Chatterbots

Conversational AI leader announces OrbitaASSIST, a digitally reimagined voice-powered, AI-driven virtual health assistant proven to improve patient communication at the bedside

Retrieved on: 
Tuesday, November 19, 2019
Articles, Instant messaging, Technology, Chatterbots, Academic disciplines, Chatbot, Natural language parsing, Virtual assistant, Artificial intelligence

Leading OrbitaASSIST initiatives is Nick White , who was recently named Orbita's Executive Vice President of Patient Care Solutions.

Key Points: 
  • Leading OrbitaASSIST initiatives is Nick White , who was recently named Orbita's Executive Vice President of Patient Care Solutions.
  • "The earliest adopters of this advanced bedside communication solution also saw a reduction in falls and other hospital acquired complications."
  • White and Rogers recently presented an Orbita webinar titled The Power of Voice: Will AI-Driven Bedside Virtual Health Assistants Become Mainstream?
  • Orbitaoffers healthcare's most powerful conversational AI platform for delivering intuitive, dynamic and personalized voice and chatbot virtual assistants.

Purchasing Power's AI-Powered Virtual Agent Wins Top Honor for Excellence in Self-Service

Retrieved on: 
Tuesday, November 19, 2019
Articles, Instant messaging, Technology, Customer service, Academic disciplines, Services marketing, Chatterbots, Virtual assistant, Chatbot, Artificial intelligence

Brands from around the world competed in the "Big Kahuna" category, recognizing companies for excellence in self-service, including Virtual Assistants, web self-service, interactive voice response, and integrated customer collaboration and support capabilities.

Key Points: 
  • Brands from around the world competed in the "Big Kahuna" category, recognizing companies for excellence in self-service, including Virtual Assistants, web self-service, interactive voice response, and integrated customer collaboration and support capabilities.
  • "Conversational AI is the new frontier in customer service but creating frictionless experiences with a machine is not an easy task," said Tiffany Anderson, Director of CX Process & Initiatives at Purchasing Power.
  • "We knew we needed experts in this area, which is why we partnered with SmartAction.
  • Headquartered in Atlanta, Purchasing Power is available to millions of people through large companies including Fortune 500s, associations and government agencies.

More Than Half of Consumers Want to Use Voice Assistants for Healthcare According to New Report from Voicebot and Orbita

Retrieved on: 
Tuesday, October 29, 2019
Articles, Instant messaging, Technology, Chatterbots, Academic disciplines, Customer service, Virtual assistant, Chatbot, Artificial intelligence

To develop this report, Orbita sponsored independent research by Voicebot.ai, the leading online publication and research source dedicated to voice and AI technologies.

Key Points: 
  • To develop this report, Orbita sponsored independent research by Voicebot.ai, the leading online publication and research source dedicated to voice and AI technologies.
  • Bret Kinsella, Voicebot.ai founder and CEO, said, "We are pleased to collaborate with Orbita to publish the first comprehensive report analyzing the intersection of voice assistants and healthcare.
  • The report is segmented into six parts including a review of how voice assistants and healthcare intersect today, consumer voice assistant adoption, voice assistant adoption in healthcare, voice technology use cases in healthcare, and technology platforms.
  • Orbita offers healthcare's most powerful conversational AI platform for delivering intuitive, dynamic and personalized voice and chatbot virtual assistants.

Saykara Adds Industry Veteran as President to Scale Commercial Operations for its Pioneering Voice AI Platform

Retrieved on: 
Tuesday, October 29, 2019
Articles, Technology, Academic disciplines, Chatterbots, Customer service, Virtual assistant, Artificial intelligence

SEATTLE, Oct. 29, 2019 /PRNewswire/ --Saykara, the leading AI Virtual Assistant for automating clinical documentation, announced the appointment of industry veteran Dr. Graham Hughes, MD as President.

Key Points: 
  • SEATTLE, Oct. 29, 2019 /PRNewswire/ --Saykara, the leading AI Virtual Assistant for automating clinical documentation, announced the appointment of industry veteran Dr. Graham Hughes, MD as President.
  • At Saykara, Hughes will oversee all commercial operations, combining his deep clinical expertise with a strong technical background and a core focus on operations, sales and corporate strategy.
  • "Saykara is poised to revolutionize physician interactions with electronic health records using voice and artificial intelligence," said Hughes.
  • Saykara has emerged as the leader in Voice-based AI Virtual Assistants to address physician burnout and challenges with clinical documentation.

2019 Potential Vertical Applications in the AI Virtual Assistant Markets

Retrieved on: 
Thursday, October 24, 2019
Articles, Technology, Chatterbots, Customer service, Virtual assistant, Artificial intelligence, Educational technology, Retail, Draft:History of chatbots

DUBLIN, Oct. 24, 2019 /PRNewswire/ -- The "Potential Vertical Applications for AI Virtual Assistant" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • DUBLIN, Oct. 24, 2019 /PRNewswire/ -- The "Potential Vertical Applications for AI Virtual Assistant" report has been added to ResearchAndMarkets.com's offering.
  • This report examines the main topics and requirements for AI virtual assistants in different industry verticals, their applications in the several industry sectors, including the banking, insurance, and financial service, telecommunications, medicine, online/physical retail, leisure/hospitality, and government/public utility sectors; explores their development potential in the future.
  • As AI capabilities like NLP (Natural Language Processing), machine learning, and voice/speech recognition keep improving, AI virtual assistants are becoming mainstream products in consumer electronics markets.
  • Companies are now in the process of exploring potential business opportunities related to these virtual assistants.

Potential Vertical Applications for AI Virtual Assistants | 2019 Examination Report - ResearchAndMarkets.com

Retrieved on: 
Friday, October 18, 2019
Software, Technology, Other Technology, Articles, Technology, Chatterbots, Customer service, Virtual assistant, Artificial intelligence, Educational technology, Retail, Draft:History of chatbots

The "Potential Vertical Applications for AI Virtual Assistant" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Potential Vertical Applications for AI Virtual Assistant" report has been added to ResearchAndMarkets.com's offering.
  • As AI capabilities like NLP (Natural Language Processing), machine learning, and voice/speech recognition keep improving, AI virtual assistants are becoming mainstream products in consumer electronics markets.
  • Companies are now in the process of exploring potential business opportunities related to these virtual assistants.
  • This report examines the main topics and requirements for AI virtual assistants in different industry verticals, their applications in the several industry sectors, including the banking, insurance, and financial service, telecommunications, medicine, online/physical retail, leisure/hospitality, and government/public utility sectors; explores their development potential in the future.

CGS Survey Reveals a Blend of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands

Retrieved on: 
Tuesday, October 1, 2019
Measurement, Chatterbots, Chatbot, Instant messaging, Natural language parsing, Assumption, Centimetre–gram–second system of units, Virtual assistant, Automation, Applied sciences

Key findings from the survey include:

Key Points: 
  • Key findings from the survey include:
    As automation becomes widespread, theres a clear age gap in its acceptance.
  • Only 30 percent believe that chatbots and virtual assistants make it easier to address customer service issues.
  • CGS is wholly focused on creating comprehensive solutions that meet clients complex, multi-dimensional needs and support clients most fundamental business activities.
  • Headquartered in New York City, CGS has offices across North America, South America, Europe, the Middle East and Asia.

Selligent Consumer Study Reveals 69% Find It ‘Creepy’ When They Receive Ads from Voice Assistants Based on Unprompted Conversations

Artificial intelligence, Companies, Marketing, Communication design, Chatterbots, Customer service, Virtual assistant, Advertising, Siri, Apple Inc.

Sixty-nine percent of surveyed consumers find it creepy when they receive ads based on unprompted cues from voice assistants like Apples Siri, Amazons Alexa and Google Home.

Key Points: 
  • Sixty-nine percent of surveyed consumers find it creepy when they receive ads based on unprompted cues from voice assistants like Apples Siri, Amazons Alexa and Google Home.
  • Fifty-one percent are worried that voice assistants are listening to conversations without their consent.
  • Forty-seven percent find it nice/helpful when theyre served ads based on what they have asked their voice assistants.
  • Building consumer trust and long-term loyalty is the holy grail for any marketer, said Niki Hall, CMO at Selligent.

Satisfi Labs Expands Partnership with STL Airport, Unveiling AI-Powered Platform to Provide Official, Accurate Information in One Place

Retrieved on: 
Tuesday, September 10, 2019
Chatterbots, Customer service, Virtual assistant, STL

The AI-powered virtual assistant addresses a host of inquiries that travelers would previously have had to seek out from several different sources.

Key Points: 
  • The AI-powered virtual assistant addresses a host of inquiries that travelers would previously have had to seek out from several different sources.
  • Travelers may confuse official STL employees with employees of a specific airline, security team, or a food/beverage provider, which could lead to misinformation and pertinent questions left unanswered.
  • Information provided by the virtual assistant is terminal-specific and can be accessed directly on the STL website or through SMS (text).
  • Satisfi Labs has a long-standing relationship with STL, launching the first virtual assistant in 2017.

Satisfi Labs Announces Partnership with Riverbanks Zoo and Garden to use Conversational AI to Reduce Call Volume and Improve the Customer Experience

Retrieved on: 
Wednesday, September 4, 2019
Chatterbots, Software, Instant messaging, Marketing, Brand management, Customer experience, Touchpoint, Chatbot, Computing, Facebook Messenger, Internet bot, Zo

Riverbanks draws an impressive one million guests annually and has a national reputation as one of America's best zoos.

Key Points: 
  • Riverbanks draws an impressive one million guests annually and has a national reputation as one of America's best zoos.
  • In 2019 Riverbanks was voted a USA Today "10 Best Reader's Choice" Zoo.
  • To accommodate record high attendance, and scale guest experience support, Satisfi Labs implemented a multi-channel AI-powered virtual assistant on the zoo's website and Facebook Messenger.
  • The platform powers chatbot, app, web and voice touchpoints, helping sports, tourism, entertainment, and hospitality locations improve customer service, discover new customer insights, and increase sales.