Datamatics Enters in a Long-term Strategic Partnership With PSI Services for Customer Management Solutions
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Thursday, January 13, 2022
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Datamatics, a global Digital Solutions, Technology, and BPM Company, has entered into a long-term strategic partnership with PSI Services (PSI), a global leader in workforce solutions.
Key Points:
- Datamatics, a global Digital Solutions, Technology, and BPM Company, has entered into a long-term strategic partnership with PSI Services (PSI), a global leader in workforce solutions.
- As part of this engagement, Datamatics will provide Customer Management Solutions through a combination of Remote Proctoring , Customer Support and Technical Support .
- Sandeep Arora, Executive Vice President & Global Head - Customer Management & Consulting, Datamatics, said, "Datamatics with its deep understanding of customer management and expertise in digital technology has been able to deliver superior and consistent Customer and Candidate Experience.
- Datamatics Customer Management Solutions leverage digital interventions, Robotic Process Automation (RPA) and AI/ML driven automations apart from customer insighting, at each stage, offering much beyond conventional contact center solutions.