Blue Nile

Freshworks Further Integrates Conversational AI into CX and CRM Solutions

Retrieved on: 
Tuesday, November 1, 2022
Name, Marketing, Automation, ITV, Microsoft Teams, Blue Nile, Organization, OfficeMax, GLOBE, SVP, TaylorMade, AI, Microsoft, FRSH, Collection, Behavior, NASDAQ, Learning, Social media, Freshmarket, Artificial intelligence, SAN, Solution, Chatbot, Customer service, Medical device, Online shopping, Facebook, Bridgestone, MultiChoice

SAN MATEO, Calif., Nov. 01, 2022 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH), a software company empowering the people who power business, today announced an infusion of artificial intelligence (AI) across its modern, easy-to-use customer experience solutions. Freshworks will host a virtual event on November 9, to demo a variety of new product innovations during its Fall ‘22 Launch.

Key Points: 
  • Freshworks will host a virtual event on November 9, to demo a variety of new product innovations during its Fall 22 Launch.
  • Conversational AI can also impact the bottom line: "By 2026, conversational artificial intelligence (AI) deployments within contact centers will reduce agent labor costs by $80 billion, according to Gartner , Inc.1" Beyond targeting reductions in labor costs, it can also help organizations better serve customers.
  • Built-in AI identifies positive and negative buying signals on the web and in applications, learning from these interactions to provide insights.
  • Gartner Press Release, Gartner Predicts Conversational AI Will Reduce Contact Center Agent Labor Costs by $80 Billion in 2026, August 31, 2022, https://www.gartner.com/en/newsroom/press-releases/2022-08-31-gartner-pr... .

TD Bank to Power Blue Nile® Financing in Multi-Year Partnership

Retrieved on: 
Thursday, October 20, 2022
TD Waterhouse, Toronto-Dominion Bank, Blue Nile, TD Bank, TD Auto Finance, Twitter, Multimedia, TD, Facebook, TD Bank, N.A., Partnership, Small business, Solution, Financial services, Online shopping

WILMINGTON, Del., Oct. 20, 2022 /PRNewswire/ -- TD Bank's Retail Card Services business today announced a multi-year financing agreement with Blue Nile®, the largest online retailer of certified diamonds and fine jewelry. The partnership will provide customized credit card financing for Blue Nile customers and can be applied for at BlueNile.com or in-person at one of their 24 Showrooms.

Key Points: 
  • The partnership will provide customized credit card financing for Blue Nile customers and can be applied for at BlueNile.com or in-person at one of their 24 Showrooms .
  • The sophisticated Blue Nile customer experience is a perfect union with TD Bank's customized retail card offering," said Mike Rittler, Head of Retail Card Services at TD Bank.
  • "Our partnership with TD Bank gives our customers yet another way to customize their purchase with us," said Blue Nile Chief Marketing Officer Charlie Severn.
  • TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America.

Unicorn AI Startup Cresta Adds Marketing and Business Development Veterans to Leadership Team

Retrieved on: 
Wednesday, October 19, 2022
PALO, Marketing, CB Insights, Blue Nile, Growth, VP, CarMax, Lightning, Multimedia, EarthLink, Technology, Walton, Chatbot, Industry, AI, CEO, Business development, Kolman, Head, Solution, Opera, View, Management, Intuit, Greylock Partners, Porsche

"Scott and Adam bring decades of customer engagement experience to Cresta at an important time for our company," said Zayd Enam, CEO of Cresta.

Key Points: 
  • "Scott and Adam bring decades of customer engagement experience to Cresta at an important time for our company," said Zayd Enam, CEO of Cresta.
  • As a leader in conversational intelligence, Cresta is continuing to expand its executive team as it continues to expand globally.
  • "Cresta and its innovative AI solutions are transforming the way contact center agents and managers operate," said Scott Kolman, Head of Marketing at Cresta.
  • Powering customer experiences for companies like CarMax, Blue Nile, Earthlink, Intuit, and Porsche, Cresta is real-time AI for the real world.

Fortune and Great Place to Work® Name Signet Jewelers One of the 2022 Best Workplaces in Retail™

Retrieved on: 
Tuesday, September 13, 2022
United Nations Global Compact, Sterling Jewelers, COVID-19, Work, Fortune, Great Places, Feedback, H. Samuel, Organization, Signet Jewelers, Industry, Bloomberg, CEO, Blue Nile, Zale Corporation, Jewellery, Management, Signet

AKRON, Ohio, Sept. 13, 2022 /PRNewswire/ -- Great Place to Work and Fortune magazine have honored Signet Jewelers,the world's largest retailer of diamond jewelry, as one of the 2022 Best Workplaces in Retail.

Key Points: 
  • AKRON, Ohio, Sept. 13, 2022 /PRNewswire/ -- Great Place to Work and Fortune magazine have honored Signet Jewelers,the world's largest retailer of diamond jewelry, as one of the 2022 Best Workplaces in Retail.
  • The Best Workplaces in Retail award is based on analysis of survey responses from over 72,000 employees from Great Place to Work-Certified companies in the retail industry.
  • Great Place to Work, the global authority on workplace culture, selected the list using rigorous analytics and confidential employee feedback.
  • Great Place to Work selected the Best Workplaces in Retail by gathering and analyzing confidential survey responses from more than 72,000 employeesin the retail industry at Great Place to Work-Certifiedorganizations.

JELD-WEN Appoints Catherine A. Halligan to Board of Directors

Retrieved on: 
Wednesday, September 7, 2022
Halligan, Security (finance), Jeld-Wen, NYSE, View, PowerReviews, Revlon, Inc. v. MacAndrews & Forbes Holdings, Inc., DANA, Ulta Beauty, JELD-WEN, Forward-looking statement, Northern Illinois University, FLIR Systems, University of Illinois Urbana-Champaign, Multimedia, U.S. Securities and Exchange Commission, Leadership, Ferguson plc, Terminology, Marketing, Blue Nile, Woman, Private Securities Litigation Reform Act, Williams Sonoma (brand), VPI, Management, Walmart, Gymboree

Today's announcement adds a fourth woman to JELD-WEN's board of directors and expands it to eight members, seven of whom are independent.

Key Points: 
  • Today's announcement adds a fourth woman to JELD-WEN's board of directors and expands it to eight members, seven of whom are independent.
  • Catherine A. Halligan is now one of four women on JELD-WEN's board of directors which has expanded to eight members.
  • "Cathy brings extensive board experience and deep expertise in digital transformation, marketing and e-commerce, and we are thrilled to welcome her to the board," said David Nord, JELD-WEN's board chair.
  • Halligan currently serves on the board of directors of three publicly traded companies: Driven Brands Holdings Inc., Ferguson plc and Ulta Beauty, Inc. Halligan was also a board director for FLIR Systems, Inc. and privately held Wilton Brands.

Art and Science of Retail Design Align with the Combination of ChaseDesign and JGA

Retrieved on: 
Tuesday, August 16, 2022
Manufacturing, Online Retail, Luxury, Discount, Variety, Department Stores, Interior Design, Architecture, Blogging, Home Goods, Other Construction & Property, Commercial Building & Real Estate, Office Products, Other Retail, Construction & Property, Wine & Spirits, Other Communications, Tobacco, Publishing, Supermarket, Public Relations, Investor Relations, Specialty, Marketing, Building Systems, Advertising, Communications, Food, Beverage, Convenience Store, Fashion, Catalog, Cosmetics, Bridal, Retail, Restaurant, Bar, Other Manufacturing, Packaging, Shinola, Growth, Lists of record labels, Syracuse, Drama, Research, Blue Nile, Partnership, NISCH, DXL, Reliance Group, Science, JGA, Signet Jewelers, LinkedIn, Solution, McCann, Marketing, Retail

To take advantage of these trends, ChaseDesign, the category growth design agency, is integrating JGA, a leading Branded Environmental Design firm, into its team to create the first ever end-to-end brand forward, category-led environmental design firm.

Key Points: 
  • To take advantage of these trends, ChaseDesign, the category growth design agency, is integrating JGA, a leading Branded Environmental Design firm, into its team to create the first ever end-to-end brand forward, category-led environmental design firm.
  • This truly enables the blending of the art and science of retail design in one firm.
  • JGA focuses on building innovative retail and branded locations within a shopping as an emotional exercise framework.
  • Both ChaseDesign and JGA build their solutions through the lens of driving sales, profits and customer engagement.

Cresta Expands Vision for Real-Time Intelligence

Retrieved on: 
Tuesday, August 2, 2022
Knowledge, Threat Intelligence Platform, View, ROI, Customer relationship management, Gaps, CarMax, Chatbot, CEO, SAN, VP, Opera, Engineering, Multimedia, Microsoft, Automation, Microsoft Teams, Blue Nile, Efficiency, City centre, CSAT, Google, EarthLink, AI, Public relations, Customer service, Intuit, Porsche

SAN FRANCISCO, Aug. 2, 2022 /PRNewswire/ -- Cresta, the leader in real-time intelligence for the contact center, today unveiled its expanded Real-Time Intelligence Platform, a comprehensive portfolio of AI-powered products that seamlessly work together to improve contact center efficiency and effectiveness, and enhance customer experiences across every customer conversation.

Key Points: 
  • "However, we've noticed that platform fragmentation has become the top pain point preventing them from truly realizing this vision.
  • Cresta's Real-Time Intelligence Platform now helps businesses:
    Uncover and Act on Business Insights with Cresta Insights:New Cresta Insights helps businesses leaders understand conversational data and drive business strategy and action.
  • Put Insights into Action with Cresta Opera: Cresta Opera is a new capability within Cresta Director.
  • Cresta turns real-time intelligence into real-time action to make the contact center smarter and every agent and manager more productive.

Cresta recognized for Sales Readiness in Q2 2022 Now Tech: Sales Enablement Automation Report by Independent Research Firm

Retrieved on: 
Monday, June 27, 2022
Artificial intelligence, Forrester, View, CEO, EarthLink, Intelligence engine, Jay Wright Forrester, Marketing, CarMax, Automation, SAN, Overalls, Technology, Organization, Solution, Blue Nile, AI, CSAT, Multimedia, Sales, Intuit, Porsche

SAN FRANCISCO, June 27, 2022 /PRNewswire/ -- Cresta , the leader in real-time intelligence and automation for contact centers, today announced it has been recognized in the Sales Readiness functionality segment in Forrester's Now Tech: Sales Enablement, Q2 2022 report .

Key Points: 
  • SAN FRANCISCO, June 27, 2022 /PRNewswire/ -- Cresta , the leader in real-time intelligence and automation for contact centers, today announced it has been recognized in the Sales Readiness functionality segment in Forrester's Now Tech: Sales Enablement, Q2 2022 report .
  • The report provides an overview of sales enablement automation solutions that help sales and marketing organizations improve business results, minimize sales costs and deliver meaningful buyer experiences.
  • According to Forrester, sales readiness solutions are designed to develop and improve seller and sales-manager competencies, and they enable each sales persona to prepare for, execute and follow-up on key buyer interactions successfully.
  • Cresta's world-class AI platform provides real-time coaching and management solutions to transform sales and service productivity in contact centers.

INVESTIGATION ALERT: Halper Sadeh LLP Investigates MUDS, EMCF, FSI, BHVN

Retrieved on: 
Wednesday, June 15, 2022
Fraud, History of Istanbul, Blue Nile, Solution, GLOBE, Pfizer, NASDAQ, Mudrick Capital Management, Sale, Farmer, NYSE, Advertising, Private investigator, Security (finance)

If you are an Emclaire shareholder, click here to learn more about your rights and options .

Key Points: 
  • If you are an Emclaire shareholder, click here to learn more about your rights and options .
  • Halper Sadeh LLP may seek increased consideration for shareholders, additional disclosures and information concerning the proposed transaction, or other relief and benefits on behalf of shareholders.
  • Please call Daniel Sadeh or Zachary Halper at (212) 763-0060 or email [email protected] or [email protected] .
  • Halper Sadeh LLP represents investors all over the world who have fallen victim to securities fraud and corporate misconduct.

Cresta Named "Hot Vendor in AI for the Contact Center" by Aragon Research

Retrieved on: 
Tuesday, June 7, 2022
EarthLink, CarMax, CEO, Multimedia, Intelligence, CSAT, Technology, SAN, View, City centre, Blue Nile, Online shopping, Intuit, Porsche

SAN FRANCISCO, June 7, 2022 /PRNewswire/ -- Cresta, a pioneer of real-time intelligence for contact centers, today announced it has been included in the list of "Hot Vendors" in the 2022 "Hot Vendors in AI for the Contact Center" report by Aragon Research, Inc. The report emphasized Cresta's AI-driven real-time Agent Assist, and identified real-time coaching, sentiment analysis and accelerated onboarding capabilities as features that stand out among their peers.

Key Points: 
  • Cresta also provides real-time visibility for managers to track agent and customer interactions, delivering key insights to improve every conversation.
  • "Being part of Aragon Research's Hot Vendor report validates the power and innovation Cresta is delivering to contact center agents and managers," said Zayd Enam , CEO and co-founder of Cresta.
  • Aragon Research delivers high-impact visual research, consulting, and advisory services to provide enterprises the insight they need to make better technology and strategy decisions.
  • Cresta turns real-time intelligence into real-time action to make the contact center smarter and every agent and manager more productive.