Affinity Federal Credit Union Welcomes New VP, 2 Directors
Affinity Federal Credit Union (“Affinity”) announces the addition of Heather Direnzo, Vice President of Contact Center Operations; Michael Oualid, Director of Product Management (CRM); and Odalis Tejada, Director of Infrastructure (Information Technologies).
- Affinity Federal Credit Union (“Affinity”) announces the addition of Heather Direnzo, Vice President of Contact Center Operations; Michael Oualid, Director of Product Management (CRM); and Odalis Tejada, Director of Infrastructure (Information Technologies).
- Direnzo brings over 12 years of management experience in both banking and credit union contact center operations, an integral part of the organization’s operations.
- Prior to joining Affinity, Direnzo was the Contact Center Director at Consumers Credit Union (Illinois) and held multiple leadership roles oriented around member care.
- “We are excited to welcome Heather, Michael and Odalis to Affinity’s leadership team,” said Kevin Brauer, President & CEO of Affinity.