Woman,
Risk,
National Grid,
Deep learning,
Health,
Allstate,
Organization,
The Electric Company,
Conversation,
International Women's Day,
Insurance NEW YORK and LONDON , March 8, 2024 /PRNewswire/ -- In honor of International Women's Day, PolyAI is proud to announce its inaugural "25 Women in CX to Watch" list. This prestigious recognition program celebrates the remarkable achievements of self-identified women leaders who are redefining the customer experience (CX) landscape.
Key Points:
- NEW YORK and LONDON , March 8, 2024 /PRNewswire/ -- In honor of International Women's Day, PolyAI is proud to announce its inaugural " 25 Women in CX to Watch " list.
- This prestigious recognition program celebrates the remarkable achievements of self-identified women leaders who are redefining the customer experience (CX) landscape.
- These women are not just keeping pace with the ever-evolving CX landscape; they are actively shaping its future.
- By recognizing these exceptional women, PolyAI hopes to inspire future generations of women leaders to make their mark on the ever-evolving world of customer experience.
Retrieved on:
Wednesday, January 17, 2024
This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.
Key Points:
- This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.
- This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape.
- "In an era of ever-evolving expectations, these CX champions have not just raised the bar – they've redefined it," says Nikola Mrkšić, co-founder and CEO at PolyAI .
- Their achievements inspire peers within and outside their industries to reimagine the possibilities of customer experience."
Retrieved on:
Wednesday, January 17, 2024
This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.
Key Points:
- This prestigious list recognizes 100 trailblazing individuals who have transformed the customer experience landscape with their unwavering dedication to innovation and empowerment, while keeping a customer-centric focus.
- "In an era of ever-evolving expectations, these CX champions have not just raised the bar – they've redefined it," says Nikola Mrkšić, co-founder and CEO at PolyAI .
- Their achievements inspire peers within and outside their industries to reimagine the possibilities of customer experience."
- Visit the CX 100 website to explore the full list of honorees, and join us in celebrating these exemplary leaders who are proving that the future of customer experience is bright and progressive.
Retrieved on:
Friday, December 15, 2023
NEW YORK and LONDON, Dec. 15, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI) and customer-led voice assistants, announced the launch of its second annual CX 100 Awards. As with its inaugural roster, the program aims to recognize and celebrate 100 individuals who have made a significant impact in the field of customer experience and/or contact center management.
Key Points:
- As with its inaugural roster, the program aims to recognize and celebrate 100 individuals who have made a significant impact in the field of customer experience and/or contact center management.
- Last year's CX 100 winners set a high standard for industry leadership by being bold and innovative while customer expectations continued to rise.
- PolyAI invites nominations for individuals from companies and organizations worldwide who have achieved outstanding results through their customer-led initiatives.
- The CX 100 list will be announced in early 2024, highlighting the top leaders who have made a transformational impact on customer experience and contact center management.
Retrieved on:
Friday, December 15, 2023
NEW YORK and LONDON, Dec. 15, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI) and customer-led voice assistants, announced the launch of its second annual CX 100 Awards. As with its inaugural roster, the program aims to recognize and celebrate 100 individuals who have made a significant impact in the field of customer experience and/or contact center management.
Key Points:
- As with its inaugural roster, the program aims to recognize and celebrate 100 individuals who have made a significant impact in the field of customer experience and/or contact center management.
- PolyAI invites nominations for individuals from companies and organizations worldwide who have achieved outstanding results through their customer-led initiatives.
- The CX 100 list will be announced in early 2024, highlighting the top leaders who have made a transformational impact on customer experience and contact center management.
- For more information about the CX 100 Nominations for 2024 and to submit nominations, please visit https://poly.ai/cx-100-2024-nominations/ .
Retrieved on:
Tuesday, November 7, 2023
NEW YORK and LONDON, Nov. 7, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI), is poised to kick off its inaugural PolyAI VOX 2023 virtual summit on November 16th, exploring how the world's most innovative companies are leveraging the latest breakthroughs in AI to drive engaging customer service interactions at scale.
Key Points:
- Eighty percent of consumers expect bots and AI to improve their customer experience, leaving enterprises with questions to answer: How can customer-centric companies continue to offer competitive CX at scale?
- What's the buzz with generative AI, and how can it work for your business?
- PolyAI VOX 2023 brings builders and practitioners to the virtual stage to answer these crucial questions.
- External speakers include:
To learn more about PolyAI VOX 2023 or register to attend, visit https://poly.ai/vox2023/ .
Retrieved on:
Tuesday, November 7, 2023
NEW YORK and LONDON, Nov. 7, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI), is poised to kick off its inaugural PolyAI VOX 2023 virtual summit on November 16th, exploring how the world's most innovative companies are leveraging the latest breakthroughs in AI to drive engaging customer service interactions at scale.
Key Points:
- Eighty percent of consumers expect bots and AI to improve their customer experience, leaving enterprises with questions to answer: How can customer-centric companies continue to offer competitive CX at scale?
- What's the buzz with generative AI, and how can it work for your business?
- PolyAI VOX 2023 brings builders and practitioners to the virtual stage to answer these crucial questions.
- External speakers include:
To learn more about PolyAI VOX 2023 or register to attend, visit https://poly.ai/vox2023/ .
Retrieved on:
Thursday, October 19, 2023
The new look , which includes a refreshed logo and visual identity, reflects the London-based company's mission to empower companies around the globe to deliver high quality experiences on customers' preferred channel - the phone.
Key Points:
- The new look , which includes a refreshed logo and visual identity, reflects the London-based company's mission to empower companies around the globe to deliver high quality experiences on customers' preferred channel - the phone.
- The design calls to the company's dedication to voice, while the stylized aesthetic and future-minded palette reflects its commitment to innovation and creativity.
- The company's re-imagining of its public brand comes at a time when enterprise voice assistants are becoming increasingly popular.
- This rebrand aims to further solidify its position as a leading provider of customer-led voice assistants in the enterprise.
Retrieved on:
Thursday, October 19, 2023
The new look is clean, simple and satisfying, just like the experience of speaking to our voice assistant.
Key Points:
- The new look is clean, simple and satisfying, just like the experience of speaking to our voice assistant.
- The design calls to the company's dedication to voice, while the stylized aesthetic and future-minded palette reflects its commitment to innovation and creativity.
- The company's re-imagining of its public brand comes at a time when enterprise voice assistants are becoming increasingly popular.
- This rebrand aims to further solidify its position as a leading provider of customer-led voice assistants in the enterprise.
Retrieved on:
Tuesday, September 5, 2023
Cloud,
Human voice,
Language,
Generative,
Synthetic media,
Organization,
AI,
Genesys,
Linguistics,
Partnership,
Customer service LONDON and NEW YORK, Sept. 5, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI), today announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.
Key Points:
- LONDON and NEW YORK, Sept. 5, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI), today announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry™, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.
- PolyAI makes it easy for Genesys customers to launch voice assistants built on the latest Generative AI and Large Language Model technologies to accelerate their digital transformation.
- "We're excited to be bringing PolyAI to The AppFoundry, unlocking access for Genesys clients to our customer-led voice assistants which are engineered and deployed in as little as 6 weeks," said Michael Chen, Head of Partnerships at PolyAI.
- PolyAI's Customer-Led Voice Assistant is now available with Genesys Cloud CX™, an all-in-one composable solution that helps organizations offer frictionless and connected customer and employee experiences.
