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Distrust in Recruiting: 49% of Employed Job Seekers Say AI Recruiting Tools Are More Biased Than Humans

Retrieved on: 
Thursday, September 7, 2023

ALEXANDRIA, Va., Sept. 7, 2023 /PRNewswire/ -- Nearly half of employed U.S. job seekers (49%) believe artificial intelligence (AI) tools used in job recruiting are more biased than their human counterparts, according to the latest American Staffing Association Workforce Monitor® online survey conducted by The Harris Poll.

Key Points: 
  • Among those who are at least considering a new job, 43% believe AI recruiting tools are more biased than humans, compared to just 29% of those with no immediate plans for a job change.
  • At the same time, the study found that 39% of current job seekers have used AI tools to assist in applying for a job.
  • "Job seekers may feel comfortable using artificial intelligence tools in their job search, but that does not equate to trusting AI to make fair hiring decisions," said ASA chief executive officer Richard Wahlquist.
  • It's also critically important that policymakers and technologists thoughtfully consider measures intended to lower bias in AI hiring systems."