Office for Students

Freshworks Customers Using Microsoft Teams Increase Employee Experience and Productivity

Retrieved on: 
Thursday, September 28, 2023

(NASDAQ: FRSH) announced a significant increase in Microsoft Teams usage by Freshservice ® customers to improve the employee experience through more efficient AI-powered virtual agent support.

Key Points: 
  • (NASDAQ: FRSH) announced a significant increase in Microsoft Teams usage by Freshservice ® customers to improve the employee experience through more efficient AI-powered virtual agent support.
  • Customers like A&E Networks and Haynes International are using Microsoft Teams with Freshservice to improve employee service management.
  • The Freshworks and Microsoft Teams’ integration helps us deliver a simple and modern employee experience, all on one platform.
  • Together we’re helping customers deliver exceptional employee experience across business teams,” said Prakash Ramamurthy, Chief Product Officer at Freshworks.

UK Charity The Brilliant Club Uses Dataiku’s Predictive Modelling to Help Underrepresented Young People Gain Acceptance to Top UK Universities

Retrieved on: 
Thursday, September 21, 2023

The Brilliant Club is a UK-wide charity that mobilises the Ph.D. community to support less advantaged students in gaining access to the most competitive universities and succeeding when they get there.

Key Points: 
  • The Brilliant Club is a UK-wide charity that mobilises the Ph.D. community to support less advantaged students in gaining access to the most competitive universities and succeeding when they get there.
  • The team at The Brilliant Club were already collecting data responsibly from over 70,000 Scholars Programme student records (which included demographics, engagement data, school, and tutor-level information.)
  • Dataiku’s model has been integrated into The Brilliant Club’s UK-wide programme work that reaches more than 16,000 students per year.
  • The proportion of students who submit their final assignment has increased since The Brilliant Club integrated ‘support scores’ into its programme delivery cycle.

Symplicity and Intersol Global Join Forces to Provide End-to-End Training, Investigations and Case Management Solutions

Retrieved on: 
Thursday, September 21, 2023

LONDON, Sept. 21, 2023 /PRNewswire/ -- In an inspiring collaboration, Symplicity® Corporation , a global technology leader in higher education and Intersol Global , renowned for investigative solutions in the workplace, are joining forces to revolutionise case management solutions for universities across the United Kingdom.

Key Points: 
  • LONDON, Sept. 21, 2023 /PRNewswire/ -- In an inspiring collaboration, Symplicity® Corporation , a global technology leader in higher education and Intersol Global , renowned for investigative solutions in the workplace, are joining forces to revolutionise case management solutions for universities across the United Kingdom.
  • Together, they aim to assist universities in effectively managing crucial student concerns, primarily encompassing harassment and sexual misconduct.
  • "We are thrilled to embark on this collaborative journey with Intersol Global, which promises a positive impact on our educational community.
  • By combining their expertise, Symplicity and Intersol Global are set to redefine case management solutions, enriching the lives of students and fostering excellence in the UK's higher education sector.