange, based in Sao Paulo.

Key Points: 
  • Today, Transaction Network Services (TNS) announced colocation services with B3 S.A. (Brasil, Bolsa, Balcão) , Brazil’s largest stock exchange and the world’s third largest derivatives exchange, based in Sao Paulo.
  • This collaboration strengthens TNS' global solutions for financial markets, delivering seamless connectivity via the TNS ultra low latency trading network .
  • TNS now offers managed hosting, market data and exchange access services for B3 through TNS’ Layer 1 connectivity to provide reliable trading, clearing and settlement operations across equities, derivatives and commodities.
  • This highlights TNS’ continued commitment to B3 following the launch of market data access for traders at the exchange in 2021.

TNS Acquires West Highland Support Services to Deliver Full-Stack Market Data Solutions Globally

Retrieved on: 
Wednesday, November 15, 2023

Transaction Network Services (TNS) today announced the acquisition of West Highland Support Services, a financial market data solutions provider based in Danbury, Connecticut.

Key Points: 
  • Transaction Network Services (TNS) today announced the acquisition of West Highland Support Services, a financial market data solutions provider based in Danbury, Connecticut.
  • The acquisition will enable TNS to deliver market data services across the entire trading infrastructure stack, making TNS the only Infrastructure-as-a-Service (IaaS) provider to combine a vendor-neutral approach to market data application management.
  • The combination of TNS and West Highland services into one stack will offer connectivity, monitoring and consulting to professional traders, institutions and financial services vendors worldwide.
  • The acquisition will help TNS clients reduce cost and complexity across every element of market data related spend and support, including hosting, connectivity, middleware distribution, market data usage and incident management.

TNS Launches AI Labs to Deliver Advanced Technologies to Carriers and Enterprises

Retrieved on: 
Monday, November 13, 2023

For more than three decades, TNS’ Communications Market division has pioneered advanced call analytics and management technologies to support carriers and enterprises through its flagship TNS Call Guardian ® product and, more recently, TNS Enterprise Branded Calling and TNS Enterprise Authentication .

Key Points: 
  • For more than three decades, TNS’ Communications Market division has pioneered advanced call analytics and management technologies to support carriers and enterprises through its flagship TNS Call Guardian ® product and, more recently, TNS Enterprise Branded Calling and TNS Enterprise Authentication .
  • “Hundreds of global carriers and enterprises rely on TNS for innovative, proven technologies that drive better business outcomes, provide a compelling subscriber experience and help protect consumers,” said TNS Communications Market Chief Data Officer, Greg Bohl who will lead AI Labs.
  • AI Labs will research how AI can be leveraged for future use in the telecom industry, with an early-stage focus on generative, predictive and discriminative AI applications that include:
    AI-powered voice biometrics.
  • AI Labs offers an environment to experience how generative AI can be used for legitimate and nefarious purposes first-hand.