Gonzaga

Gonzaga University Enlists noHold's AI to Innovate the Way Technical Support is Handled on Campus

Retrieved on: 
Thursday, March 28, 2019

MILPITAS, Calif., March 28, 2019 /PRNewswire/ -- Gonzaga University is continuously looking to improve processes to enhance the support experience for students and instructors.

Key Points: 
  • MILPITAS, Calif., March 28, 2019 /PRNewswire/ -- Gonzaga University is continuously looking to improve processes to enhance the support experience for students and instructors.
  • Gonzaga needed a solution that would innovate the way technical support is handled on campus.
  • Virtual Assistants utilize Artificial Intelligence (AI) to help users through a chat interface.
  • Lyle Spencer, Data Architect from Gonzaga University said, "When we decided to find a virtual assistant solution, we were fortunate to find a partner like noHold.