Service assurance

Philippines' Globe Telecom shows outstanding results for NOC/SOC Automation with MYCOM OSI's Service Experience Assurance capability

Retrieved on:

Tuesday, April 16, 2024

MYCOM OSI's Service Experience Assurance solution (Service quality management, service impact analysis, and enterprise portal) and SOC Automation, operating on the AWS public cloud, monitors the quality of premium 4G/5G services using automation and intelligent traffic profiling and predictive algorithms.

Key Points:

MYCOM OSI's Service Experience Assurance solution (Service quality management, service impact analysis, and enterprise portal) and SOC Automation, operating on the AWS public cloud, monitors the quality of premium 4G/5G services using automation and intelligent traffic profiling and predictive algorithms.
Globe Telecom is one of the largest CSPs in the Philippines and provides its more than 92 million mobile customers, fixed, broadband, data, internet, and managed services.
The MYCOM OSI Service Experience Assurance offering with the SOC Automation Solution operated on Amazon Web Services (AWS) infrastructure offers analytics and converged IT and network root-cause analysis to automate fault handling processes.
"MYCOM OSI's Service Experience Assurance offering with SOC Automation brings to fruition our goal of always placing our customers first and delivers key capabilities for our digital transformation," said Dennis Abella, Vice President and Head of OSS, Globe Telecom.

MYCOM OSI Launches AInsights Availability in AWS Marketplace

Retrieved on:

Tuesday, April 16, 2024

Ecosystem, Amazon Web Services, Service assurance, Software as a service, Internet, OSI, EAA, CSP, AWS, Growth, Online shopping

The MYCOM OSI AInsights application is available as part of its SaaS offering operated on Amazon Web Services (AWS) as well as the CSPs' hybrid cloud architecture.

Key Points:

The MYCOM OSI AInsights application is available as part of its SaaS offering operated on Amazon Web Services (AWS) as well as the CSPs' hybrid cloud architecture.
AWS customers will now have access to AInsights, enabling predictive operations and assurance of CSP networks, directly within AWS Marketplace.
This provides AWS customers with the ability to streamline the purchase and management of AInsights application within their AWS Marketplace account.
"We are delighted to offer AInsights' unique AI-driven insights to communications service providers to support their growth and transformation plans through AWS Marketplace," said Mounir Ladki, President and CTO at MYCOM OSI.

MYCOM OSI Launches AInsights Availability in AWS Marketplace

Retrieved on:

Tuesday, April 16, 2024

Ecosystem, Amazon Web Services, Service assurance, Software as a service, Internet, OSI, EAA, CSP, AWS, Growth, Online shopping

The MYCOM OSI AInsights application is available as part of its SaaS offering operated on Amazon Web Services (AWS) as well as the CSPs' hybrid cloud architecture.

Key Points:

The MYCOM OSI AInsights application is available as part of its SaaS offering operated on Amazon Web Services (AWS) as well as the CSPs' hybrid cloud architecture.
AWS customers will now have access to AInsights, enabling predictive operations and assurance of CSP networks, directly within AWS Marketplace.
This provides AWS customers with the ability to streamline the purchase and management of AInsights application within their AWS Marketplace account.
"We are delighted to offer AInsights' unique AI-driven insights to communications service providers to support their growth and transformation plans through AWS Marketplace," said Mounir Ladki, President and CTO at MYCOM OSI.

MYCOM OSI announces EAA GenAie, a Generative AI Powered Assistant concept to Revolutionize Telco Operations, using Natural Language Dialogue

Retrieved on:

Monday, February 26, 2024

OSI, Amazon Web Services, Service assurance, Artificial intelligence, API, MWC, B2B, NOC, CSP, CRM, Organization, FMS, EAA, SOC, AWS, Online shopping

Users can identify network and service experience problem patterns with recommendations to reduce the time to detect and resolve them.

Key Points:

Users can identify network and service experience problem patterns with recommendations to reduce the time to detect and resolve them.
Executives and business users of EAA GenAie can benefit by understanding network utilization, service experience and customer insights, using natural conversations.
MYCOM OSI's EAA GenAie leverages extensive data sources and an understanding of historical behaviour powered by the award-winning EAA Service Assurance platform.
The EAA GenAie application concept will be demonstrated at the MYCOM OSI booth at MWC 2024 in Barcelona.

MYCOM OSI announces EAA GenAie, a Generative AI Powered Assistant concept to Revolutionize Telco Operations, using Natural Language Dialogue

Retrieved on:

Monday, February 26, 2024

OSI, Amazon Web Services, Service assurance, Artificial intelligence, API, MWC, B2B, NOC, CSP, CRM, Organization, FMS, EAA, SOC, AWS, Online shopping

Users can identify network and service experience problem patterns with recommendations to reduce the time to detect and resolve them.

Key Points:

Users can identify network and service experience problem patterns with recommendations to reduce the time to detect and resolve them.
Executives and business users of EAA GenAie can benefit by understanding network utilization, service experience and customer insights, using natural conversations.
MYCOM OSI's EAA GenAie leverages extensive data sources and an understanding of historical behaviour powered by the award-winning EAA Service Assurance platform.
The EAA GenAie application concept will be demonstrated at the MYCOM OSI booth at MWC 2024 in Barcelona.

Mobileum selected as a Technology Platform for NTT Communications' Global Connected Car Project

Retrieved on:

Wednesday, February 21, 2024

NTT, OEM, Service assurance, ESIM, Mobile, Internet of things, Original equipment manufacturer, NTT Communications, Radio, Communication, Connected car, Safety, Mobile World Congress, CMP, Machine learning, Artificial intelligence, Online shopping

CUPERTINO, Calif., Feb. 21, 2024 /PRNewswire/ -- Mobileum Inc. ("Mobileum"), a leading global provider of telecom analytics solutions, is pleased to announce that NTT Communications Corporation (NTT Com), an NTT Group subsidiary, selected Mobileum to provide the technology platform to deliver its connected car solutions to a global car OEM business case. Mobileum provides connectivity management, connectivity testing and fraud prevention solutions for the connected car market. The solution provides an integrated approach, for eSIM connectivity management, quality testing and fraud detection and prevention across NTT Com connected cars portfolio.

Key Points:

Mobileum will deploy an integrated Connected Car suite, including Connectivity Management Platform, IoT Fraud Management & IoT Service Assurance Solutions
CUPERTINO, Calif., Feb. 21, 2024 /PRNewswire/ -- Mobileum Inc. ("Mobileum"), a leading global provider of telecom analytics solutions, is pleased to announce that NTT Communications Corporation (NTT Com), an NTT Group subsidiary, selected Mobileum to provide the technology platform to deliver its connected car solutions to a global car OEM business case.
Mobileum provides connectivity management, connectivity testing and fraud prevention solutions for the connected car market.
Car manufacturers are increasingly providing connected car infotainment, safety, and utility services to create new digital revenue streams and enhanced customer experiences.
"As the connected car market keeps growing, IoT connectivity management, connected car testing, assurance and fraud prevention will be key priorities for the automotive industry.

Mobileum selected as a Technology Platform for NTT Communications' Global Connected Car Project

Retrieved on:

Wednesday, February 21, 2024

CUPERTINO, Calif., Feb. 21, 2024 /PRNewswire/ -- Mobileum Inc. ("Mobileum"), a leading global provider of telecom analytics solutions, is pleased to announce that NTT Communications Corporation (NTT Com), an NTT Group subsidiary, selected Mobileum to provide the technology platform to deliver its connected car solutions to a global car OEM business case. Mobileum provides connectivity management, connectivity testing and fraud prevention solutions for the connected car market. The solution provides an integrated approach, for eSIM connectivity management, quality testing and fraud detection and prevention across NTT Com connected cars portfolio.

Key Points:

Mobileum will deploy an integrated Connected Car suite, including Connectivity Management Platform, IoT Fraud Management & IoT Service Assurance Solutions
CUPERTINO, Calif., Feb. 21, 2024 /PRNewswire/ -- Mobileum Inc. ("Mobileum"), a leading global provider of telecom analytics solutions, is pleased to announce that NTT Communications Corporation (NTT Com), an NTT Group subsidiary, selected Mobileum to provide the technology platform to deliver its connected car solutions to a global car OEM business case.
Mobileum provides connectivity management, connectivity testing and fraud prevention solutions for the connected car market.
Car manufacturers are increasingly providing connected car infotainment, safety, and utility services to create new digital revenue streams and enhanced customer experiences.
"As the connected car market keeps growing, IoT connectivity management, connected car testing, assurance and fraud prevention will be key priorities for the automotive industry.

The SIP Forum Announces Conference Lineup for 2024 - AI SUMMIT and SIPNOC 2024 Dates Set

Retrieved on:

Thursday, January 25, 2024

Token, KYC, Role, IETF, Internet service provider, Artificial intelligence, State, Signature, Telecommunications industry, International, Federal, ATIS, AI, Service assurance, Impact, Conference, Data analysis, Telecommunications, SIP Forum

NORTH ANDOVER, Mass., Jan. 25, 2024 /PRNewswire-PRWeb/ -- The SIP Forum proudly announced today its event lineup for 2024, which includes a new virtual AI SUMMIT, a special webinar series focused on the role and impact of Artificial Intelligence technology in the Telecommunications Industry, to be held the week of May 6, 2024, and SIPNOC 2024, a three-day educational conference to be held September 17-19, 2024 at the Hilton Washington Dulles Hotel in Herndon, VA.

Key Points:

And we look forward to hosting our next live and in-person SIPNOC in September!
Details about SIPNOC 2024 can be found at its conference website http://www.sipnoc.org .
SIPNOC 2024 attendee registration will open in May 2024.
There are a number of valuable event sponsorship opportunities available for companies offering STIR/SHAKEN, Call Vetting, KYC, Call Branding, and Data Analytics services and AI-powered telecommunications solutions for both the AI SUMMIT and SIPNOC 2024 conferences.

Accelecom Appoints Telecom Veteran Van Macatee as Chief Operations Officer

Retrieved on:

Tuesday, December 5, 2023

Investment, Growth, ITIL, TCI, Service assurance, Level 3 Communications, Comcast, Internet, Sprint, Engineering

LOUISVILLE, Ky., Dec. 5, 2023 /PRNewswire/ -- Accelecom , a leading provider of next-generation fiber solutions announced today that Van Macatee has been appointed Chief Operations Officer (COO).

Key Points:

LOUISVILLE, Ky., Dec. 5, 2023 /PRNewswire/ -- Accelecom , a leading provider of next-generation fiber solutions announced today that Van Macatee has been appointed Chief Operations Officer (COO).
Macatee will lead all aspects of Service Delivery, Network Planning, Engineering, Construction, Field Services, Service Assurance, and IT.
A 40+ year veteran of the telecom industry, Macatee has held Executive-level Operational roles at companies such as Sprint, TCI (now Comcast), Level 3 Communications, and Highwinds.
In welcoming Van Macatee as Chief Operations Officer, Accelecom reinforces its commitment to delivering cutting-edge fiber solutions and enhancing customer experiences.

MYCOM OSI Announced Winner in the 2023 Pipeline Innovations Awards for Operational Support Systems

Retrieved on:

Thursday, October 12, 2023

AWS, SOC, OSS, Operations support system, Automation, OSI, Service, NOC, Acceleration, Service assurance, Editing, Industrial design, Mobile phone

LONDON, Oct. 12, 2023 /PRNewswire/ -- MYCOM OSI, a leading independent provider of Network Assurance and Service Experience Assurance solutions to some of the world's largest Communications Service Providers (CSPs), today announced that it has been selected as a Winner in the 2023 Pipeline Innovation Awards.

Key Points:

The annual Pipeline Innovation Awards have provided the most rigorous and credible recognition of technical innovation for more than a decade.
The Innovations in Operational Support Systems category recognizes the most innovative new product, release or feature in a current or planned Operational Support System (OSS) product.
Alongside this win in the Innovations in Operational Support Systems category, MYCOM OSI also won the Editor's Choice award at the 2023 Pipeline Innovation Awards.
"We congratulate MYCOM OSI for their innovations in Operational Support Systems in the 2023 Pipeline Innovation Awards program and applaud their contributions to the acceleration of technology, innovation, and our connected world."