Gen Z Driving Shift Toward Digital Tax Payments, According to New Report From ACI Worldwide
These behaviors reflect growing mistrust of professional tax institutions and a generational shift toward personal networks and digital payment platforms.
- These behaviors reflect growing mistrust of professional tax institutions and a generational shift toward personal networks and digital payment platforms.
- Unlike Baby Boomers, Gen Xers and even Millennials, Gen Z respondents preferred alternative payment methods (10%) and credit cards (17%).
- Additionally, Gen Z taxpayers are several times more likely to engage sources outside of professional tax preparers.
- “This year's findings highlight a pivotal shift towards digital and alternative payment methods, especially among Gen Z.