Customer Experience Drives Workplace Decisions, ISG Research Finds
A majority of enterprises say customer experience drives their decisions on remote or hybrid work, according to new survey research from Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm.
- A majority of enterprises say customer experience drives their decisions on remote or hybrid work, according to new survey research from Information Services Group ( ISG ) (Nasdaq: III ), a leading global technology research and advisory firm.
- The ISG study findings and other insights about the future of work will be discussed at the ISG Future Workplace Summit , May 13–14, at Convene 360 Madison in New York City.
- “The future workplace is all about experience,” said Mark Smith, partner, ISG Software Research, and host of the ISG Future Workplace Summit.
- Rodman.ai is an Influencer Partner of the ISG Future Workplace Summit , while Unisys, Accenture, DXC Technology and Whatfix are event sponsors.