Ibex | Jotup

ibex’s Christy O’Connor Named Among Top 50 Chief Legal Officers

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Tuesday, April 16, 2024

Law, University, International law, Mentorship, Woman, General counsel, Ibex, University School, Human, BPO, SourceHOV, Admire, Kansas, Organization

WASHINGTON, April 16, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Christy O’Connor has been named among the Top 50 Chief Legal Officers of 2024 by Women We Admire.

Key Points:

WASHINGTON, April 16, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Christy O’Connor has been named among the Top 50 Chief Legal Officers of 2024 by Women We Admire.
“Christy’s inclusion on the list of Top 50 Chief Legal Officers underscores her exceptional leadership and unwavering commitment to excellence,” said Bob Dechant, CEO of ibex.
Women We Admire’s list of Top 50 Chief Legal Officers honors leaders that serve some of the world’s most well-known companies and organizations.
Prior to ibex, she was Chief Legal Officer at Alorica, a provider of customer management outsourcing solutions.

ibex Wins 2024 Excellence in Customer Service Award

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Wednesday, April 10, 2024

BPO, Ibex, CX, Customer service

WASHINGTON, April 10, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been named a winner in the 2024 Excellence in Customer Service Awards for Technology of the Year, presented by the Business Intelligence Group.

Key Points:

WASHINGTON, April 10, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been named a winner in the 2024 Excellence in Customer Service Awards for Technology of the Year, presented by the Business Intelligence Group.
“We are honored to be named Technology of the Year for our AI-powered Wave iX solution suite in the 2024 Excellence in Customer Service Awards,” said ibex CEO Bob Dechant.
“Generative AI is changing the CX landscape, and ibex is leading the way with innovative AI-powered solutions that elevate customer experience, drive performance excellence, and reduce the overall cost-to-serve for top brands around the world.
"In today's dynamic environment, customer service teams and suppliers have had to adapt significantly," said Maria Jimenez, Chief Nominations Officer at the Business Intelligence Group.

Ibex Medical Analytics Wins Edison Bronze Award for AI-Powered Breast Cancer Diagnostics Solution

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Friday, April 19, 2024

BOSTON, April 19, 2024 /PRNewswire/ -- Ibex Medical Analytics (Ibex), the leader in AI-powered cancer diagnostics, today announced that Galen™ Breast HER2 has been named a bronze winner of the 2024 Edison Awards in the Diagnostic Technologies category. The awards, named after inventor Thomas Alva Edison, honor companies and innovations that are shaping the future, creating a positive impact in the world and improving lives.

Key Points:

BOSTON, April 19, 2024 /PRNewswire/ -- Ibex Medical Analytics (Ibex), the leader in AI-powered cancer diagnostics, today announced that Galen™ Breast HER2 has been named a bronze winner of the 2024 Edison Awards in the Diagnostic Technologies category.
Breast cancer impacts one in eight American women and as such, accurate and timely diagnosis is key to guiding treatment decisions and improving survival rates.
Ibex's Galen Breast HER2 is an AI-powered scoring solution that helps pathologists assess HER2 expression in tumors to support identification of breast cancer patients eligible for targeted therapies.
The award highlights our innovative approach in developing AI-powered tools such as Galen Breast HER2 that set the new standard in breast cancer diagnosis."

ibex Sponsors 2024 Caitlin Robb Foundation Golf Tournament

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Thursday, April 4, 2024

Organization, BPO, Memory, Neuroblastoma, Ibex, Research, Delaware Valley, Life

WASHINGTON, April 04, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of the 2024 Caitlin Robb Foundation Golf Tournament happening on Friday, April 5, at the Papago Golf Club in Phoenix.

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WASHINGTON, April 04, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of the 2024 Caitlin Robb Foundation Golf Tournament happening on Friday, April 5, at the Papago Golf Club in Phoenix.
“We are proud to continue to support the Caitlin Robb Foundation and the ground-breaking pediatric cancer research it funds,” said ibex CEO Bob Dechant.
“Honoring the life of Caitlin Robb through this tournament is a special way to help bring awareness to cancer research and help us find a cure.”
The Caitlin Robb Foundation was founded in 1995 by the Robb Family and caring friends, named in memory of a two-year-old Tempe, Arizona toddler who lost a courageous battle earlier that year against neuroblastoma, the most common extracranial solid-tumor pediatric cancer.
“We appreciate the dedication of ibex as an Event Sponsor of the Caitlin Robb Foundation’s annual golf tournament for the eighth year in a row,” added Jack Jones, ibex Board Member and founder of the Caitlin Robb Foundation Delaware Valley Chapter.

ibex Wins 2024 Artificial Intelligence Excellence Award

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Wednesday, March 20, 2024

Organization, BPO, Wave, EX, Ibex, CX, Life, Artificial intelligence, Sales

WASHINGTON, March 20, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it was named a winner of the Artificial Intelligence Excellence Award by the Business Intelligence Group.

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WASHINGTON, March 20, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it was named a winner of the Artificial Intelligence Excellence Award by the Business Intelligence Group.
The Artificial Intelligence Excellence Awards recognize those organizations, products and people who bring Artificial Intelligence (AI) to life and apply it to solve real problems.
“We are extremely proud to receive the 2024 Artificial Intelligence Excellence Award for our Wave iX platform, which empowers our agents to deliver the best customer experience for top brands around the world,” said ibex CEO Bob Dechant.
“We are truly honored to recognize ibex with this prestigious award,” stated Maria Jimenez, Chief Nominations Officer for the Business Intelligence Group.

ibex Wins Gold Award As Top BPO Services Exporter in Pakistan

Retrieved on:

Wednesday, February 21, 2024

Economic development, BPO, Growth, Gold, Automation, Ibex, Telecom, CX, Software, Film industry

WASHINGTON, Feb. 21, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has received a Gold award in the category of Top Exporter in the BPO services sector by the Pakistan Software Export Board (PSEB) .

Key Points:

WASHINGTON, Feb. 21, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has received a Gold award in the category of Top Exporter in the BPO services sector by the Pakistan Software Export Board (PSEB) .
ibex was also recognized for being one of the Largest Exporters for IT/IT-enabled services in Pakistan.
“ibex Pakistan is proud to lead the way in BPO and IT export growth, the creation of thousands of employment opportunities for our youth and hence economic development in the country.
ibex Pakistan employs more than 6,000 professionals across its nine locations in Karachi, Lahore and Islamabad.

Ibex and PathPresenter Launch Partnership to Accelerate Adoption of AI-powered Digital Pathology

Retrieved on:

Wednesday, March 6, 2024

BOSTON and MONTVILLE, N.J., March 6, 2024 /PRNewswire/ -- Ibex Medical Analytics (Ibex), the leader in AI-powered cancer diagnostics, and PathPresenter, the global image sharing platform for pathology, today announced a partnership to advance the adoption of AI-powered digital pathology. The two companies will work together to support joint customers via an AI-powered digital pathology solution for laboratories, hospitals and health systems worldwide.

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BOSTON and MONTVILLE, N.J., March 6, 2024 /PRNewswire/ -- Ibex Medical Analytics (Ibex), the leader in AI-powered cancer diagnostics, and PathPresenter , the global image sharing platform for pathology, today announced a partnership to advance the adoption of AI-powered digital pathology.
The two companies will work together to support joint customers via an AI-powered digital pathology solution for laboratories, hospitals and health systems worldwide.
"The digital pathology and AI transformation that Ibex and PathPresenter are championing is modernizing the industry and providing pathologists with AI tools to improve diagnostic accuracy, lab efficiencies and patient outcomes," said Joseph Mossel, CEO and Co-Founder of Ibex Medical Analytics.
"We are committed to working with the best partners to advance digital pathology adoption and education, and Ibex is a clear leader in AI-powered diagnostics," said Dr. Rajendra Singh, founder of PathPresenter.

ibex Launches Wave iX: The Next Evolution in AI-Powered Digital-First Customer Experience

Retrieved on:

Tuesday, January 30, 2024

CX, EX, BPO, Human, AI, Digital transformation, Digital, Business intelligence, SVP, CIO, Ibex, Organization, Sales

WASHINGTON, Jan. 30, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today introduced Wave iX, the definitive AI-driven digital-first customer experience (CX) and employee experience (EX) solution suite.

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WASHINGTON, Jan. 30, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today introduced Wave iX, the definitive AI-driven digital-first customer experience (CX) and employee experience (EX) solution suite.
Supported by automation tools for self-service, Wave iX enables CX organizations to become more productive, cost-effective, and customer centric.
“Our mission at ibex is clear: to elevate customer experiences, drive performance excellence, and reduce the overall cost to serve,” said Bob Dechant, CEO of ibex.
Wave iX is more than just an AI-powered platform—it’s a commitment to redefining customer experiences and setting new industry standards.

ibex Names Eric Guarro Senior Vice President of Digital Transformation

Retrieved on:

Tuesday, January 16, 2024

Senior, Artificial intelligence, Digital transformation, Frontier Communications, CX, Harvard Business School, Ibex, Frontier, BPO, Management

WASHINGTON, Jan. 16, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Eric Guarro has been named Senior Vice President of Digital Transformation.

Key Points:

WASHINGTON, Jan. 16, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Eric Guarro has been named Senior Vice President of Digital Transformation.
In his newly appointed role, Guarro will spearhead the strategy and execution of ibex's digital transformation offering, aimed at reshaping customer and brand interactions through the seamless integration of cutting-edge contact center services and AI-enabled technologies.
Before joining ibex, he was Group Vice President, Operations at Frontier Communications, where he oversaw customer operations, video development, and advanced network teams.
Over his 15-year tenure at Frontier, Guarro held various senior operations roles, including Vice President of Operations, where he directed day-to-day operations and led approximately 4,000 sales, service, and technical support personnel.

ibex Welcomes Jason Lockbaum as Senior Vice President, Healthcare Sales

Retrieved on:

Wednesday, December 20, 2023

Sitel, Digital, Ibex, Growth, Patient, BPO, Health, CX, Senior, Health insurance

WASHINGTON, Dec. 20, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that healthcare sales veteran Jason Lockbaum has joined ibex as Senior Vice President, Healthcare Sales.

Key Points:

WASHINGTON, Dec. 20, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that healthcare sales veteran Jason Lockbaum has joined ibex as Senior Vice President, Healthcare Sales.
“We are excited to welcome Jason to ibex and look forward to driving strong growth in our healthcare vertical,” said Mike Hallowell, Global Head of Sales, ibex.
“Jason is a terrific sales leader with vast expertise in the healthcare space.
His vision and passion for helping healthcare companies elevate patient, member and provider satisfaction and engagement through innovative CX solutions is a perfect fit with ibex.