Associated tags: Fintech, Ibex, BPO, CX
Locations: JAMAICA, UNITED STATES, FLORIDA, MIAMI, GEORGIA, MASSACHUSETTS, GREENWALD, HYATT, US, HAMILTON, BM, QA
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Pharmaceutical industry WASHINGTON, May 09, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2024.
Key Points:
- WASHINGTON, May 09, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”), a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions, today announced financial results for its third fiscal quarter ended March 31, 2024.
- “Our third quarter fiscal 2024 results were one of the strongest in our history, with record levels of adjusted EBITDA margin and adjusted EPS,” commented Bob Dechant, CEO of ibex.
- “For the quarter, our adjusted EBITDA was $19.2 million, resulting in record 15.1% adjusted EBITDA margin and $0.70 adjusted EPS.
- IBEX Limited will host a conference call and live webcast to discuss its third quarter of fiscal year 2024 financial results at 4:30 p.m. Eastern Time today, May 9, 2024.
WASHINGTON, April 25, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report third quarter 2024 financial results after the market close on Thursday, May 9, 2024.
Key Points:
- WASHINGTON, April 25, 2024 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report third quarter 2024 financial results after the market close on Thursday, May 9, 2024.
- Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m.
- ET.
Education,
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Workplace,
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Human,
Culture,
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Disability WASHINGTON, April 23, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been recognized as one of the “Best Employers for Diversity 2024” by Forbes.
Key Points:
- WASHINGTON, April 23, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been recognized as one of the “Best Employers for Diversity 2024” by Forbes.
- “We believe that diversity creates dynamic opportunities for personal and professional growth,” said Bob Dechant, CEO of ibex.
- Survey participants were also given the chance to evaluate other employers in their respective industries with regard to diversity.
- Additionally, extensive research was carried out to gauge how companies fared across a range of diversity-related best practices.
CX,
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Management WASHINGTON, April 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information Officer, will retire June 30, 2024.
Key Points:
- WASHINGTON, April 22, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Jim Ferrato, Chief Information Officer, will retire June 30, 2024.
- Ferrato has served as CIO of ibex since 2015.
- Ferrato also led the development of ibex’s groundbreaking Generative AI-powered Wave iX customer experience solutions suite, which delivers advanced, hyper-personalized, and intelligent customer and brand interactions that drive revenue.
- Ferrato's career spanned more than 35 years in the information technology space, with senior leadership roles at ACCENT Marketing, Protocol Global Solutions, Aspect Communications, and Stream International.
Law,
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Organization WASHINGTON, April 16, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Christy O’Connor has been named among the Top 50 Chief Legal Officers of 2024 by Women We Admire.
Key Points:
- WASHINGTON, April 16, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Christy O’Connor has been named among the Top 50 Chief Legal Officers of 2024 by Women We Admire.
- “Christy’s inclusion on the list of Top 50 Chief Legal Officers underscores her exceptional leadership and unwavering commitment to excellence,” said Bob Dechant, CEO of ibex.
- Women We Admire’s list of Top 50 Chief Legal Officers honors leaders that serve some of the world’s most well-known companies and organizations.
- Prior to ibex, she was Chief Legal Officer at Alorica, a provider of customer management outsourcing solutions.
Retrieved on:
Wednesday, April 10, 2024
WASHINGTON, April 10, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been named a winner in the 2024 Excellence in Customer Service Awards for Technology of the Year, presented by the Business Intelligence Group.
Key Points:
- WASHINGTON, April 10, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been named a winner in the 2024 Excellence in Customer Service Awards for Technology of the Year, presented by the Business Intelligence Group.
- “We are honored to be named Technology of the Year for our AI-powered Wave iX solution suite in the 2024 Excellence in Customer Service Awards,” said ibex CEO Bob Dechant.
- “Generative AI is changing the CX landscape, and ibex is leading the way with innovative AI-powered solutions that elevate customer experience, drive performance excellence, and reduce the overall cost-to-serve for top brands around the world.
- "In today's dynamic environment, customer service teams and suppliers have had to adapt significantly," said Maria Jimenez, Chief Nominations Officer at the Business Intelligence Group.
WASHINGTON, April 04, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of the 2024 Caitlin Robb Foundation Golf Tournament happening on Friday, April 5, at the Papago Golf Club in Phoenix.
Key Points:
- WASHINGTON, April 04, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of the 2024 Caitlin Robb Foundation Golf Tournament happening on Friday, April 5, at the Papago Golf Club in Phoenix.
- “We are proud to continue to support the Caitlin Robb Foundation and the ground-breaking pediatric cancer research it funds,” said ibex CEO Bob Dechant.
- “Honoring the life of Caitlin Robb through this tournament is a special way to help bring awareness to cancer research and help us find a cure.”
The Caitlin Robb Foundation was founded in 1995 by the Robb Family and caring friends, named in memory of a two-year-old Tempe, Arizona toddler who lost a courageous battle earlier that year against neuroblastoma, the most common extracranial solid-tumor pediatric cancer.
- “We appreciate the dedication of ibex as an Event Sponsor of the Caitlin Robb Foundation’s annual golf tournament for the eighth year in a row,” added Jack Jones, ibex Board Member and founder of the Caitlin Robb Foundation Delaware Valley Chapter.
Organization,
BPO,
LIU Post,
Aspect,
Business development,
CX,
MBA,
Dowling College,
Region,
FINRA,
Genesys WASHINGTON, March 26, 2024 (GLOBE NEWSWIRE) -- ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development.
Key Points:
- WASHINGTON, March 26, 2024 (GLOBE NEWSWIRE) -- ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Amanda Gunter has been named Vice President of Business Development.
- In her role, Gunter will be responsible for growing new business for ibex and report to John Thompson, Head of Sales at ibex.
- Amanda’s success in building relationships coupled with her outstanding leadership skills will help us continue to drive ibex’s growth across all verticals.”
Before joining ibex, Gunter was at Cyara, where she served as the Regional Vice President of Sales.
- Gunter holds an MBA from Dowling College and a bachelor’s degree in business management from CW Post College of Long Island University.
Retrieved on:
Wednesday, March 20, 2024
WASHINGTON, March 20, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it was named a winner of the Artificial Intelligence Excellence Award by the Business Intelligence Group.
Key Points:
- WASHINGTON, March 20, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it was named a winner of the Artificial Intelligence Excellence Award by the Business Intelligence Group.
- The Artificial Intelligence Excellence Awards recognize those organizations, products and people who bring Artificial Intelligence (AI) to life and apply it to solve real problems.
- “We are extremely proud to receive the 2024 Artificial Intelligence Excellence Award for our Wave iX platform, which empowers our agents to deliver the best customer experience for top brands around the world,” said ibex CEO Bob Dechant.
- “We are truly honored to recognize ibex with this prestigious award,” stated Maria Jimenez, Chief Nominations Officer for the Business Intelligence Group.
WASHINGTON, March 14, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC , a global, integrated media company, has named ibex’s AI-powered Wave iX solution suite a winner of the 2024 CUSTOMER Product of the Year Award .
Key Points:
- WASHINGTON, March 14, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC , a global, integrated media company, has named ibex’s AI-powered Wave iX solution suite a winner of the 2024 CUSTOMER Product of the Year Award .
- The 2024 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time.
- “We’re proud to receive the CUSTOMER Product of the Year Award for a third consecutive year and more specifically for our latest customer experience (CX) innovation, Wave iX, to receive this honor,” said Jim Ferrato, Chief Information Officer at ibex.
- “On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor ibex with a 2024 Product of the Year Award,” said Rich Tehrani , CEO, TMC.
