ManageEngine

Independent Consulting Study Reveals Enterprises Can Achieve 352% ROI With ManageEngine ServiceDesk Plus

Retrieved on: 
Monday, November 1, 2021
Data Management, Security, Technology, Software, Networks, Internet, Efficiency, Telecommunication, LinkedIn, Ecosystem, Total economic value, ROI, IT, Zoho Corporation, Twitter, Organization, Â, Forrester, Facebook, TEI, ITSM, Oracle Business Intelligence Suite Enterprise Edition, Airline, Risk management, Online shopping, ServiceDesk Plus, ManageEngine, SERVICEDESK PLUS, MANAGEENGINE

The study, conducted by Forrester Consulting, demonstrated the benefits and savings businesses gain by implementing ServiceDesk Plus for their IT and enterprise service management operations.

Key Points: 
  • The study, conducted by Forrester Consulting, demonstrated the benefits and savings businesses gain by implementing ServiceDesk Plus for their IT and enterprise service management operations.
  • Based on these interviews, Forrester composed a representative composite organization to analyze the benefits and costs of implementing ServiceDesk Plus.
  • The study concluded that enterprises can achieve an ROI of up to 352% when they migrate to ServiceDesk Plus.
  • Improved end-user productivity: According to the TEI study, there was a significant increase in end-user productivity after using ServiceDesk Plus.

ManageEngine Positioned in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools

Retrieved on: 
Wednesday, September 8, 2021
Networks, Security, Data Management, Technology, Software, ServiceDesk Plus, ManageEngine, SERVICEDESK PLUS, MANAGEENGINE

ManageEngine , the enterprise IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the 2021 Gartner Magic Quadrant for IT Service Management Tools.

Key Points: 
  • ManageEngine , the enterprise IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the 2021 Gartner Magic Quadrant for IT Service Management Tools.
  • ManageEngine, which has been positioned in the Magic Quadrant for the second consecutive year, was included alongside 10 other vendors.
  • ServiceDesk Plus was also featured in the 2021 Gartner Critical Capabilities for IT Service Management Tools.
  • ServiceDesk Plus is the full-stack service management platform from ManageEngine, the enterprise IT management division of Zoho Corporation.

ManageEngine ADSelfService Plus Adds MFA for OWA to Enhance Mailbox Security

Retrieved on: 
Tuesday, August 3, 2021
Software, Technology, Other Technology, Security, Computer architecture, Computing, Operating systems, Cross-platform software, Linux, Virtual private network, macOS, ADSelfService Plus, ManageEngine, ADSELFSERVICE PLUS, MANAGEENGINE

ADSelfService Plus MFA features can be tailored to meet different requirements of an organization.

Key Points: 
  • ADSelfService Plus MFA features can be tailored to meet different requirements of an organization.
  • Apart from OWA and EAC, ADSelfService Plus also supports MFA for Windows, macOS and Linux machines; VPNs; and cloud applications.
  • MFA for OWA is available immediately in the Professional edition of ADSelfService Plus, which starts at $1,195 annually.
  • ADSelfService Plus also offers a Free edition for up to 50 users with all the features available in the Professional edition, including MFA for OWA.

ManageEngine Simplifies IT Analytics by Adding Augmented Analytical Capabilities to Zia, its AI Assistant

Retrieved on: 
Tuesday, July 27, 2021
Software, Technology, Other Technology, Computing, Articles, Data management, Information, Data mining, Domain driven data mining, Dashboard, Analytics Plus, ManageEngine, ANALYTICS PLUS, MANAGEENGINE

New augmented analytical capabilities in Zia, the company's AI assistant, empower Analytics Plus users to make faster decisions and save IT costs, increase revenue and productivity, and improve end-user satisfaction.

Key Points: 
  • New augmented analytical capabilities in Zia, the company's AI assistant, empower Analytics Plus users to make faster decisions and save IT costs, increase revenue and productivity, and improve end-user satisfaction.
  • This process takes time and creates dependency on database experts, who may not be proficient in the IT department's operational tactics.
  • Furthermore, these reports might not provide actionable insights, such as those obtained through advanced analytical and interpretive skills gathered from detailed charts, pivots, and dashboards.
  • With cross-module analytical capabilities, Analytics Plus helps IT departments gain actionable insights into their entire IT atmosphere, enabling continuous improvement of IT services.

ManageEngine Unifies Endpoint Management and Network Monitoring for MSPs

Retrieved on: 
Tuesday, April 27, 2021
Software, Technology, Security, Business, Articles, Economy, Remote administration software, Remote monitoring and management, Rmm, Zoho Corporation, Managed services, RMM Central, ManageEngine, RMM CENTRAL, MANAGEENGINE

b'ManageEngine , the enterprise IT management division of Zoho Corporation, today announced the launch of RMM Central , a unified remote monitoring and management solution for managed service providers (MSPs).

Key Points: 
  • b'ManageEngine , the enterprise IT management division of Zoho Corporation, today announced the launch of RMM Central , a unified remote monitoring and management solution for managed service providers (MSPs).
  • However, juggling multiple tools to monitor network performance and manage devices is time-consuming.
  • With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central\'s holistic approach ensures that resources and efforts are minimized and return on investment is maximized.\nManageEngine is the enterprise IT management division of Zoho Corporation.
  • For more information, please visit www.manageengine.com ; follow the company blog at blogs.manageengine.com and on LinkedIn at www.linkedin.com/company/manageengine , Facebook at www.facebook.com/ManageEngine and Twitter @ManageEngine .\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210427005334/en/\n'

ManageEngine Joins Select Group of Vendors to Receive New PinkVERIFY™ ITIL® 4 Certification

Retrieved on: 
Wednesday, March 10, 2021
Networks, Internet, Data management, Technology, Software, Information technology management, Information technology, Information management, IT service management, Information, ITIL, ITIL, PinkVERIFY, ServiceDesk Plus, ManageEngine

ServiceDesk Plus is one of only five ITSM solutions in the market to earn PinkVERIFY ITIL 4 certification.

Key Points: 
  • ServiceDesk Plus is one of only five ITSM solutions in the market to earn PinkVERIFY ITIL 4 certification.
  • This certification reaffirms ServiceDesk Plus' compatibility with ITIL 4 and ability to provide customers the tools they need to implement ITIL 4 best practices in their organizations.
  • ServiceDesk Plus Cloud (V2370) is now prominently listed as an ITIL compatible tool on the PinkVERIFY ITIL 4 website.
  • The PinkVERIFY certification process starts with vendors filling out an extensive evaluation criteria checklist provided by Pink Elephant, which includes both general and core module-focused criteria.

Zoho/ManageEngine Recognized as a Leader in Two IDC MarketScape Vendor Assessments for UEM

Retrieved on: 
Monday, March 1, 2021
Security, Professional services, Other Professional Services, Technology, Software, UEM, Unified Endpoint Management, Zoho Corporation, Technology, IDC MarketScape:, Desktop Central, ManageEngine

ManageEngine , the enterprise IT management division of Zoho Corporation, today announced that Zoho/ManageEngine has been recognized as a Leader in the IDC MarketScape: "Worldwide Unified Endpoint Management Software for Apple Devices 2021 Vendor Assessment (Doc #US46965620, January 2021)" and the "IDC MarketScape: Worldwide UEM SMB 2021 Vendor Assessment (Doc #US46965720, January 2021)."

Key Points: 
  • ManageEngine , the enterprise IT management division of Zoho Corporation, today announced that Zoho/ManageEngine has been recognized as a Leader in the IDC MarketScape: "Worldwide Unified Endpoint Management Software for Apple Devices 2021 Vendor Assessment (Doc #US46965620, January 2021)" and the "IDC MarketScape: Worldwide UEM SMB 2021 Vendor Assessment (Doc #US46965720, January 2021)."
  • More than 18 UEM vendors were evaluated by the IDC MarketScape as part of this year's Worldwide Unified Endpoint Management Vendor Assessment.
  • IDC MarketScape's UEM vendor assessment also highlighted Desktop Central's vulnerability management, patching capabilities and extensive automation of PC life cycle management routines.
  • IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market.

ManageEngine Positioned in the 2020 Gartner Magic Quadrant for IT Service Management Tools

Retrieved on: 
Wednesday, October 14, 2020
Technology, Mobile, Wireless, Security, Other Technology, Software, Networks, Internet, Hardware, Data management, Information technology management, IT service management, Services marketing, Magic Quadrant, Articles, ServiceDesk Plus, ManageEngine

ManageEngine , the IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the Gartner Magic Quadrant 2020 for IT Service Management Tools.

Key Points: 
  • ManageEngine , the IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the Gartner Magic Quadrant 2020 for IT Service Management Tools.
  • The recognition is based on ManageEngines flagship IT service management (ITSM) software, ServiceDesk Plus.
  • "ITSM solutions have evolved from catering to process automation to facilitating employee experience," said Rajesh Ganesan, VP of product management at ManageEngine.
  • Released annually, the Gartner Magic Quadrant for IT Service Management Tools profiles vendors in the enterprise ITSM tool market to help I&O leaders align them against their current and future IT roadmaps.

ManageEngine ADSelfService Plus Adds MFA for VPNs to Protect Remote Workforce

Retrieved on: 
Tuesday, September 1, 2020
Data management, Security, Technology, Mobile, Wireless, Software, Networks, Internet, Computer networking, Computer security, Computer network security, Network architecture, Computer access control, Cryptography, Internet privacy, Access control, Virtual private network, Authentication, ADSelfService Plus, ManageEngine

Relying on credentials alone to protect VPN access to vital resources could result in immeasurable losses, said Parthiban Paramasivam, director of product management, ADSelfService Plus.

Key Points: 
  • Relying on credentials alone to protect VPN access to vital resources could result in immeasurable losses, said Parthiban Paramasivam, director of product management, ADSelfService Plus.
  • ADSelfService Plus presents a MFA solution that is both secure and easy to use for employees.
  • ADSelfService Plus supports a wide range of secure and user-friendly authentication factors, including:
    Additionally, ADSelfService Plus seamlessly integrates with Active Directory (AD).
  • MFA for VPNs is available immediately in the latest editions of ADSelfService Plus.

ManageEngine ADSelfService Plus Secures Workstations and Applications with Conditional Access Based on Risk Factors

Retrieved on: 
Tuesday, July 21, 2020
Networks, Security, Data management, Technology, Software, Cryptography, Security, Computer security, Identity management, USB, YubiKey, Authenticator, Access control, Conditional access, Lock, ADSelfService Plus, ManageEngine

"ADSelfService Plus' Conditional Access Policy ensures that every access request is judged based on multiple risk factors without impeding employee productivity."

Key Points: 
  • "ADSelfService Plus' Conditional Access Policy ensures that every access request is judged based on multiple risk factors without impeding employee productivity."
  • ADSelfService Plus' Conditional Access Policy offers a new way of using the already available authenticators including biometrics, YubiKey, and Microsoft Authenticator.
  • Put simply, conditional access policies help admins to block or grant access to sensitive resources based on multiple pre-defined criteria.
  • Essentially, ADSelfService Plus' Conditional Access Policy adds another facet to the user identification process to observe the user access requests and manage access to resources appropriately.