PCIP

PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences

Retrieved on: 
Monday, November 13, 2023

PCI Pal (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, today announced it has joined forces with Zoom Video Communications, Inc. to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone.

Key Points: 
  • PCI Pal (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, today announced it has joined forces with Zoom Video Communications, Inc. to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone.
  • PCI Pal’s award-winning PCI Compliance solutions will soon be available to businesses utilizing Zoom and can be purchased on a Zoom agreement.
  • "We are delighted to partner with PCI Pal to elevate our payment and compliance proposition for our customers,” said Vi Chau, Head of Product – Zoom Phone and Zoom Contact Center.
  • Benefits of the Zoom and PCI Pal collaboration include:
    Improved metrics such as first contact resolution, payment completion rates, and reduction in Average Handle Time (AHT)

PCI Pal Extends Partnership With PCI Security Standards Council to Help Secure Payment Data Worldwide

Retrieved on: 
Wednesday, August 16, 2023

PCI Pal (LON: PCIP), announced today that it has renewed its membership of the PCI Security Standards Council (PCI SSC) as a Principal Participating Organization .

Key Points: 
  • PCI Pal (LON: PCIP), announced today that it has renewed its membership of the PCI Security Standards Council (PCI SSC) as a Principal Participating Organization .
  • PCI Pal will help drive the future of global payment security with a strategic level of leadership, participation, and influence with the Council.
  • The PCI SSC leads the global effort to increase payment security by providing flexible, industry-driven, and effective data security standards and programs.
  • PCI Pal will impact the direction of PCI SSC standards, drive technical discussions, and have input into Council initiatives.

PCI Pal Achieves AWS Service Ready Designation for Amazon Connect

Retrieved on: 
Tuesday, August 1, 2023

PCI Pal (LON: PCIP), announced today that it has achieved the Amazon Web Services (AWS) Service Ready designation for Amazon Connect.

Key Points: 
  • PCI Pal (LON: PCIP), announced today that it has achieved the Amazon Web Services (AWS) Service Ready designation for Amazon Connect.
  • With Amazon Connect at the core of these current and future contact center technology investments, Amazon Connect Ready Partners specialize in vetted solutions for various contact center needs, making PCI Pal a reliable choice for current and future Amazon Connect customers.
  • “PCI Pal is proud to achieve the Amazon Connect Service Ready designation, especially so early on in our journey as an AWS Partner,” said Darren Gill, CRO, PCI Pal.
  • The Amazon Connect Service Ready designation reflects the confidence of consumers and Amazon Connect in our solutions, allowing us to deliver proven and tested solutions globally.

PCI Security Standards Council Welcomes PCI Pal® CISO, Geoff Forsyth, to Its Board of Advisors

Retrieved on: 
Thursday, June 1, 2023

The Board of Advisors represents PCI SSC Participating Organizations worldwide to ensure global industry involvement in the development of PCI Security Standards and programs.

Key Points: 
  • The Board of Advisors represents PCI SSC Participating Organizations worldwide to ensure global industry involvement in the development of PCI Security Standards and programs.
  • PCI Pal’s Geoff Forsyth is one of 52 board members to join the PCI Security Standards Council in its efforts to secure payment data globally.
  • The PCI Security Standards Council is a global organization responsible for developing and maintaining the Payment Card Industry Data Security Standard (PCI DSS) and other important payment security standards.
  • “I am honored to have been appointed to the PCI Security Standards Council Board of Advisors,” said Geoff Forsyth.

NFP Health Deploys PCI Pal to Streamline Contact Center Payments

Retrieved on: 
Tuesday, May 9, 2023

PCI Pal ® (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, implements payment solutions for NFP Health.

Key Points: 
  • PCI Pal ® (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, implements payment solutions for NFP Health.
  • The leading exchange billing vendor streamlined its overall customer experience while securing consumer payments and ensuring continued compliance with data protection legislation and the PCI Data Security Standards.
  • The PCI Pal solution enables NFP Health customers to securely make payments 24/7 over the phone, removing the need for a call transfer or to consume a contact center agent’s time with taking payment information.
  • “Having a remote workforce made this an important consideration from a compliance point of view,” said Jeff Stoddard, VP of Information Technology at NFP Health.

PCI Pal Shares Top Predictions for Payment and Security Trends in 2023

Retrieved on: 
Tuesday, December 6, 2022

With this in mind, PCI Pal (LON: PCIP), the global provider of cloud-based secure payment solutions, is sharing key payments and compliance predictions just in time for 2023.

Key Points: 
  • With this in mind, PCI Pal (LON: PCIP), the global provider of cloud-based secure payment solutions, is sharing key payments and compliance predictions just in time for 2023.
  • Security is still top of the agenda for 2023, continues Geoff Forsyth, Chief Information Security Officer (CISO) at PCI Pal.
  • When it comes to the future of payment security, the focus should be on improving existing measures based on the changing consumer and business landscapes.
  • PCI Pal is integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers.

Future of Payments Survey Finds Increasing Consumer Trust Toward Digital Payment Methods

Retrieved on: 
Tuesday, November 29, 2022

The survey, conducted by PCI Pal (LON: PCIP), the global provider of cloud-based secure payment solutions, in partnership with leading payments organization, Worldpay and market research brand, Savanta , explores payment method preferences, including; the methods they trust most, and their interest in trying new payment innovations in the future.

Key Points: 
  • The survey, conducted by PCI Pal (LON: PCIP), the global provider of cloud-based secure payment solutions, in partnership with leading payments organization, Worldpay and market research brand, Savanta , explores payment method preferences, including; the methods they trust most, and their interest in trying new payment innovations in the future.
  • Meanwhile, 43% of US respondents said it makes it easier to track purchases they have made using digital wallets.
  • When asked about more trusted payment methods, there was a difference in perspective amongst US and UK respondents, with the former leaning toward debit and credit cards while card payments and digital wallet was mentioned by UK respondents.
  • We launched a survey of approximately 10 minutes, asking consumers about how they selected their current payment method, which methods they trust most, and their interest in trying new payment methods in the future.

Air Europa chooses PCI Pal to enhance Contact Center payment processes

Retrieved on: 
Tuesday, November 1, 2022

PCI Pal (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, implemented PCI Pal Agent Assist into Air Europa s global contact centers.

Key Points: 
  • PCI Pal (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, implemented PCI Pal Agent Assist into Air Europa s global contact centers.
  • This speeds-up transaction timescales, increases payment success rates all while supporting the airline with regulatory compliance such as PCI DSS.
  • For more information regarding PCI Pal, visit www.pcipal.com , call +44 207 030 3770 to arrange a demonstration or follow PCI Pal on LinkedIn: https://www.linkedin.com/company/pci-pal/ .
  • PCI Pal is integrated to, and resold by, some of the worlds' leading business communications vendors, as well as major payment service providers.

PCI Pal Named “Data Security Solution Provider of the Year” in 2022 CyberSecurity Breakthrough Awards Program

Retrieved on: 
Thursday, October 6, 2022

PCI Pal (LON: PCIP), a global SaaS secure payments provider, today announced that it has been named winner of the Data Security Solution Provider of the Year award in the 6th annual CyberSecurity Breakthrough Awards program conducted by CyberSecurity Breakthrough , a leading independent market intelligence organization that recognizes the top companies, technologies and products in the global information security market today.

Key Points: 
  • PCI Pal (LON: PCIP), a global SaaS secure payments provider, today announced that it has been named winner of the Data Security Solution Provider of the Year award in the 6th annual CyberSecurity Breakthrough Awards program conducted by CyberSecurity Breakthrough , a leading independent market intelligence organization that recognizes the top companies, technologies and products in the global information security market today.
  • PCI Pal provides breakthrough PCI compliance solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss.
  • PCI Pal Digital provides a true omnichannel secure payment solution enabling organizations to take payments across digital engagement channels that include: webchat, Whatsapp, social media, email and SMS.
  • The CyberSecurity Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough information security companies and products in categories including Cloud Security, Threat Detection, Risk Management, Fraud Prevention, Mobile Security, Web and Email Security, UTM, Firewall and more.

PCI Pal partners with Virgin Atlantic to secure its international omnichannel payments

Retrieved on: 
Wednesday, September 28, 2022

PCI Pal (LON: PCIP), the global provider of secure payment solutions, has today announced that its solution, PCI Pal Digital, has been selected by Virgin Atlantic to support the airlines international omnichannel strategy.

Key Points: 
  • PCI Pal (LON: PCIP), the global provider of secure payment solutions, has today announced that its solution, PCI Pal Digital, has been selected by Virgin Atlantic to support the airlines international omnichannel strategy.
  • The airlines decision to update its existing PCI compliant payment handling system, and the selection of PCI Pal Digital, was driven by changing consumer habits during the pandemic.
  • PCI Pal has been a Genesys AppFoundry partner for three years and supports the firm in delivering secure payment solutions to its enterprise customers across the world.
  • For more information regarding PCI Pal, visit www.pcipal.com , call +44 207 030 3770 to arrange a demonstration or follow PCI Pal on LinkedIn: https://www.linkedin.com/company/pci-pal/ .