2020–21 National Independent Soccer Association season

QuestionPro Scores CX Industry Awards for Reinventing the Fan Experience with the National Independent Soccer Association

Retrieved on: 
Wednesday, July 13, 2022

Both awards were tied to QuestionPros partnership with the National Independent Soccer Association (NISA) and innovative use of polling and surveys.

Key Points: 
  • Both awards were tied to QuestionPros partnership with the National Independent Soccer Association (NISA) and innovative use of polling and surveys.
  • Traditionally, the Man of the Match was selected by the broadcast team, and in some cases from in-stadium votes.
  • NISA and their teams are now gathering more insights from their fan experience to hear and provide what the fan wants at all stages of their journey of this emerging league.
  • Founded in 2006, QuestionPro is a global provider of online survey and research services that help companies make better decisions through data.