Marketers Get Candid About Customer Engagement in Drift State of Conversational Marketing Report
Those findings, just released today in a benchmark report titled 2021 State of Conversational Marketing uncover how the B2B customer experience has transformed over the past year.
- Those findings, just released today in a benchmark report titled 2021 State of Conversational Marketing uncover how the B2B customer experience has transformed over the past year.
- The report shows thatmarketers are shifting to real-time communication, fueled by AI-powered conversational marketing and new buyer expectations.
- Of marketers who saw engagement with their conversational marketing solutions increase, 56% experienced increased sales productivity
For more information on Drift and to read the full 2021 State of Conversational Marketing report, please visit www.drift.com . - Drift combines Conversational Marketing and Conversational Sales into a single platform that integrates chat, email, video and artificial intelligence (AI) to power the right conversations at the right time between buyers and sellers.