Associated tags: LionTree, Empathy, Agility, BlackRock, 6th Street, Privacy, KKR, Online shopping, Retail, Software, Professional Services, Artificial Intelligence
Locations: LONDON, PARIS, UK, EUROPE, UNITED KINGDOM, ENGLAND, NEW ERA, BENCHMARK, NEW YORK, UNITED STATES, NORTH AMERICA, TOKYO, NEW YORK CITY
Software,
Professional Services,
Online Retail,
Internet,
Electronic Commerce,
Apps,
Applications,
Technology,
Artificial Intelligence,
Digital Marketing,
Data Analytics,
Retail,
Marketing,
Communications,
Mastercard,
Bazaarvoice,
CX,
CMO,
CDO,
UX,
Brazing,
City,
Verizon Communications,
E-commerce,
Norwegian Cruise Line,
Rack Room Shoes,
Digital,
SVP,
Science,
Work,
BlackRock,
Analytics,
Management CX Circle NYC , an immersive event dedicated to all things Customer Experience (CX), is back in Manhattan on September 10 for its second-ever edition.
Key Points:
- CX Circle NYC , an immersive event dedicated to all things Customer Experience (CX), is back in Manhattan on September 10 for its second-ever edition.
- The one-day event, for which registration is now open, will be co-presented with Hotjar and Heap, both part of the Contentsquare group.
- Contentsquare’s CX Circle events are designed for digital professionals in Marketing, eCommerce, UX, Design, Product, Analytics, Operations, and more.
- To register and learn more about CX Circle NYC, please visit this page .
Apps,
Applications,
Technology,
Mobile,
Wireless,
Professional Services,
Internet,
Data Analytics,
Retail,
Artificial Intelligence,
Online Retail,
Cloud,
Research,
DXA Contentsquare, a Digital Experience Analytics provider, today announced it has been named a market leader in the 2024 Aragon Research Globe for Digital Experience Analytics.
Key Points:
- Contentsquare, a Digital Experience Analytics provider, today announced it has been named a market leader in the 2024 Aragon Research Globe for Digital Experience Analytics.
- Contentsquare was identified for the robustness of its solution, which offers a wide set of capabilities for web, mobile and product analytics, providing a cross-platform journey for Digital Experience Analytics (DXA).
- Digital Experience Analytics isn’t just about numbers; it’s about ensuring every interaction leaves customers feeling satisfied and valued,” said Lucie Buisson, Chief Product Officer, Contentsquare.
- The report states, “Digital Experience Analytics is fast becoming the de facto way to understand and optimize customer experience, particularly for online journeys.
Software,
Online Retail,
Internet,
Other Retail,
Professional Services,
Data Management,
Technology,
Artificial Intelligence,
Retail,
Data Analytics,
Other Professional Services,
Other Technology,
Intelligence,
Hitachi Data Systems,
Acquisition,
Oracle Contentsquare, a global leader in Digital Experience Analytics, today announced the appointment of Gabriel (Gabe) Benavides as Global Chief Revenue Officer (CRO).
Key Points:
- Contentsquare, a global leader in Digital Experience Analytics, today announced the appointment of Gabriel (Gabe) Benavides as Global Chief Revenue Officer (CRO).
- Reporting to CEO & Founder Jonathan Cherki, Gabe will be responsible for leading Contentsquare’s global revenue-generation strategy and will oversee the company’s continued expansion in North America and globally.
- Gabe is a seasoned sales executive who brings more than 25 years of enterprise revenue, global customer engagement and go-to-market experience to Contentsquare.
- Gabe most recently served as Executive Vice President, Chief Revenue Officer, at Medallia, a leading experience management software platform.
Retrieved on:
Wednesday, February 14, 2024
Apps,
Applications,
Technology,
Marketing,
Advertising,
Communications,
Internet,
Digital Marketing,
Retail,
Artificial Intelligence,
Online Retail,
Shift,
Rage,
Overalls,
Growth,
Digital,
Friction,
Intelligence,
Online shopping In fact, 55% of all sites saw lower traffic, 58% saw session consumption fall, and conversion decreased by 5.5% according to the report.
Key Points:
- In fact, 55% of all sites saw lower traffic, 58% saw session consumption fall, and conversion decreased by 5.5% according to the report.
- While overall traffic is down, paid social is one of the few channels that saw traffic growth in 2023.
- However, social traffic struggles to convert compared to paid search, which still drives 4x the conversion rate of paid social.
- This edition of the Digital Experience Benchmark analyzed more than 43 billion sessions and 200 billion page views across 3,590 websites.
Retrieved on:
Thursday, October 26, 2023
Technology,
Retail,
Online Retail,
Internet,
Civil engineering,
Microsoft 365,
Microsoft,
INSEAD,
MBA,
Economics,
National Partnership Office,
Ecosystem,
École nationale des travaux publics de l'État,
ESTP,
Business,
Management Contentsquare, a global leader in Digital Experience Analytics, today announced the appointment of Jean-Christophe Pitié as Chief Marketing & Partnerships Officer.
Key Points:
- Contentsquare, a global leader in Digital Experience Analytics, today announced the appointment of Jean-Christophe Pitié as Chief Marketing & Partnerships Officer.
- In this dual role, Jean-Christophe will lead the company’s global marketing organization and oversee strategic partnerships.
- Starting as of today, Jean-Christophe will lead Contentsquare’s global marketing initiatives, focusing on strengthening the brand and driving customer demand in markets around the world.
- More recently, he served as Chief Operating Officer for Microsoft France, where he was responsible for executing Microsoft’s go to market and strategy within the French market.
Retrieved on:
Thursday, September 28, 2023
Professional Services,
Online Retail,
Retail,
Technology,
Data Analytics,
Internet,
Goldman Sachs,
CX,
SMB,
Organization,
NPS,
Trust,
Acquisition,
Love,
DTCP,
Menlo Ventures,
TAM,
Sales,
Security (finance),
Heap,
Gartner,
Silicon Contentsquare, a global leader in digital experience analytics, announced today it has signed a definitive agreement to acquire leading product analytics platform Heap.
Key Points:
- Contentsquare, a global leader in digital experience analytics, announced today it has signed a definitive agreement to acquire leading product analytics platform Heap.
- Founded in Silicon Valley in 2013, Heap has fast become one of the top Product Analytics platforms, with customers across all industries and market segments — from SMB to enterprise.
- Today, more than 1,200+ companies use Heap’s cross-device and cross-channel analytics to visualize customer engagement over time and improve adoption and retention.
- In 2021, Contentsquare acquired SMB analytics provider Hotjar, extending its offering to serve the market from SMB to Enterprise.
Professional Services,
Digital Marketing,
Communications,
Data Analytics,
Technology,
Artificial Intelligence,
Digital Cash Management,
Digital Assets,
Cloud,
Partnership,
The X Factor Digital Experience,
History,
Creativity,
Centaur,
Saas,
NPS,
Oracle Advertising and Customer Experience (CX),
Growth,
Salesforce,
AI,
Retail,
Video game Contentsquare, a leading Digital Experience Analytics provider, announced that it was named to the Forbes Cloud 100 , the definitive ranking of the top 100 private cloud companies in the world, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures .
Key Points:
- Contentsquare, a leading Digital Experience Analytics provider, announced that it was named to the Forbes Cloud 100 , the definitive ranking of the top 100 private cloud companies in the world, published by Forbes in partnership with Bessemer Venture Partners and Salesforce Ventures .
- This is Forbes’ 8th annual Cloud 100 list, with rankings determined by a judging panel made up of leading public cloud company CEOs.
- “This year’s Cloud 100 list is one of the most dynamic in history.
- While the industry faced macro headwinds, the 2023 Cloud 100 winners displayed the innovation and resilience of the cloud economy and the combination of growth and efficiency that prove the power of the cloud business model.
Retrieved on:
Wednesday, August 2, 2023
User experience design,
Travel,
Benchmark,
Microsoft,
E-commerce,
Final good,
Work,
Software,
Growth,
City,
AI,
ROI,
Monetate,
Management,
Online shopping,
Marketing NEW YORK, Aug. 2, 2023 /PRNewswire-PRWeb/ -- Contentsquare, a global leader in digital experience analytics, announced today that CX Circle, an immersive customer experience event, will be coming to the US for the first time ever on September 28. With a growing following around the world, the stateside edition of CX Circle will take place in New York and online, and bring together a world-class lineup of digital leaders and customer experience experts from a variety of industries.
Key Points:
- Earlier this year, Contentsquare launched its latest innovations at CX Circle London, including CS Apps, Benchmarks and CS Retail Media.
- Contentsquare's CX Circle events are designed for digital professionals in Marketing, eCommerce, Product, Analytics and Operations.
- After landing in Melbourne, Tokyo, and London earlier this year, the digital experience analytics platform will continue its CX Circle World Tour after New York, with events planned in Paris among other top cities.
- To register and learn more about CX Circle, please visit this page .
Data Analytics,
Professional Services,
Technology,
Artificial Intelligence,
Software,
Cloud,
Organization,
Channel,
Partnership,
Intelligence,
Leg,
Research,
Multimedia,
Retail,
Online shopping UserTesting , a leader in experience research and insights , today announced a joint integration with Contentsquare , a global leader in digital experience analytics.
Key Points:
- UserTesting , a leader in experience research and insights , today announced a joint integration with Contentsquare , a global leader in digital experience analytics.
- This partnership empowers organizations to unlock more customer experience insights across digital properties, enabling them to more effectively transform and customize digital experiences for their target audiences.
- The joint integration enables organizations to more effectively validate assumptions and test hypotheses of digital customer interactions, allowing them to better deliver on customer needs throughout the digital journey.
- With the UserTesting and Contentsquare integration, organizations can:
Identify customer preferences within Contentsquare and launch a UserTesting test to gauge the performance of digital experience options, uncovering deeper insights on overall customer engagement
“The combination of Contentsquare digital analytics and UserTesting insights equips brands with the intelligence they need to deliver the best possible customer journey from start to finish,” said Chris Formosa, Head of Global Technology Partnerships & Cloud Alliances at Contentsquare.
Microsoft,
Partnership,
International,
Benchmark,
Ernst & Young Entrepreneur of the Year Award,
Cloud computing,
Artificial intelligence,
Growth,
Digital,
Azure,
Ecosystem,
AI,
ISV,
Video game NEW YORK, July 6, 2023 /PRNewswire-PRWeb/ -- Contentsquare, a global leader in digital experience analytics, is proud to announce that it has been awarded Microsoft Partner of the Year in the category of French ISV - Independent Software Vendor. The award was presented to Contentsquare at the Microsoft Partner of the Year Awards on July 4 at the Microsoft France campus, in Paris.
Key Points:
- NEW YORK, July 6, 2023 /PRNewswire-PRWeb/ -- Contentsquare, a global leader in digital experience analytics, is proud to announce that it has been awarded Microsoft Partner of the Year in the category of French ISV - Independent Software Vendor.
- The award was presented to Contentsquare at the Microsoft Partner of the Year Awards on July 4 at the Microsoft France campus, in Paris.
- "Being recognized by Microsoft as their French ISV Partner of the Year is a testament to our global, long standing partnership, joint investment, and the trust we have built over the years.
- Since 2021, Contentsquare has partnered with Microsoft Azure's powerful cloud computing platform to accelerate its growth, drive peak performance and underpin successful innovation.
