T-Mobile’s Use of Rimini Street Support for Its SAP Applications Helps Enable Competitive Differentiation and Enhanced Customer Experiences
View the full release here: https://www.businesswire.com/news/home/20210826005023/en/
- View the full release here: https://www.businesswire.com/news/home/20210826005023/en/
T-Mobiles Use of Rimini Street Support for its SAP Applications Helps Enable Competitive Differentiation and Enhanced Customer Experiences (Photo: Business Wire)
T-Mobile relies on Rimini Street as its trusted partner, receiving the Companys ultra-responsive, award-winning support for its entire SAP system, including support for the organizations extensive software customizations which were not covered under the software vendors more expensive annual support. - At T-Mobile, it is a vital part of the customer experience and enables us to deliver on our brand promise.
- While happy with their SAP system, too much time, money and internal resources were required to support and update the system.
- After learning about and assessing Rimini Street and its high value, cost-effective support model which includes support for customizations and seasoned engineers and technical support the Company assigns to every client, T-Mobile decided to switch their SAP support to Rimini Street.