Network-centric organization

New B2B Marketing Survey Reveals Insights for Improving Technology Business Performance

Retrieved on: 
Friday, October 6, 2023
Organization, Communication, Marketing, Network-centric organization, Alloy, Sales, Growth

ATLANTA, Oct. 6, 2023 /PRNewswire-PRWeb/ -- Today, Alloy, the leading Precision Storytelling & Experiences Agency for Imaginative Tech Brands, unveiled its annual tech industry marketing data report, entitled Marketing: An Organization's Insight Hub. The firm's industry-leading original research indicates that tech companies rely on marketing data to guide funnel optimization and user experience. As a result, almost half of tech brands in the study have been able to improve internal processes and outcomes thanks to marketing insights.

Key Points: 
  • As a result, almost half of tech brands in the study have been able to improve internal processes and outcomes thanks to marketing insights.
  • "We surveyed over 100 global B2B tech professionals with revenue responsibility, and the sum of their insights was clear.
  • Among its findings, the data reports that 62% of the survey respondents said they and/or their companies have made business decisions based on insights derived from marketing performance in the past year.
  • To see how and why marketing data and insights should be used to drive business performance, download the full report at http://www.alloycrew.com/resources/marketing-data-insights .

MPS Interactive Systems, Microsoft, and AON PLC Lead the Gamification Market with Impressive Growth, Projecting $46.44 Billion by 2027

Retrieved on: 
Thursday, August 10, 2023
Benchmark, Learning, Education, AON, Agriculture, COVID-19, Research, Element, MPS, Government, Microsoft, Acquisition, Network-centric organization, Growth, Environment, Create, Video game, Ambition

The global gamification market experienced impressive growth, reaching $18.63 billion in 2023 from $14.87 billion in 2022, showcasing a remarkable compound annual growth rate (CAGR) of 25.3%.

Key Points: 
  • The global gamification market experienced impressive growth, reaching $18.63 billion in 2023 from $14.87 billion in 2022, showcasing a remarkable compound annual growth rate (CAGR) of 25.3%.
  • The market is expected to continue its upward trajectory, projecting a value of $46.44 billion by 2027, with a CAGR of 25.6%.
  • Major players in the gamification market covered in the report include MPS Interactive Systems Limited, Microsoft Corporation, AON PLC, Axonify Inc., IActionable Inc., Bunchball Inc., Ambition, G-Cube, Verint, Hoopla, Centrical, Mambo Solutions, Influitive, Khoros, Scrimmage, and Badgeville.
  • The market value includes revenues earned by entities providing structural gamification and content gamification.

Centrical Unveils Employee Performance Experience at Customer Contact Week Las Vegas 2023

Retrieved on: 
Tuesday, June 20, 2023
Software as a service, PXM, Voe, Workplace, Synthetic media, Remarkable (tablet), Intelligence, Organization, TEL, CCW, Atari Flashback series, Caesars Forum, Knowledge, PS5, Experience, Management, Network-centric organization

Centrical, a category-leading, global software as a service company, releases Employee Performance Experience at Customer Contact Week in Las Vegas.

Key Points: 
  • Centrical, a category-leading, global software as a service company, releases Employee Performance Experience at Customer Contact Week in Las Vegas.
  • Great customer experiences are driven by great employee experiences, which is where performance experience comes in.
  • The Performance Experience methodology is a groundbreaking approach to improving operational performance and customer experience by personally guiding frontline employees across every stage of the employee lifecycle.
  • Centrical will be exhibiting at Customer Contact Week (CCW) Las Vegas , the world's largest customer contact event from June 19-22 at Caesars Forum, Las Vegas.

Centrical Unveils Employee Performance Experience at Customer Contact Week Las Vegas 2023

Retrieved on: 
Tuesday, June 20, 2023
Software as a service, PXM, Voe, Workplace, Synthetic media, Remarkable (tablet), Intelligence, Organization, TEL, CCW, Atari Flashback series, Caesars Forum, Knowledge, PS5, Experience, Management, Phosphorus, Network-centric organization

Centrical, a category-leading, global software as a service company, releases Employee Performance Experience at Customer Contact Week in Las Vegas.

Key Points: 
  • Centrical, a category-leading, global software as a service company, releases Employee Performance Experience at Customer Contact Week in Las Vegas.
  • Great customer experiences are driven by great employee experiences, which is where performance experience comes in.
  • The Performance Experience methodology is a groundbreaking approach to improving operational performance and customer experience by personally guiding frontline employees across every stage of the employee lifecycle.
  • Centrical will be exhibiting at Customer Contact Week (CCW) Las Vegas , the world's largest customer contact event from June 19-22 at Caesars Forum, Las Vegas.

2023 WEM Report Reveals 71% of Organizations are Challenged with Employee Turnover and Early Attrition

Retrieved on: 
Tuesday, April 4, 2023
Workforce, Software as a service, Research, Microsoft, Human voice, Thought, Organization, TEL, Network-centric organization, WEM, AI, Management

NEW YORK and LONDON and TEL AVIV, Israel, April 4, 2023 /PRNewswire/ -- Centrical, a global SaaS company, and the performance experience platform for frontline employees has released new research outlining industry trends and the state of operations and workforce engagement management (WEM) in 2023.

Key Points: 
  • Despite economic uncertainty, Centrical report finds that employee retention and customer happiness is a top priority for operations leaders in 2023.
  • The analysis features insights on what organizations are challenged with, thinking about, and doing regarding workforce engagement management.
  • This includes feedback on top business priorities, how organizations are fighting attrition, coaching practices, Voice of Employee programs, desired features, and outcomes for WEM solutions, and more.
  • Attrition trends: 56% of operations leaders cited concern over career path/growth opportunities as the top cause for voluntary attrition at their organization.

2023 WEM Report Reveals 71% of Organizations are Challenged with Employee Turnover and Early Attrition

Retrieved on: 
Tuesday, April 4, 2023
Workforce, Software as a service, Research, Microsoft, Human voice, Thought, Organization, TEL, Network-centric organization, WEM, AI, Management

NEW YORK and LONDON and TEL AVIV, Israel, April 4, 2023 /PRNewswire/ -- Centrical, a global SaaS company, and the performance experience platform for frontline employees has released new research outlining industry trends and the state of operations and workforce engagement management (WEM) in 2023.

Key Points: 
  • Despite economic uncertainty, Centrical report finds that employee retention and customer happiness is a top priority for operations leaders in 2023.
  • 56% of operations leaders cited concern over career growth opportunities as top cause for voluntary attrition.
  • This includes feedback on top business priorities, how organizations are fighting attrition, coaching practices, Voice of Employee programs, desired features, and outcomes for WEM solutions, and more.
  • Attrition trends: 56% of operations leaders cited concern over career path/growth opportunities as the top cause for voluntary attrition at their organization.

Centrical Releases AI Microlearning powered by ChatGPT, Redefining the Frontline Agent Experience

Retrieved on: 
Tuesday, March 28, 2023
Knowledge, Learning, ChatGPT, CX, OpenAI, Microsoft, Organization, TEL, Network-centric organization, AI, Social, Dairy, Sales, Management

NEW YORK and LONDON and TEL AVIV, Israel, March 28, 2023 /PRNewswire/ -- Centrical, the performance experience platform for frontline employees announced the release of AI Microlearning, their integration of OpenAI's generative AI, ChatGPT. AI Microlearning enables content creators to auto-generate high impact microlearning content, including content summaries, related questions and answers, and knowledge check quizzes at rapid speed.

Key Points: 
  • NEW YORK and LONDON and TEL AVIV, Israel, March 28, 2023 /PRNewswire/ -- Centrical, the performance experience platform for frontline employees announced the release of AI Microlearning, their integration of OpenAI's generative AI, ChatGPT.
  • AI Microlearning enables content creators to auto-generate high impact microlearning content, including content summaries, related questions and answers, and knowledge check quizzes at rapid speed.
  • When asked about the launch, Gal Rimon, CEO and Founder of Centrical said, "This is a major milestone for Centrical.
  • Within weeks of ChatGPT launching globally, we are proud to bring to our customers and partners a fully integrated generative AI function with AI Microlearning.

Centrical Releases AI Microlearning powered by ChatGPT, Redefining the Frontline Agent Experience

Retrieved on: 
Tuesday, March 28, 2023
Knowledge, Learning, ChatGPT, CX, OpenAI, Microsoft, Organization, TEL, Network-centric organization, AI, Social, Dairy, Sales, Management

NEW YORK and LONDON and TEL AVIV, Israel, March 28, 2023 /PRNewswire/ -- Centrical, the performance experience platform for frontline employees announced the release of AI Microlearning, their integration of OpenAI's generative AI, ChatGPT. AI Microlearning enables content creators to auto-generate high impact microlearning content, including content summaries, related questions and answers, and knowledge check quizzes at rapid speed.

Key Points: 
  • NEW YORK and LONDON and TEL AVIV, Israel, March 28, 2023 /PRNewswire/ -- Centrical, the performance experience platform for frontline employees announced the release of AI Microlearning, their integration of OpenAI's generative AI, ChatGPT.
  • AI Microlearning enables content creators to auto-generate high impact microlearning content, including content summaries, related questions and answers, and knowledge check quizzes at rapid speed.
  • AI Microlearning enables contact centers, BPOs and other CX organizations to accelerate time to proficiency by 30%.
  • Within weeks of ChatGPT launching globally, we are proud to bring to our customers and partners a fully integrated generative AI function with AI Microlearning.

Outlook on the Game-Based Learning Global Market to 2027: Players Include Breakaway, Centrical, Duolingo, Edapp and Filament Games

Retrieved on: 
Thursday, February 16, 2023
Network-centric organization, Education, Layup, Research, GBL, Minecraft, Educational technology, Learning, Student, Tourism

Delayed change is a positive thing, as it helps to prevent the hazards of implementing educational fads before they have been thoroughly evaluated.

Key Points: 
  • Delayed change is a positive thing, as it helps to prevent the hazards of implementing educational fads before they have been thoroughly evaluated.
  • Therefore, it results in a system that is slow to adapt to the world of technology, which is changing at a rapid rate.
  • New advances such as digital learning and subscription-based learning in learning styles have evolved with various functionalities that are significantly enriching the learning experience, as technology has continued to change the field of education.
  • These learning strategies have improved the accessibility of educational institutions and their resources through e-Learning platforms.

Centrical Announces Customer Select Award Winners

Retrieved on: 
Thursday, February 9, 2023
Odyssey, Network-centric organization, Organization, TEL, Synchrony, AHT, Trust, Quality, SVP, Workplace, Culture, Cognizant, KPI, Partnership, Learning, Operational excellence, Environment, CSAT, Greece, KPI-driven code analysis, Management, Video game, Astronaut

NEW YORK, LONDON and TEL AVIV, Israel, Feb. 9, 2023 /PRNewswire/ -- Centrical, a global leader in frontline workforce engagement management hosted their customer awards ceremony to honor and recognize organizations who are going above and beyond in transforming their frontline employee experience last year. 

Key Points: 
  • Our Select Awards ceremony is a special way where we can recognize and celebrate our customers who are using Centrical to take their business to new heights.
  • – Daphne Saragosti, Chief Customer Officer
    Webhelp Leia built a truly unique learning environment, one where learning is hyper engaging, always-on, and delivers daily impact.
  • In Q3, they executed 20 successful plans where clients improved performance in a specific KPI through Astronaut's Odyssey and Centrical.
  • "We are honored to be among the 2022 Customer Select Award winners!