MANAGEENGINE

Independent Consulting Study Reveals Enterprises Can Achieve 352% ROI With ManageEngine ServiceDesk Plus

Retrieved on: 
Monday, November 1, 2021

The study, conducted by Forrester Consulting, demonstrated the benefits and savings businesses gain by implementing ServiceDesk Plus for their IT and enterprise service management operations.

Key Points: 
  • The study, conducted by Forrester Consulting, demonstrated the benefits and savings businesses gain by implementing ServiceDesk Plus for their IT and enterprise service management operations.
  • Based on these interviews, Forrester composed a representative composite organization to analyze the benefits and costs of implementing ServiceDesk Plus.
  • The study concluded that enterprises can achieve an ROI of up to 352% when they migrate to ServiceDesk Plus.
  • Improved end-user productivity: According to the TEI study, there was a significant increase in end-user productivity after using ServiceDesk Plus.

ManageEngine Positioned in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools

Retrieved on: 
Wednesday, September 8, 2021

ManageEngine , the enterprise IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the 2021 Gartner Magic Quadrant for IT Service Management Tools.

Key Points: 
  • ManageEngine , the enterprise IT management division of Zoho Corporation, today announced that it has been named a Niche Player in the 2021 Gartner Magic Quadrant for IT Service Management Tools.
  • ManageEngine, which has been positioned in the Magic Quadrant for the second consecutive year, was included alongside 10 other vendors.
  • ServiceDesk Plus was also featured in the 2021 Gartner Critical Capabilities for IT Service Management Tools.
  • ServiceDesk Plus is the full-stack service management platform from ManageEngine, the enterprise IT management division of Zoho Corporation.

ManageEngine ADSelfService Plus Adds MFA for OWA to Enhance Mailbox Security

Retrieved on: 
Tuesday, August 3, 2021

ADSelfService Plus MFA features can be tailored to meet different requirements of an organization.

Key Points: 
  • ADSelfService Plus MFA features can be tailored to meet different requirements of an organization.
  • Apart from OWA and EAC, ADSelfService Plus also supports MFA for Windows, macOS and Linux machines; VPNs; and cloud applications.
  • MFA for OWA is available immediately in the Professional edition of ADSelfService Plus, which starts at $1,195 annually.
  • ADSelfService Plus also offers a Free edition for up to 50 users with all the features available in the Professional edition, including MFA for OWA.

ManageEngine Simplifies IT Analytics by Adding Augmented Analytical Capabilities to Zia, its AI Assistant

Retrieved on: 
Tuesday, July 27, 2021

New augmented analytical capabilities in Zia, the company's AI assistant, empower Analytics Plus users to make faster decisions and save IT costs, increase revenue and productivity, and improve end-user satisfaction.

Key Points: 
  • New augmented analytical capabilities in Zia, the company's AI assistant, empower Analytics Plus users to make faster decisions and save IT costs, increase revenue and productivity, and improve end-user satisfaction.
  • This process takes time and creates dependency on database experts, who may not be proficient in the IT department's operational tactics.
  • Furthermore, these reports might not provide actionable insights, such as those obtained through advanced analytical and interpretive skills gathered from detailed charts, pivots, and dashboards.
  • With cross-module analytical capabilities, Analytics Plus helps IT departments gain actionable insights into their entire IT atmosphere, enabling continuous improvement of IT services.

ManageEngine Unifies Endpoint Management and Network Monitoring for MSPs

Retrieved on: 
Tuesday, April 27, 2021

b'ManageEngine , the enterprise IT management division of Zoho Corporation, today announced the launch of RMM Central , a unified remote monitoring and management solution for managed service providers (MSPs).

Key Points: 
  • b'ManageEngine , the enterprise IT management division of Zoho Corporation, today announced the launch of RMM Central , a unified remote monitoring and management solution for managed service providers (MSPs).
  • However, juggling multiple tools to monitor network performance and manage devices is time-consuming.
  • With capabilities that simplify the everyday management routines of MSPs, including patch management, remote access and performance monitoring, RMM Central\'s holistic approach ensures that resources and efforts are minimized and return on investment is maximized.\nManageEngine is the enterprise IT management division of Zoho Corporation.
  • For more information, please visit www.manageengine.com ; follow the company blog at blogs.manageengine.com and on LinkedIn at www.linkedin.com/company/manageengine , Facebook at www.facebook.com/ManageEngine and Twitter @ManageEngine .\nView source version on businesswire.com: https://www.businesswire.com/news/home/20210427005334/en/\n'