Businessolver Announces Key Technology Innovation to Expand AI to Drive Greater Service
WEST DES MOINES, Iowa, May 16, 2023 /PRNewswire/ -- Businessolver®, a leading SaaS-based benefits technology platform today announced their 2023 product strategy which includes expanding its overall AI capabilities beyond their traditional virtual benefits assistant SofiaSM and delivering that intelligent experience throughout the employee's entire interaction with their benefits. Additionally, Businessolver is first to market in the benefits technology industry to leverage OpenAI's ChatGPT 3.5 Turbo service to their existing and proprietary Natural Language Understanding (NLU) framework, all to greatly improve the service delivered through their benefits platform, Benefitsolver™.
- HR technology leader continues to innovate machine-learning personalization technology including ChatGPT to drive enhanced employee benefits experience and self-service.
- "Our advanced, intuitive technology bolsters employee engagement and self-service, while providing our Businessolver team with smarter tools that deliver superior outcomes in overall service.
- In addition to the exciting enhancements with ChatGPT, Businessolver also announced its ability to infuse Sofia's AI services throughout the entire employee experience.
- "The work we are doing to bring greater intelligence to the experience in our technology and service will ensure that vision is realized."