Southwest Gas Ranks #1 in Customer Satisfaction in the West Four Years in a Row in the J.D. Power Gas Utility Residential Satisfaction Study
Power 2023 Gas Utility Residential Customer Satisfaction Study.
- Power 2023 Gas Utility Residential Customer Satisfaction Study.
- Southwest Gas also ranked #1 in Customer Satisfaction in Business Natural Gas Service in the West among Large Utilities, for the fourth year in a row.
- Power 2023 Gas Utility Residential Customer Satisfaction Study, Southwest Gas ranked number one in the West in residential customer satisfaction.
- The Gas Utility Residential Customer Satisfaction Study measures residential customer satisfaction across six key factors — safety and reliability; billing & payment; corporate citizenship; price; communications; and customer care.