PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
PCI Pal (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, today announced it has joined forces with Zoom Video Communications, Inc. to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone.
- PCI Pal (LON: PCIP), the global SaaS provider of secure payment solutions for business communications, today announced it has joined forces with Zoom Video Communications, Inc. to deliver an improved customer experience through the integration of PCI Pal Agent Assist and Digital Payments solutions into Zoom Contact Center and Zoom Phone.
- PCI Pal’s award-winning PCI Compliance solutions will soon be available to businesses utilizing Zoom and can be purchased on a Zoom agreement.
- "We are delighted to partner with PCI Pal to elevate our payment and compliance proposition for our customers,” said Vi Chau, Head of Product – Zoom Phone and Zoom Contact Center.
- Benefits of the Zoom and PCI Pal collaboration include:
Improved metrics such as first contact resolution, payment completion rates, and reduction in Average Handle Time (AHT)