Minister of Citizens' Services Discusses Modernizing Government Services in the Digital Age at FWD50 Conference
At this year's FWD50 event in Ottawa, Minister of Citizens' Services Terry Beech discussed how the government is taking a digital-first, user-centric approach to improving government services.
- At this year's FWD50 event in Ottawa, Minister of Citizens' Services Terry Beech discussed how the government is taking a digital-first, user-centric approach to improving government services.
- Minister Beech highlighted the Benefits Delivery Modernization program as the largest single Information Technology (IT) enabled transformation in the government.
- Accessing services is the most frequent and important way Canadians interact with the government.
- In the past year, the Government of Canada has delivered $136 billion in EI, CPP and OAS to nearly 10 million Canadians.