AirAsia

GE Aviation Confirms its Digital Leadership with Growing Number of Network Operations Contracts

Retrieved on: 
Tuesday, February 19, 2019
Technology, Data management, Software, Transport, Air, Low-cost carriers, Business, AirAsia, Tune Group, General Electric, Airline, Economy of the United States, Aviation

GE Aviation today announces digital Network Operations agreements with customers at the Waypoint event including AirAsia and additional undisclosed airlines.

Key Points: 
  • GE Aviation today announces digital Network Operations agreements with customers at the Waypoint event including AirAsia and additional undisclosed airlines.
  • Network Operations delivers powerful software applications that collect and analyze data streams in real time across multiple systems, said John Mansfield, chief digital officer for GE Aviation.
  • AirAsia signs a five-year contract for Network Operations Insights to provide a single view of disruption impacts on AirAsias entire multi-hub network which carries close to 90 million passengers per year.
  • GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive.

AirAsia Takes off with Ada-Powered Virtual Assistant

Retrieved on: 
Monday, January 28, 2019
Technology, Consumer electronics, Data management, Software, Travel, Vacation, Transportation, Low-cost carriers, Airlines, AirAsia, Tune Group

In only one month, AirAsia used Ada to build the AirAsia Virtual Allstar 24/7 customer self-service that officially launches today in eight languages across the airlines website and app.

Key Points: 
  • In only one month, AirAsia used Ada to build the AirAsia Virtual Allstar 24/7 customer self-service that officially launches today in eight languages across the airlines website and app.
  • The AirAsia Virtual Allstar is part of the airlines competitive strategy to create more efficient and satisfying customer experiences with elevated personalization.
  • AirAsia Deputy Group CEO (Digital, Transformation and Corporate Services) Aireen Omar said, We are always working to enhance our guest experience and we are pleased to work with Ada to introduce the AirAsia Virtual Allstar or simply AVA to our guests.
  • AirAsia, the worlds leading low-cost carrier, services an extensive network of over 130 destinations across Asia Pacific.