Cincinnati Incorporated Transforms Service Contracts and Field Service with Tavant's AI-driven Enterprise Analytics Platform (TMAP)
Cincinnati Incorporated implemented TMAP, a cloud-based analytics platform, as part of their strategic initiative to enable faster and smarter insight into Service Contracts and Field Service.
- Cincinnati Incorporated implemented TMAP, a cloud-based analytics platform, as part of their strategic initiative to enable faster and smarter insight into Service Contracts and Field Service.
- The solution helps transition from traditional tools to advanced data analysis and reporting, focusing on improving service response times and optimizing ticketing processes.
- TMAP utilizes artificial intelligence to monitor field service metrics, predict demand for spare parts, service technician hours and accurately determine service contract pricing.
- "We are thrilled to see TMAP redefine the landscape of data analytics and service management at Cincinnati Incorporated," stated Roshan Pinto, Head of Manufacturing, Tavant.