Business telephone system

Global Hosted PBX Market Analysis to 2030 by Offerings, Organization Size, Vertical & Region - ResearchAndMarkets.com

Retrieved on: 
Tuesday, January 23, 2024
Technology, VoIP, Telecommunications, Cloud, Voice over IP, Partner, AI, Vertical, Communication, Growth, Software, Hosting, CRM, USD, Organization, Internet, Business telephone system, Region, Mobile phone

The "Global Hosted PBX Market 2030 by Offerings, Organization Size, Vertical & Region - Partner & Customer Ecosystem Competitive Index & Regional Footprints" report has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "Global Hosted PBX Market 2030 by Offerings, Organization Size, Vertical & Region - Partner & Customer Ecosystem Competitive Index & Regional Footprints" report has been added to ResearchAndMarkets.com's offering.
  • Hosted PBX solutions, as opposed to traditional hardware-based systems, enable enterprises to effortlessly scale their communication infrastructure as they grow.
  • In contrast to traditional hardware-based systems, cloud-based hosted PBX solutions enable organizations to easily increase their communication capabilities as their organization grows.
  • Japan is a dominant force in the adoption and development of hosted PBX (Private Branch Exchange) and other cutting-edge communication technologies.

CIRCA RESORT & CASINO AND AMAZON CELEBRATE DEPLOYMENT OF ALEXA SMART PROPERTIES WITH HOTEL GENIE

Retrieved on: 
Friday, June 30, 2023
Circa Resort & Casino, Breakfast, Maintenance, Communication, ASP, Food, Use, PBX, Barry's, Alexa, Saginaw, Michigan, Hotel, Human, Bell, Echo, Housekeeping, Golden Age, Business telephone system, System, Transport, VIP, Garage Mahal, Mobile phone, Circa, Amazon

LAS VEGAS, June 30, 2023 /PRNewswire/ -- Circa Resort & Casino is announcing the deployment of Amazon's Alexa Smart Properties (ASP) supported technology in all of its rooms and suites at the adults-only casino-resort in downtown Las Vegas. Now equipped with ASP-supported devices and solutions, including guest service applications built in collaboration with Hotel Genie, Circa is offering a new way for guests to seamlessly access services and amenities during their stay.

Key Points: 
  • LAS VEGAS, June 30, 2023 /PRNewswire/ -- Circa Resort & Casino is announcing the deployment of Amazon's Alexa Smart Properties (ASP) supported technology in all of its rooms and suites at the adults-only casino-resort in downtown Las Vegas.
  • Additionally, Circa and Amazon worked with Hotel Genie to build and implement Private Branch Exchange (PBX) support, allowing Circa to link ASP-supported devices with their existing phone systems for routing Alexa calls and supporting caller ID when guests and hotel staff conduct calls.
  • "We are proud to collaborate with industry leaders like Amazon and Hotel Genie to deploy technology that betters experiences for our guests and staff at Circa Resort & Casino," said Circa co-CEO and founder Greg Stevens.
  • By adapting these tools to their specific brand needs, properties have a whole new way to differentiate themselves," said Bram Duchovnay, director of Alexa Smart Properties.

IR Collaborate Supports Ribbon Core Session Border Controllers

Retrieved on: 
Wednesday, March 22, 2023
Microsoft Teams, Unified communications, IR, Collaborative product development, PBX, AudioCodes, ASX, Microsoft, Multimedia, Session border controller, Member of the Scottish Parliament, Managed services, UC, Investment, Public switched telephone network, SBC, Communication, Business telephone system, Collaboration, SBCS, PSTN, Medical device, Online shopping

SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.

Key Points: 
  • SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.
  • This enhancement is delivered as part of the IR Collaborate cloud and hybrid solution.
  • The enhancements include an additional set of dashboards and a new user interface for SBC monitoring, supporting AudioCodes and Ribbon Core.
  • With added support for Ribbon Core SBCs, we can facilitate more interoperability, control, and monitoring of these ecosystems," said Jason Andrews, Head of Collaborate Products, IR.

IR Collaborate Supports Ribbon Core Session Border Controllers

Retrieved on: 
Wednesday, March 22, 2023
Microsoft Teams, Unified communications, IR, Collaborative product development, PBX, AudioCodes, ASX, Microsoft, Session border controller, Member of the Scottish Parliament, Managed services, UC, Investment, Public switched telephone network, SBC, Communication, Business telephone system, Collaboration, SBCS, PSTN, Medical device, Online shopping

SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.

Key Points: 
  • SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.
  • This enhancement is delivered as part of the IR Collaborate cloud and hybrid solution.
  • The enhancements include an additional set of dashboards and a new user interface for SBC monitoring, supporting AudioCodes and Ribbon Core.
  • With added support for Ribbon Core SBCs, we can facilitate more interoperability, control, and monitoring of these ecosystems," said Jason Andrews, Head of Collaborate Products, IR.

Snom™ Announces the M500 Pro Wireless Family

Retrieved on: 
Monday, February 27, 2023
Cloud, BLF, Key System, DECT, Seamless, System, VTech, M55, Session Initiation Protocol, Freedom, Voice over IP, Atmosphere, Wi-Fi, Business telephone system, Digital enhanced cordless telecommunications, KSU, SIP, Mobile phone, M500

CHICAGO, Feb. 27, 2023 /PRNewswire/ -- Snom™, a subsidiary of VTech Holdings Limited, introduced today the M500 Pro wireless family. The M500 is an industry first, cloud accessible and provision-capable SIP based Key System Unit; a cordless phone system that allows freedom from wired networks for fast and flexible deployment anywhere within a business. The Snom M500 Pro comes as its own "office in a box" solution featuring the M500 Pro Multicell Base Station, M58 Desk Phone and M55 Handset which are all easily programmable, intuitive without user training and expandable.

Key Points: 
  • CHICAGO, Feb. 27, 2023 /PRNewswire/ -- Snom™, a subsidiary of VTech Holdings Limited, introduced today the M500 Pro wireless family.
  • The Snom M500 Pro comes as its own "office in a box" solution featuring the M500 Pro Multicell Base Station, M58 Desk Phone and M55 Handset which are all easily programmable, intuitive without user training and expandable.
  • "The M500 Pro wireless family is an all-encompassing communications solution that will streamline administrative operations and allow owners to focus on what matters most – their business specialty and team."
  • Streamline administrative operations with ease and get back to your specialty
    To learn more about the Snom M500 Wireless Family, visit www.snomamericas.com .

Reflecting its Innovative Products and Solutions that Incorporate Customer Experience Management, InteractiveTel Becomes TotalCX

Retrieved on: 
Tuesday, January 3, 2023
Organization, Human, NADA, AI, CXM, Automation, Hosting, Grave, Business telephone system, Philosophy

HOUSTON, Jan. 3, 2023 /PRNewswire-PRWeb/ -- TotalCX - formerly InteractiveTel - announced today the official launch of a new company name and branding. TotalCX reflects the evolution of InteractiveTel's products and services to a suite of solutions encompassing its philosophy of providing an excellent customer experience.

Key Points: 
  • TotalCX reflects the evolution of InteractiveTel's products and services to a suite of solutions encompassing its philosophy of providing an excellent customer experience.
  • TotalCX introduces a customer experience management (CXM) solution that combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation.
  • "We understand that to deliver an exceptional customer experience, companies need to shift their focus from whether a customer purchases to understanding the entire customer journey and why a customer makes a purchase," explains Gary Graves, CEO of TotalCX.
  • TotalCX is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation.

InteractiveTel Awarded 2022 Unified Communications Excellence Award from INTERNET TELEPHONY Magazine

Retrieved on: 
Monday, December 12, 2022
Business telephone system, Human, Automation, TMC, SEO, INTERNET, Hosting, Education, Marketing, Organization, Online shopping

HOUSTON, Dec. 12, 2022 /PRNewswire-PRWeb/ -- InteractiveTel, a leading provider of AI-driven communications services and customer interaction analytics, announced today that TMC, a global, integrated media company, has named TotalCX as a recipient of the 2022 Unified Communications Excellence Award presented by TMC's INTERNET TELEPHONY magazine.

Key Points: 
  • HOUSTON, Dec. 12, 2022 /PRNewswire-PRWeb/ -- InteractiveTel , a leading provider of AI-driven communications services and customer interaction analytics, announced today that TMC , a global, integrated media company, has named TotalCX as a recipient of the 2022 Unified Communications Excellence Award presented by TMC's INTERNET TELEPHONY magazine .
  • "I'm truly honored to receive the 2022 Unified Communications Excellence Award from INTERNET TELEPHONY magazine.
  • "Every year, I am amazed by the innovation and quality represented on the Unified Communications Excellence Award winners list.
  • Founded in 2008, InteractiveTel is an innovator and leader in cloud-based customer interaction analytics, call tracking and communications solutions.

InteractiveTel Wins AWA Award for TotalCX Customer Experience Platform

Retrieved on: 
Wednesday, April 6, 2022
Human, Women in the United States Army, Organization, Pasch, Marketing, Google, AWA, Automation, BPE, OTT, Business telephone system, PCG, Swimming, Digital marketing, Information Age, Conference, CEO, Industry, Technology, Digital, Business, Hosting, NADA, Solution, Google Analytics, AI, Video game, Online shopping, Mobile phone

HOUSTON, April 6, 2022 //PRNewswire-PRWeb/ --InteractiveTel, a leading provider of AI-driven communications services and customer interaction analytics, announced today that the company's TotalCX Customer Experience Platform was honored with a 2022 AWA Award in the category of Business Intelligence Tools. The award was presented by Brian Pasch, Founder of PCG Companies and Brian Pasch Enterprises (BPE), at the 2022 NADA Show in Las Vegas in March 2022.

Key Points: 
  • HOUSTON, April 6, 2022 //PRNewswire-PRWeb/ --InteractiveTel , a leading provider of AI-driven communications services and customer interaction analytics, announced today that the company's TotalCX Customer Experience Platform was honored with a 2022 AWA Award in the category of Business Intelligence Tools.
  • "We developed TotalCX, the first customer experience platform that includes the people, processes and technology dealers need to drive success and curb missed revenue opportunities."
  • Founded in 2008, InteractiveTel is an innovator and leader in cloud-based customer interaction analytics, call tracking and communications solutions.
  • InteractiveTel's proprietary TotalCX Customer Experience Platform combines AI and automation technology with people power to increase sales, service and profitability for organizations of all sizes and industries.

InteractiveTel Launches TotalCX Customer Experience Platform

Retrieved on: 
Thursday, March 10, 2022
Industry, Automation, AI, Acquisition, Hosting, Human, LAS, Technology, Solution, Business telephone system, Organization, CEO, Video game, Sales

HOUSTON and LAS VEGAS, March 10, 2022 /PRNewswire-PRWeb/ -- InteractiveTel , a leading provider of AI-driven communications services and customer interaction analytics, announced today at the 2022 NADA Show in Las Vegas the launch of its TotalCX Customer Experience Platform.

Key Points: 
  • HOUSTON and LAS VEGAS, March 10, 2022 /PRNewswire-PRWeb/ -- InteractiveTel , a leading provider of AI-driven communications services and customer interaction analytics, announced today at the 2022 NADA Show in Las Vegas the launch of its TotalCX Customer Experience Platform.
  • "That's why we've developed TotalCX, the first customer experience platform that includes the people, processes and technology dealers need to drive success and curb missed revenue opportunities."
  • Uniquely, TotalCX also includes two new people-powered solutions:
    SenseiCX Call Performance Training helps trainees master the customer experience skills required to help dealers drive revenue and customer satisfaction.
  • InteractiveTel's proprietary TotalCX Customer Experience Platform combines AI and automation technology with people power to increase sales, service and profitability for organizations of all sizes and industries.

Xtel is an Awarded Vendor with the PEPPM Technology Purchasing Cooperative

Retrieved on: 
Tuesday, February 15, 2022
Business telephone system, Human voice, Unified communications as a service, Technology, Government, School, Member of the Scottish Parliament, Education, Unified communications, Trusted Network Connect, Telecommunication, SLED, View, PEPPM, Acquisition, Hosting, Research, Multimedia, Network security, Library, Auction, Mobile phone

MOUNT LAUREL, N.J., Feb. 15, 2022 /PRNewswire/ -- Xtel Communications (Xtel) , a communications provider that delivers customized solutions for the dynamic needs of today's business environment, is an Awarded Vendor through the PEPPM Technology Purchasing Cooperative .

Key Points: 
  • MOUNT LAUREL, N.J., Feb. 15, 2022 /PRNewswire/ -- Xtel Communications (Xtel) , a communications provider that delivers customized solutions for the dynamic needs of today's business environment, is an Awarded Vendor through the PEPPM Technology Purchasing Cooperative .
  • Xtel's bid award offers public entities nationwide the ability to obtain intelligent and future-proof Hosted PBX and Unified Communications solutions.
  • We focus on implementing smart and cost-effective communication solutions, not just technology for the sake of technology.
  • With more than two million products under contract, the PEPPM technology purchasing cooperative is the nation's most comprehensive source for public agencies to research and procure technology brands that meet their own local standards.