Micro

KoinWorks Levels Up Customer Support Using Freshworks Solutions, Resulting in Higher CSAT Scores

Retrieved on: 
Tuesday, March 21, 2023
WhatsApp, MSME-Champions, Small and medium enterprises in Mexico, Micro, KPI-driven code analysis, Social media, FRSH, Cryptocurrency, Sales, Small

As the company scaled, the volume of customer queries increased as well – especially between 2021 and 2022, when the customer support team handled close to 28,000 queries across multiple channels.

Key Points: 
  • As the company scaled, the volume of customer queries increased as well – especially between 2021 and 2022, when the customer support team handled close to 28,000 queries across multiple channels.
  • With Freshdesk powering the company’s customer service experience, KoinWorks support agents were able to access customer queries within a single platform, greatly improving agent productivity and hence reducing the average resolution time by 195%.
  • Customer escalations were quickly tracked and resolved – this improvement and efficiency of the operational process helped the company to increase customer satisfaction.
  • The combination of features proved to be a win for KoinWorks, as customer satisfaction scores increased by 60%.

OPTASIA-POWERED MICRO-LENDING OFFERINGS IN DR CONGO THROUGH VODACASH AND ACCESS BANK

Retrieved on: 
Thursday, March 16, 2023
Congo, DRC, Micro, Access Bank, M-Pesa, Microcredit, Vodacom, Democratic republic, Mobile phone

DUBAI, UAE, March 16, 2023 /PRNewswire/ -- Optasia, a leading Fintech services provider, proudly announces that VodaCash, a Vodacom Congo subsidiary, and Access Bank will operate its AI-led platform's capabilities to deliver their latest Micro Lending solutions in the Democratic Republic of Congo.

Key Points: 
  • DUBAI, UAE, March 16, 2023 /PRNewswire/ -- Optasia, a leading Fintech services provider, proudly announces that VodaCash, a Vodacom Congo subsidiary, and Access Bank will operate its AI-led platform's capabilities to deliver their latest Micro Lending solutions in the Democratic Republic of Congo.
  • The Micro Lending overdraft service that Optasia enables, will be offered in DRC through VodaCash under its branding M-Pesa, together with Access Bank as the financial partner, under the commercial name "M-Pesa Rallonge", reaching approximately 6 million M-Pesa users in the country.
  • "We are happy to enable financial access to the people in DRC through such prestigious partners as Vodacom and Access Bank."
  • With the solutions and versatility provided by the company's proprietary AI-led platform, Optasia supports underbanked populations by providing them with previously unavailable access to financing.

OPTASIA-POWERED MICRO-LENDING OFFERINGS IN DR CONGO THROUGH VODACASH AND ACCESS BANK

Retrieved on: 
Thursday, March 16, 2023
Congo, DRC, Micro, Access Bank, M-Pesa, Microcredit, Vodacom, Democratic republic, Mobile phone

DUBAI, UAE, March 16, 2023 /PRNewswire/ -- Optasia, a leading Fintech services provider, proudly announces that VodaCash, a Vodacom Congo subsidiary, and Access Bank will operate its AI-led platform's capabilities to deliver their latest Micro Lending solutions in the Democratic Republic of Congo.

Key Points: 
  • DUBAI, UAE, March 16, 2023 /PRNewswire/ -- Optasia, a leading Fintech services provider, proudly announces that VodaCash, a Vodacom Congo subsidiary, and Access Bank will operate its AI-led platform's capabilities to deliver their latest Micro Lending solutions in the Democratic Republic of Congo.
  • The Micro Lending overdraft service that Optasia enables, will be offered in DRC through VodaCash under its branding M-Pesa, together with Access Bank as the financial partner, under the commercial name "M-Pesa Rallonge", reaching approximately 6 million M-Pesa users in the country.
  • "We are happy to enable financial access to the people in DRC through such prestigious partners as Vodacom and Access Bank."
  • With the solutions and versatility provided by the company's proprietary AI-led platform, Optasia supports underbanked populations by providing them with previously unavailable access to financing.

OKdo and Global Partners to Showcase Comprehensive Suite of Single Board Computer Solutions at Embedded World 2023

Retrieved on: 
Tuesday, March 14, 2023
Machine learning, Input/output, Asus Tinker Board, QR, SBC, NXP, RS, Software, USB hardware, Environment, Intelligence, Internet of things, Atmosphere, Mali, Maker, OPTA, Facial recognition, ROCK, TI, Temperature, ASUS, Student, CMO, Linux, Micro, Tinker, Tensor Processing Unit, Embedded, SOC, RS Group, FOTA, Internet, Single-board computer, Partnership, Tourism, Video game, River Severn, Arduino, Pocs, Rockchip

LONDON, March 14, 2023 /PRNewswire/ -- OKdo , the innovative Single Board Computer (SBC) and Internet of Things arm of RS Group , will showcase a wide variety of demonstrations at this year's Embedded World held on March 14 - 16, 2023.

Key Points: 
  • LONDON, March 14, 2023 /PRNewswire/ -- OKdo , the innovative Single Board Computer (SBC) and Internet of Things arm of RS Group , will showcase a wide variety of demonstrations at this year's Embedded World held on March 14 - 16, 2023.
  • BeaglePlay: The BeagleBoard.org Foundation announced the global availability of BeaglePlay, the most adaptable open-source performance platform available.
  • It is designed to simplify the process of adding sensors, actuators, indicators, human interfaces, and connectivity to an embedded system.
  • ASUS: The ASUS Tinker Board range delivers a choice of high-performance AI solutions in a compact credit card form factor.

Faces by AKJ the Worldwide Industry Leaders in Non-Surgical Aesthetic Procedures Launches in New York City

Retrieved on: 
Friday, March 10, 2023
Lip, AKJ, Hyaluronic acid, Skin, Beauty, Face, Movement, Micro, Injectable filler, Filler (linguistics), Cannula, Cosmetics

LONDON,UK, March 10, 2023 (GLOBE NEWSWIRE) -- For a more sanitary and painless experience, Faces by AKJ are Worldwide Industry Leaders in Non-Surgical Aesthetic Procedures Launches in New York City.

Key Points: 
  • LONDON,UK, March 10, 2023 (GLOBE NEWSWIRE) -- For a more sanitary and painless experience, Faces by AKJ are Worldwide Industry Leaders in Non-Surgical Aesthetic Procedures Launches in New York City.
  • The clinic offers a variety of services and treatments that help enhance the beauty and make it more attractive.
  • The treatments by the Faces by AKJ give noticeable results and improve skin smoothness, and reduce skin issues.
  • Body filler treatment by Faces is an effective way to get the body shape customers to desire without surgery.

MyyShop Lands at SXSW 2023, Helping Creators Effortlessly Cash In on Social Commerce

Retrieved on: 
Friday, March 10, 2023
Austin Convention Center, Education, Social media, Micro, Culture, SXSW, Music, Social commerce, Woman, AI, Austin–Bergstrom International Airport, Health, Generation, Next Stage with You, MSME-Champions, Nightclub, Online shopping, Tourism, Small

Setting out to impress millions of SXSW attendees and travelers to the city, MyyShop appears on billboards at Austin International Airport and will be hosting a panel at Next Stage, SXSW, under the theme of Unlocking the Power of Social Commerce.

Key Points: 
  • Setting out to impress millions of SXSW attendees and travelers to the city, MyyShop appears on billboards at Austin International Airport and will be hosting a panel at Next Stage, SXSW, under the theme of Unlocking the Power of Social Commerce.
  • MyyShop will be at booth #1023 inside the Austin Convention Center, which hosts exhibitors from industries on the cutting edge of technology, design, social goods, health, wellness, and more.
  • With MyyShop, anyone can easily "Share to Earn" by selling through shoppable feeds or leveraging influencer marketing on social platforms.
  • We invite you to drop by our booth, attend our panel and see what tremendous opportunities MyyShop can offer you.

Global Influencer Market to Reach $109.37 Billion by 2028: Increased use of Smartphones and Internet Penetration into Remote Areas has Increased User Presence Driving Growth - ResearchAndMarkets.com

Retrieved on: 
Tuesday, March 7, 2023
Influencer, Communications, Social Media, Fitness, Application, Influencer marketing, Nano, Micro, Growth, MEA, USD, Internet, Travel Holiday, DW Sports Fitness, Food, Internet celebrity, Analysis, Fashion, Online shopping, Retail

The "Global Influencer Market, By Application, By End-user & By Region- Forecast and Analysis 2022-2028" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Global Influencer Market, By Application, By End-user & By Region- Forecast and Analysis 2022-2028" report has been added to ResearchAndMarkets.com's offering.
  • One of the reasons for public participation in these influencer platforms is the increasing use of the internet and smartphones.
  • Based on region, the global Influencer Market is segmented into North America, Europe, Asia-Pacific, South America, and MEA.
  • The increased use of smartphones and internet penetration into remote areas has increased user presence on various online platforms, driving the influencer market.

EQS-News: AIXTRON SE: Efficient Power Electronics drives success

Retrieved on: 
Tuesday, February 28, 2023
Capital expenditure, LED, Supervisory board, Silicon carbide, MOCVD, Annual, SE, Research, Light-emitting diode, Investment, R, Growth, Micro, EBIT, Federal Executive Boards, ISIN, Environment, OPEX, Management, Gallium nitride, CFO, Electronics, CO2, FWB, Renewable energy, Film industry, Lithium, Video game, Cryptocurrency, EU, EUR

This was driven by the ongoing strong demand for efficient gallium nitride (GaN) and silicon carbide (SiC) based power electronics, particularly for ecologically sustainable applications.

Key Points: 
  • This was driven by the ongoing strong demand for efficient gallium nitride (GaN) and silicon carbide (SiC) based power electronics, particularly for ecologically sustainable applications.
  • AIXTRON's order intake for the full year 2022 increased by 18% to EUR 585.9 million (2021: EUR 497.3 million).
  • Systems for wide-band-gap power electronics (GaN and SiC) accounted for the largest share in terms of revenues (42%), followed by systems for optoelectronics (28%) and LEDs including Micro LEDs (27%).
  • "The order situation, especially for GaN and SiC power electronics, is developing very positively.

ZTE unveils new consumer devices and its Full-Scenario Intelligent Ecosystem 2.0 at MWC 2023

Retrieved on: 
Monday, February 27, 2023
AR, Intelligence, 33W, Investment company, Antirrhinum, Internet of things, Life, Ultra, IOV, Security, MWC, MBB, TSR, 3D, Mobile World Congress, Travel, Perception, IEEE 802.11be, Micro, ZTE, GIS, FWA, PCR, Light field, Sport, ZTE Blade, 2D, Communication, Network equipment provider, Television, Mobile phone, Princess Leia

In response to the accelerated expansion of consumer scenarios and user demand, the strategy of ZTE Mobile Devices has been officially upgraded into "1+2+N" Full-Scenario Intelligent Ecosystem 2.0.

Key Points: 
  • In response to the accelerated expansion of consumer scenarios and user demand, the strategy of ZTE Mobile Devices has been officially upgraded into "1+2+N" Full-Scenario Intelligent Ecosystem 2.0.
  • The 5G network with the advantages of high rate, low latency and large bandwidth has brought new content consumption in more diversified forms.
  • ZTE offers more intelligent access, intelligent scenario control based on diversified user requirements, and multiple intelligent modes to regulate the access rate and device response status.
  • The new upgrade of Full-Scenario Intelligent Ecosystem 2.0 is an important measure for ZTE Mobile Devices to accelerate the integration of intelligent devices and take the digital life a step forward in the post-5G era where everything is smartly connected.

ZTE unveils new consumer devices and its Full-Scenario Intelligent Ecosystem 2.0 at MWC 2023

Retrieved on: 
Monday, February 27, 2023
AR, Intelligence, 33W, Investment company, Antirrhinum, Internet of things, Life, Ultra, IOV, Security, MWC, MBB, TSR, 3D, Mobile World Congress, Travel, Perception, IEEE 802.11be, Micro, ZTE, GIS, FWA, PCR, Light field, Sport, ZTE Blade, 2D, Communication, Network equipment provider, Television, Mobile phone, Princess Leia

In response to the accelerated expansion of consumer scenarios and user demand, the strategy of ZTE Mobile Devices has been officially upgraded into "1+2+N" Full-Scenario Intelligent Ecosystem 2.0.

Key Points: 
  • In response to the accelerated expansion of consumer scenarios and user demand, the strategy of ZTE Mobile Devices has been officially upgraded into "1+2+N" Full-Scenario Intelligent Ecosystem 2.0.
  • The 5G network with the advantages of high rate, low latency and large bandwidth has brought new content consumption in more diversified forms.
  • ZTE offers more intelligent access, intelligent scenario control based on diversified user requirements, and multiple intelligent modes to regulate the access rate and device response status.
  • The new upgrade of Full-Scenario Intelligent Ecosystem 2.0 is an important measure for ZTE Mobile Devices to accelerate the integration of intelligent devices and take the digital life a step forward in the post-5G era where everything is smartly connected.