Mercury Communications

Five9 Hires Leading Gartner CX Analyst Steve Blood

Retrieved on: 
Monday, March 18, 2024
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Five9 , (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Steve Blood as Vice President of Market Intelligence and Evangelism at Five9.

Key Points: 
  • Five9 , (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Steve Blood as Vice President of Market Intelligence and Evangelism at Five9.
  • “As one of the most prominent industry analysts in CX, Steve’s addition to the Five9 team underscores our role as an innovator,” said Five9 CMO Niki Hall.
  • Blood was most recently a Vice President and Analyst in Gartner’s Customer Service and Support team, part of the Sales & Customer Service practice.
  • “Five9 has achieved strong brand recognition and demonstrability in a market that was dominated by legacy customer experience and service technology,” said Blood.