MGM Grand

SupportWorld Live’s Expo Hall to Showcase the Most Innovative Products and Services in the Technical Support and Service Management Industry

Retrieved on: 
Thursday, April 20, 2023
Professional Services, Education, Technology, Human Resources, Software, Consulting, Training, Natural language processing, HDI, MGM Grand Detroit, Machine learning, MGM Grand, Knowledge, ITSM, Automation, Sales

HDI, the leading organization dedicated to elevating technical support and service management across the enterprise, today announces the 2023 SupportWorld Live Expo Hall will feature nearly 50 service providers featuring the most innovative products and services in the technical support and service management industry.

Key Points: 
  • HDI, the leading organization dedicated to elevating technical support and service management across the enterprise, today announces the 2023 SupportWorld Live Expo Hall will feature nearly 50 service providers featuring the most innovative products and services in the technical support and service management industry.
  • “The Expo Hall will showcase the most comprehensive selection of technology and services in the industry and will give technical support and service management professionals the opportunity to see which solutions are right for their organization,” said Tara Gibb, Senior Director of HDI.
  • BOSSDesk™ incorporates powerful features and an easy- to- use interface that maximizes productivity, efficiency and provides the best return on investment in the industry.
  • Serviceaide (Booth #519): Serviceaide’s vision is to transform service management, across ITSM and business functions.

Pega and Tealium Partner to Integrate Customer Data with AI-Powered Decisioning for More Ethical and Empathetic Customer Interactions

Retrieved on: 
Tuesday, April 18, 2023
Partnership, Freedom, California Consumer Privacy Act, Internet of things, General Data Protection Regulation, CCPA, Brain, CDPS, Organization, President of the European Union, MGM Grand Las Vegas, Pega, Adobe, MGM Grand, CDP, GDPR, Empathy, AI, PII, Behavior, Online shopping, Sales, Tealium, Sunt celebru, scoate-mă de aici!

CAMBRIDGE, Mass., April 18, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced a new partnership with Tealium, an industry-leading customer data platform (CDP). This partnership enables connectivity between Pega Customer Decision HubTM and Tealium Customer Data Platform so brands can leverage first-party behavioral data and AI-powered decisioning to deliver relevance and empathy during every customer interaction.

Key Points: 
  • This partnership enables connectivity between Pega Customer Decision Hub TM and Tealium Customer Data Platform so brands can leverage first-party behavioral data and AI-powered decisioning to deliver relevance and empathy during every customer interaction.
  • Brands need the right tools to meet ever-changing regulations while ensuring the ethical use of AI and customer data to earn and maintain their customers' trust.
  • This partnership builds on Pega's recent announcement of Pega Customer Data Connectors , which enable clients to connect leading CDPs with Pega Customer Decision Hub – Pega's always-on 'brain' centralizing AI-powered decisioning across inbound, outbound, owned, and paid channels.
  • Visit Pega Marketplace for an instant download of Pega Customer Data Connectors, as well as https://www.pega.com/pega-tealium-connector for more on the Tealium partnership.

Kevin Olsen of Pidgin to Present at Nacha Smarter Faster Payments 2023

Retrieved on: 
Monday, April 3, 2023
Software, Banking, Mobile, Wireless, Internet, Professional Services, Fintech, Payments, Technology, Small Business, Finance, Other Technology, Consulting, PDT, SVP, Innovation, ACH, MGM Grand, Federal, Nacha, FedNow, Real estate, Pidgin

Pidgin , a secure, real-time payments platform built for the future of payments, today announced that Kevin Olsen, the company’s SVP of Innovation & Strategy, will present at Nacha Smarter Faster Payments 2023 in Las Vegas at the MGM Grand Hotel on Sunday, April 16.

Key Points: 
  • Pidgin , a secure, real-time payments platform built for the future of payments, today announced that Kevin Olsen, the company’s SVP of Innovation & Strategy, will present at Nacha Smarter Faster Payments 2023 in Las Vegas at the MGM Grand Hotel on Sunday, April 16.
  • Olsen will present his session titled, “What Do Financial Institutions Need for Faster Payments” on Sunday, April 16 at 2:05 p.m. PDT.
  • During his presentation, Olsen will answer the most pressing questions about the various faster payments options, including same-day ACH, real-time payments and FedNow.
  • Nacha Smarter Faster Payments is known as the premier payments conference where industry professionals come to learn about the latest trends in payments.

Capriotti's Sandwich Shop and Wing Zone Add Two New C-Level Executives to Leadership Team

Retrieved on: 
Monday, April 10, 2023
Electro-Mech Scoreboards, QSR, Marketing, Culture, Mayo, MGM Resorts International, Borgata, Capriotti's, Cranberry sauce, Restaurant, MGM Grand, Growth, Family, Automation, Fast food, Silviculture, Wessel, Wing Zone

LAS VEGAS, April 10, 2023 /PRNewswire/ -- Capriotti's Sandwich Shop and Wing Zone, two of the fastest growing fast-casual restaurant concepts in the country, announced today the hiring of industry veterans Michael Meche as Chief Restaurant Officer and Scott Wessel as Chief Technology Officer in an effort to further support both brand's explosive growth.

Key Points: 
  • "I had no ambition of leaving the company I'd been with for decades," said Meche.
  • "While well-positioned in the industry, the Capriotti's and Wing Zone brands are in the infancy of their technological advancement," said Wessel.
  • Founded in 1993, Wing Zone is an international fast-casual restaurant franchise known for its cooked-to-order, flavor-fused chicken wings, and tenders.
  • For more information about the Wing Zone franchise opportunity, please visit https://wingzonefranchise.com/ .

Accomplished AI Leader Dr. Christian Guttmann Joins Pega to Accelerate Artificial Intelligence Innovations

Retrieved on: 
Wednesday, April 5, 2023
Karolinska Institute, Natural language processing, IBM, University, Nordic, Monash University, ChatGPT, Research, OpenAI, History, President of the European Union, MGM Grand Las Vegas, Machine learning, Engineering, MGM Grand, Case management, Architecture, MIT Computer Science and Artificial Intelligence Laboratory, United Arab Emirates, Medical device, Tietoevry, Pega, AI

CAMBRIDGE, Mass., April 5, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced it has appointed Dr. Christian Guttmann as vice president of engineering, decisioning & AI. As an accomplished AI leader in both business and academia, Dr. Guttmann will oversee the architecture and delivery of AI technology that powers the Pega Infinity™ product suite.

Key Points: 
  • As an accomplished AI leader in both business and academia, Dr. Guttmann will oversee the architecture and delivery of AI technology that powers the Pega Infinity™ product suite.
  • Dr. Guttmann has more than 25 years of experience in AI, machine learning, and decisioning technology and commercialization.
  • He joins Pega from Tietoevry, a global software and services company where he founded its AI and data business and served as vice president, global head of AI & data.
  • As an entrepreneur, Guttmann started and sold Healthihabits, a digital healthcare startup that used AI to help people make better health choices.

Transform Kicks Off 2023 Conference in Las Vegas with Focus on Future of Work

Retrieved on: 
Tuesday, March 28, 2023
Human resources, Partnership, BNY Mellon, Culture, Acadians, General partnership, Human, DEIB, LAS, MGM Grand Detroit, Climate change, Investment, L&D, HR, MGM Grand, Transform, Ecosystem, Corporate responsibility, Music, Management

LAS VEGAS, March 28, 2023 /PRNewswire/ -- Transform, the premier ecosystem connecting people-driven leaders, entrepreneurs, and investors to shape the future of work, officially kicked off its annual Transform conference today at the MGM Grand in Las Vegas. The conference, which takes place March 27-29, 2023, will facilitate immersive conversations and activations that will educate how policies, technologies, and programs of modern enterprise are forming and fuel new investments and commercial relationships.

Key Points: 
  • LAS VEGAS, March 28, 2023 /PRNewswire/ -- Transform , the premier ecosystem connecting people-driven leaders, entrepreneurs, and investors to shape the future of work, officially kicked off its annual Transform conference today at the MGM Grand in Las Vegas.
  • Transform is a breath of fresh air for anyone that is shaping the new world of work.
  • Transform 2023 brings together more than 2,000 leaders from over 30 countries to explore people-centered approaches to a wide-range of topics.
  • Music: Live performances from local Las Vegas musicians as well as members of the Transform community throughout the event to bring attendees together on a human level.

Pega Cloud Enhancements Improve Speed, Scalability, and Agility for Optimal Business Performance

Retrieved on: 
Tuesday, March 28, 2023
Cloud, Maintenance, Organization, President of the European Union, MGM Grand fire, Investment, MGM Grand, Automation, Software, Video game, Pega

CAMBRIDGE, Mass., March 28, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced updates to Pega Cloud™ supported by an enhanced Global Operations Center to deliver a more scalable, reliable, and secure foundation for its suite of AI-powered decisioning and workflow automation solutions. These enhancements improve resiliency, utilization, and resource optimization so businesses can maximize their technology investments to deliver better experiences for employees and customers.

Key Points: 
  • Featuring the latest in Kubernetes container orchestration capabilities, Pega Cloud is an as-a-service offering that helps ensure clients' technology performs at optimal levels.
  • It enables Pega operations and developer teams to more easily perform management, update, and maintenance activities across Pega Cloud to help ensure consistency of delivery and optimal speed of operations.
  • Coupled with the largest global collection of Pega expertise in the world, Pega Cloud delivers the most complete Pega experience clients can have.
  • With Pega Cloud, clients benefit from more stability, scalability, and efficiency to get the most benefits from their Pega solutions."

Aflac, Citi, Rabobank, and Virgin Media Ireland to Keynote at PegaWorld iNspire 2023

Retrieved on: 
Tuesday, March 21, 2023
Ireland, Head, Organization, President of the European Union, MGM Grand Las Vegas, Citigroup, Pega, MGM Grand, Virgin Media Ireland, Rabobank, Automation, Management, Aflac

CAMBRIDGE, Mass., March 21, 2023 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world's leading enterprises to Build for Change®, today announced keynote speakers for PegaWorld iNspire, Pega's annual conference to be held at the MGM Grand in Las Vegas, NV, from June 11-13, 2023.

Key Points: 
  • Executives from Aflac, Citi, Rabobank, and Virgin Media Ireland will lead client keynote sessions showcasing what the next generation of customer engagement, customer service, and intelligent automation looks like for organizations facing complex challenges.
  • Along with Pega Founder and CEO Alan Trefler and other Pega executives, PegaWorld iNspire keynote speakers include:
    Dorkas Koenen, chief marketing officer and executive vice president, Rabobank
    Promiti Dutta, head of analytics technology & innovation, U.S.
  • For more information on PegaWorld iNspire 2023, including the most up-to-date agenda and registration, visit: pega.com/events/pegaworld .
  • We are thrilled to host PegaWorld iNspire in person this year to bring new energy and excitement to the transformational power of technology."

BetMGM Launches Mobile Sports Betting in Massachusetts

Retrieved on: 
Friday, March 10, 2023
MGM National Harbor, British Columbia Lottery Corporation, Education, Green Monster, IGaming Business, MGM Resorts International, AGA, NCPG, MGM Springfield, MGM Grand, Sport, American Gaming Association, Gambling, ARIA, System, Partnership, News, National Council on Problem Gambling (United States), Fenway Park, National Council, Borgata, Boston Red Sox, MGM, Green

SPRINGFIELD, Mass., March 10, 2023 /PRNewswire/ -- BetMGM, a leading sports betting and iGaming operator, launched its mobile app in Massachusetts today, giving customers access to a variety of online betting options and benefits tied to MGM Resorts' premier destinations nationwide, including MGM Springfield.

Key Points: 
  • SPRINGFIELD, Mass., March 10, 2023 /PRNewswire/ -- BetMGM, a leading sports betting and iGaming operator, launched its mobile app in Massachusetts today, giving customers access to a variety of online betting options and benefits tied to MGM Resorts' premier destinations nationwide, including MGM Springfield.
  • "The debut of sports betting in Massachusetts has delivered an incredible amount of excitement and activity to our retail Sportsbook at MGM Springfield," said BetMGM CEO Adam Greenblatt.
  • The BetMGM app offers a user-friendly sports betting platform experience, giving Massachusetts sports fans the ability to customize pre-game, live in-play, futures and parlay wagers.
  • The mobile app complements MGM Springfield's BetMGM Sportsbook & Lounge that opened in January 2023.

HDI’s SupportWorld Live 2023 Offers Five Inspiring Keynote Presentations that Encourage Organizational Excellence, Leadership and a Productive Culture

Retrieved on: 
Wednesday, March 8, 2023
Technology, Human Resources, Consulting, Other Technology, Business, Professional Services, Training, Other Professional Services, Education, Momentum, Culture, HDI, Life, Farmers Insurance Group, Humour, Research, MGM Grand, Employee experience design, Uncertainty, Customer, Pixar, Resilience, Creativity, Farmer, Organization, Motivation, MGM Grand Las Vegas, Quality of life, Conference, Workplace, Luhn algorithm, Cirque du Soleil, Creative, Extracorporeal Life Support Organization, Empowerment, Management

HDI, the leading organization dedicated to elevating technical support and service management across the enterprise, today announces SupportWorld Live will present five inspiring keynote presentations to the technical support and service management industry.

Key Points: 
  • HDI, the leading organization dedicated to elevating technical support and service management across the enterprise, today announces SupportWorld Live will present five inspiring keynote presentations to the technical support and service management industry.
  • The event will take place April 30 - May 5, 2023 at the MGM Grand in Las Vegas, Nevada.
  • The SupportWorld Live keynote presentations:
    Paul Long, author, podcaster, master of shenanigans and the former Director of Call Center Operations at Farmers Insurance, will present “Connecting the Workplace and Life Through F.U.N.” on May 2.
  • Long leverages his concept "Fundamism" to empower attendees to make strides in improving the quality of life.