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SuccessKPI Announces Partnership with Five9 to Unlock CX Intelligence for Enterprise Customers

Retrieved on:

Wednesday, March 20, 2024

Cloud, Speech, CRM, Growth, Partnership, CX, Inc., Intelligence, Playbook, Language, Sales

FAIRFAX COUNTY, Va., March 20, 2024 /PRNewswire/ -- SuccessKPI, Inc., an enterprise AI analytics & automation company, announced its partnership with Five9, the provider of the Intelligent CX Platform. SuccessKPI solutions are now available on the Five9 CX Marketplace, making it easy for businesses to integrate AI-powered analytics, real-time and historical reporting, and Playbook Builder™ , an automated action engine, with the Five9 Intelligent Cloud Contact Center.

Key Points:

SuccessKPI solutions are now available on the Five9 CX Marketplace , making it easy for businesses to integrate AI-powered analytics, real-time and historical reporting, and Playbook Builder™ , an automated action engine, with the Five9 Intelligent Cloud Contact Center.
"We're excited to welcome SuccessKPI to the Five9 ISV Program, offering customers advanced CX analytics and reporting," said Brian Bitsky, senior director of business development at Five9.
"SuccessKPI's platform facilitates a seamless transition to Five9, empowering customers with reporting and visualizations that matter greatly to our intelligent cloud contact center customers."
"Being available in the Five9 Marketplace enables our current and new customers to realize cost-efficiencies from cloud migration while gaining powerful analytics and insights."

La Colonia Enhances Loyalty Program with Sagarmatha's Intelligent Personalization Solutions

Retrieved on:

Wednesday, March 20, 2024

Partnership, Public key certificate, Mount Everest, Growth, Commercial, Marketing

La Colonia, in partnership with Sagarmatha, aims to fortify its loyalty program by delivering continuous, highly relevant personalized offers to its customers through the innovative platform.

Key Points:

La Colonia, in partnership with Sagarmatha, aims to fortify its loyalty program by delivering continuous, highly relevant personalized offers to its customers through the innovative platform.
In addition, Sagarmatha's BI and analytics platform will be leveraged to support La Colonia and its Consumer-Packaged Goods partners (CPGs) business performance.
Initial results from this collaboration demonstrate significantly higher engagement and sales lift amongst La-Colonia's loyalty program members.
"We are excited to commence this collaboration with La Colonia, contributing to their business growth and enhancing customer loyalty," said Gilad Simhony, CEO at Sagarmatha.

Global AI Consulting Services Market Forecasted to Reach $64.3 Billion by 2028: BCC Research

Retrieved on:

Wednesday, March 20, 2024

Growth, Artificial intelligence, AI, Predictive analytics, Computer, Human, Behavior, Digital, Service, Computer vision, Application development, Data wrangling, Accenture, BFSI, Key market, Sales

BOSTON, March 20, 2024 /PRNewswire/ -- Global AI Consulting Services Market refers to the worldwide business of companies that provide advice, support, and assistance to other businesses in using artificial intelligence (AI) technology. These consulting services help companies understand how to use AI effectively in their operations, such as improving processes, developing new products, or enhancing customer experiences.

Key Points:

Global AI Consulting Services Market, by Service Type:
The global AI consulting services market by type consists of analytics consulting, digital strategy and transformation, application development, cognitive integration, and AI customization.
This section describes the current market scenario and future growth prospects for various service catering to the AI consulting services market.
Global AI Consulting Services Market, by Technology:
The global AI consulting services market is segmented based on technology, including predictive analytics, big data analytics, BI implementation, computer vision, and others.
Global AI Consulting Services Market, by End User:
The global AI consulting services market by end user includes healthcare, retail, manufacturing, IT/telecom, BFSI, and others.

La Colonia Enhances Loyalty Program with Sagarmatha's Intelligent Personalization Solutions

Retrieved on:

Wednesday, March 20, 2024

Partnership, Public key certificate, Mount Everest, Growth, Commercial, Marketing

La Colonia, in partnership with Sagarmatha, aims to fortify its loyalty program by delivering continuous, highly relevant personalized offers to its customers through the innovative platform.

Key Points:

La Colonia, in partnership with Sagarmatha, aims to fortify its loyalty program by delivering continuous, highly relevant personalized offers to its customers through the innovative platform.
In addition, Sagarmatha's BI and analytics platform will be leveraged to support La Colonia and its Consumer-Packaged Goods partners (CPGs) business performance.
Initial results from this collaboration demonstrate significantly higher engagement and sales lift amongst La-Colonia's loyalty program members.
"We are excited to commence this collaboration with La Colonia, contributing to their business growth and enhancing customer loyalty," said Gilad Simhony, CEO at Sagarmatha.

Ayalon insurance company upgrades its reporting-analytics to InsFocus BI for Insurance

Retrieved on:

Tuesday, March 12, 2024

Planning, General insurance, Data analysis, Intelligence, Insurance, Software, Headquarters, Actuarial science, Investment, Multimedia, HQ, Risk management

PETACH TIKVA, Israel, March 12, 2024 /PRNewswire-PRWeb/ -- Ayalon Insurance joined the growing customer base of InsFocus Systems, the software company which provides its business intelligence solution to most insurance companies in Israel. The system went live in February 2024 after an integration project carried out by Ayalon's BI department in collaboration with InsFocus' experts.

Key Points:

Ayalon insurance company, Israel, successfully completed implementation of InsFocus, an advanced business intelligence solution enabling high level insurance data analysis improving decision-making process and increasing profitability
PETACH TIKVA, Israel, March 12, 2024 /PRNewswire-PRWeb/ -- Ayalon Insurance joined the growing customer base of InsFocus Systems, the software company which provides its business intelligence solution to most insurance companies in Israel.
The system went live in February 2024 after an integration project carried out by Ayalon's BI department in collaboration with InsFocus' experts.
Ayalon selected InsFocus after careful examination of the relevant software solutions, based on the system's focus on insurance profitability analysis and ability to enable high-end independent report generation by insurance business users.
The reasons for choosing InsFocus BI solution were the built-in insurance data model, with its considerable general insurance functionalities, the system's ease of use of the system and its high-level analytical capabilities."

Alation Broadens Partner Ecosystem with Amazon DynamoDB, Apache KafkaⓇ, Confluent Kafka, Elasticsearch, Fivetran, MongoDB, and TIBCO

Retrieved on:

Wednesday, February 28, 2024

AI, Product management, MongoDB, API, ServiceNow, Organization, TIBCO, Amazon, Trust, IDC, AWS S3, Partnership, Sales

The new integrations with Amazon DynamoDB, Apache KafkaⓇ, Confluent Kafka, Elasticsearch, Fivetran, MongoDB, TIBCO Data Virtualization, and TIBCO Spotfire build on the open and extensible Alation Open Connector Framework , integrating with a global network of over 100 enterprise connectors, allowing organizations to access trusted data across their data ecosystem.

Key Points:

The new integrations with Amazon DynamoDB, Apache KafkaⓇ, Confluent Kafka, Elasticsearch, Fivetran, MongoDB, TIBCO Data Virtualization, and TIBCO Spotfire build on the open and extensible Alation Open Connector Framework , integrating with a global network of over 100 enterprise connectors, allowing organizations to access trusted data across their data ecosystem.
Organizations face significant challenges in fostering a data culture , primarily due to their data environments' increasingly complex and ever-evolving nature.
According to IDC, nearly 50% of organizations increased the number of data sources compared to the previous year.
New connectors with Amazon DynamoDB, Apache KafkaⓇ, Confluent Kafka, Elasticsearch, Fivetran, MongoDB, TIBCO Data Virtualization, TIBCO Spotfire, and deepened integrations with AWS S3, Google Big Query, and ServiceNow further increase the breadth of Alation’s platform.

RestorePoint.AI Launches Secure Managed Data as a Service Offering for Midsize Organizations

Retrieved on:

Wednesday, February 28, 2024

RestorePoint.AI today announced its cloud delivered Secure Managed Data Service (SMDS) which enables midsize organizations to securely take advantage of new analytics and Generative AI (GenAI) driven technologies, and extract business intelligence from their data regardless of where it resides.

Key Points:

RestorePoint.AI today announced its cloud delivered Secure Managed Data Service (SMDS) which enables midsize organizations to securely take advantage of new analytics and Generative AI (GenAI) driven technologies, and extract business intelligence from their data regardless of where it resides.
While large companies typically have the expertise and budget to monetize their data assets, for midsize organizations this is typically out of reach.
It is particularly beneficial for organizations dealing with large volumes of data requiring regular synchronization and secure management.
“The RestorePoint.AI Secure Managed Data Service not only simplifies these processes but also significantly reduces operational costs and the need for hard to find technical resources.”
The RestorePoint.AI Secure Managed Data Service provides customers a modern data platform capable of extracting information previously hidden or inaccessible in siloed data systems.

Myko AI Raises $2.7 Million from Khosla Ventures to Bring Conversational AI to Sales and Revenue Teams

Retrieved on:

Monday, February 26, 2024

Myko, the conversational AI for sales and revenue team data, announced it has secured $2.7 million in seed capital from Khosla Ventures to reach new customers and expand its offerings.

Key Points:

Myko, the conversational AI for sales and revenue team data, announced it has secured $2.7 million in seed capital from Khosla Ventures to reach new customers and expand its offerings.
The round also included participation from Zero Knowledge Ventures, DayDream Ventures, the AngelList Early-Stage Quant Fund, and others.
View the full release here: https://www.businesswire.com/news/home/20240226470467/en/
Myko is a conversational AI that enables companies to drive more revenue by giving their teams deeper analytical capabilities.
“Reporting and analysis are still massive pain points for most sales and revenue teams,” said Myko AI co-founder and CEO, Trevor Lee.

Raphaël Sanchez Appointed President of Generix Group

Retrieved on:

Tuesday, March 5, 2024

AI, IBM Software Group, IBM, Growth, Data, Executive Committee, Software as a service

Raphaël Sanchez is appointed President of Generix Group succeeding Aïda Collette-Sène, with a focus on accelerating growth and innovation in the cloud (SaaS).

Key Points:

Raphaël Sanchez is appointed President of Generix Group succeeding Aïda Collette-Sène, with a focus on accelerating growth and innovation in the cloud (SaaS).
Raphaël Sanchez, who has been the Chief Revenue Officer since April 2023, succeeds Aïda Collette-Sène, who remains a shareholder.
This new chapter promises to be exciting and, I am convinced, will fuel the growth of our clients, partners, and of Generix Group for the years to come," states Raphaël Sanchez.
Raphaël Sanchez, 44 years old, joined the Generix Group Executive Committee in April 2023 as Chief Revenue Officer, tasked with rethinking the group's go-to-market strategy and accelerating its international growth.

Cube Adds Support for the Microsoft Data and Analytics Ecosystem to Deliver a Truly Universal Semantic Layer to Enterprises

Retrieved on:

Tuesday, March 5, 2024

Cloud, Google Cloud, AI, SecurityScorecard, Microsoft Power BI, Entra, IBM, Microsoft Excel, AWS, Logic, OpenAI, Microsoft, MS SQL, Video game

SAN FRANCISCO, March 5, 2024 /PRNewswire/ -- Cube today announced that its universal semantic layer, Cube Cloud, now seamlessly integrates with an array of Microsoft BI solutions, bringing a single source of truth to BI and analytics programs built on Microsoft. Cube's support makes it easier for companies using Microsoft's world-class cloud analytics solutions to build a universal semantic layer to serve multiple business units that are inevitably using different business intelligence and analytics platforms, both in and out of the Microsoft ecosystem. This includes Power BI, Tableau, Thoughtspot, Preset, Microsoft Excel, as well as custom-built data apps, customer-facing experiences, and AI frameworks like Langchain.

Key Points:

This includes Power BI, Tableau, Thoughtspot, Preset, Microsoft Excel, as well as custom-built data apps, customer-facing experiences, and AI frameworks like Langchain.
"Cube Cloud now works seamlessly with the Microsoft ecosystem, delivering a universal semantic layer that can provide unified metrics to any data experience," said Artyom Keydunov, Co-founder and CEO of Cube.
With Cube Cloud and Microsoft BI solutions, teams spend more time delivering insights and waste less time with duplicated business logic."
Microsoft solutions supported by Cube Cloud include Microsoft Power BI, Microsoft Fabric and MS SQL Server as data sources, and Microsoft Entra ID for single sign-on.