Decisiv and TICO Build on their Foundation of Connected Service
RESTON, Va. and NEW ORLEANS, March 4, 2024 /PRNewswire-PRWeb/ -- Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced here at the TMC 2024 Annual Meeting & Transportation Technology Exhibition, an expanded partnership with terminal tractor manufacturer TICO to add the Decisiv SRM Sentinel Managed Care application to the TICO Edge platform.
- "With Decisiv SRM Sentinel incorporated in TICO Edge, our dealers will have the ability to proactively manage upcoming service needs for their customers' assets and improve uptime.
- The addition of SRM Sentinel builds on the 2020 introduction of TICO Edge, powered by Decisiv SRM.
- The Decisiv SRM platform allows the manufacturer's dealer network, customers, and the TICO Uptime Center to communicate and collaborate, and have real-time visibility, into service and repair events.
- This latest connected service initiative continues to set TICO apart from other manufacturers and their service networks."