EV Owners Uninformed of Faster Tire Wear, Leading to Lower Satisfaction, J.D. Power Finds
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Monday, March 25, 2024
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The satisfaction gap with original equipment tires between electric vehicles (EVs) and gas-powered vehicles is widening, as EV owners say their tires are wearing faster, according to the J.D.
Key Points:
- The satisfaction gap with original equipment tires between electric vehicles (EVs) and gas-powered vehicles is widening, as EV owners say their tires are wearing faster, according to the J.D.
- Original Equipment Tire Customer Satisfaction Study℠, released today.
- The study shows that EV owners have similar expectations of tire wear as do owners of gas-powered vehicles, despite EV tires naturally wearing faster due to greater vehicle weight and higher torque.
- Original Equipment Tire Customer Satisfaction Study measures tire owner satisfaction in four areas (in order of importance): tire ride; tire wear; tire traction/handling; and tire appearance.