Ibex

ibex Named One of The Best Places To Work for Women 2022 in Central America and Caribbean

Retrieved on: 
Thursday, November 10, 2022
GLOBE, Ibex, Association of British HealthTech Industries, BPO, Technology, NASDAQ, Culture, Operation, Great Places, The Last Best Place, Woman, CX, Life, Science and technology in Asia, VP, Acquisition, Workplace, Employee experience design, Management

WASHINGTON, Nov. 10, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that ibex Nicaragua was named one of the Best Places to Work for Women 2022 inCentral Americaand Caribbean for the second year in a row.

Key Points: 
  • WASHINGTON, Nov. 10, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that ibex Nicaragua was named one of the Best Places to Work for Women 2022 inCentral Americaand Caribbean for the second year in a row.
  • We are proud and honored to be named a top workplace for women, said Bridgett Hart, VP of Employee Experience at ibex.
  • We are committed to cultivating an inclusive work environment that encourages career growth and rewards achievements along the way.
  • Its Women of ibex program provides a community of women helping women to advance their life and career goals through meaningful discourse, positive encouragement, and continued support.

ibex Sponsors HLTH 2022 Conference; Showcases Award-Winning CX Technology

Retrieved on: 
Wednesday, November 9, 2022
GLOBE, Ibex, Human, Association of British HealthTech Industries, BPO, NASDAQ, Senior, Social media, CX, Health, Science and technology in Asia, Acquisition, Video game, Health insurance

LAS VEGAS, Nov. 09, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of HLTH 2022 in Las Vegas, November 13-16, 2022. ibex will also showcase its award-winning technology and Health CX solutions designed to help healthcare companies enhance their customer experience and drive patient engagement and satisfaction.

Key Points: 
  • LAS VEGAS, Nov. 09, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of HLTH 2022 in Las Vegas, November 13-16, 2022. ibex will also showcase its award-winning technology and Health CX solutions designed to help healthcare companies enhance their customer experience and drive patient engagement and satisfaction.
  • Todays healthcare consumer expects a seamless digital-driven customer experience with a personal touch, said Dan Hess, Senior Vice President at ibex.
  • The ibex Heath CX solution integrates voice, chat, email, text and social media to facilitate engagement on a more personal level using a patient or members preferred communications platform.
  • ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers.

ibex Wins Top Awards at Pakistan Software Houses Association ICT Awards 2022

Retrieved on: 
Tuesday, November 8, 2022
GLOBE, Ibex, Silver, Association of British HealthTech Industries, BPO, Gold, Best, Hermann Dechant, Hong Kong ICT Awards, Technology, DNA, Gender diversity, NASDAQ, Culture, Inclusivism, Female, Woman, CX, ICT, Science and technology in Asia, Industry, Acquisition

WASHINGTON, Nov. 08, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that ibex Pakistan won three major awards, including gold for The Best BPO and Gender Diversity and Inclusivity and silver for Top Exporter Services, at the Pakistan Software Houses Association (P@SHA) ICT Awards 2022.

Key Points: 
  • WASHINGTON, Nov. 08, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that ibex Pakistan won three major awards, including gold for The Best BPO and Gender Diversity and Inclusivity and silver for Top Exporter Services, at the Pakistan Software Houses Association (P@SHA) ICT Awards 2022.
  • We are honored and proud to be recognized as the top BPO and for our outstanding and inclusive culture at ibex, said ibex Chief Executive Officer Bob Dechant.
  • Combining our award-winner technology with the best employee experience enables ibex to deliver amazing customer experiences for many of the worlds top brands.
  • Over the past two years, the number of female employees in ibex Pakistan has doubled, from less than 1,000 to more than 2,000 today.

Ibex Medical Analytics Secures $10M Funding from Kreos Capital

Retrieved on: 
Wednesday, November 9, 2022
Diagnosis, Review, Barcode technology in healthcare, D, Technology, Capital, Physician, Growth, Adoption, Health care, TEL, KREO (FM), Contract, Algorithm, General partnership, Marie Cassidy, Laboratory, Octopus Group, Investment, Artificial intelligence, Prostate, Pathology, Hospital, AI, Solution, Deep learning, Breast, CEO, Medical device, Medical imaging, Financial services, Ibex

TEL AVIV, Israel, Nov. 9, 2022 /PRNewswire/ --  Ibex Medical Analytics (Ibex), the leader in AI-powered cancer diagnostics, today announced it had secured $10 million in funding from Kreos Capital.

Key Points: 
  • Kreos Capital, a leading growth debt provider, invests $10 million to accelerate Ibex's AI deployments and new customers, paving way for further expansions
    TEL AVIV, Israel, Nov. 9, 2022 /PRNewswire/ -- Ibex Medical Analytics (Ibex), the leader in AI-powered cancer diagnostics, today announced it had secured $10 million in funding from Kreos Capital .
  • The funding comes as an addition to Ibex's $52 million funding to date , with investors including Octopus Ventures, 83North, aMoon, Planven Entrepreneur Ventures and Dell Technologies Capital.
  • Aris Constantinides, General Partner of Kreos Capital commented, "We are proud to be able to support the Ibex team in their endeavors to transform cancer diagnosis with AI.
  • Ibex Medical Analytics (Ibex) is transforming cancer diagnostics with world-leading, clinical grade AI-powered solutions, empowering physicians to provide accurate, timely and personalized cancer diagnosis for every patient.

IBEX Limited to Announce First Quarter 2023 Financial Results on November 15, 2022

Retrieved on: 
Wednesday, November 2, 2022
BPO, Association of British HealthTech Industries, Acquisition, Science and technology in Asia, CX, Ibex, Sales, Video game, Online shopping

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers.

Key Points: 
  • ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers.
  • Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the worlds leading companies across retail, e-commerce, healthtech, fintech, utilities and logistics.
  • ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.
  • To learn more, visit our website at ibex.co and connect with us on LinkedIn .

ibex Receives 2022 Contact Center Technology Award from CUSTOMER Magazine

Retrieved on: 
Wednesday, October 26, 2022
CRM, CX, Acquisition, LinkedIn, NASDAQ, Goal, CEO, BPO, Human, Customer magazine, Technology, Culture, Social media, Industry, Science and technology in Asia, Leadership, Education, GLOBE, Association of British HealthTech Industries, Review, Twitter, Marketing, SEO, Ibex, TMC, Solution, Video game, Public relations, Facebook

WASHINGTON, Oct. 26, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC , a global, integrated media company, has named Wave X as a 2022 Contact Center Technology Award winner, presented by CUSTOMER magazine .

Key Points: 
  • WASHINGTON, Oct. 26, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced today that TMC , a global, integrated media company, has named Wave X as a 2022 Contact Center Technology Award winner, presented by CUSTOMER magazine .
  • ibex is honored to be recognized by CUSTOMER Magazine for this years Contact Center Technology Award, said ibex CEO Bob Dechant.
  • Congratulations to ibex for being awarded a 2022 CUSTOMER Magazine Contact Center Technology Award.
  • This 17th-annual Contact Center Technology Award, presented by CUSTOMER Magazine , honors vendors and technologies that have embraced technology as a key tool for customer service excellence.

ibex Named One of The Philippines’ Best Employers 2023

Retrieved on: 
Monday, October 24, 2022
LinkedIn, Association of British HealthTech Industries, The Philadelphia Inquirer, Culture, NASDAQ, BPO, CX, Technology, Philippine Daily Inquirer, Ibex, Acquisition, Science and technology in Asia, GLOBE, VIP, Management, Video game

MANILA, Philippines, Oct. 24, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it was selected as one of the Philippines Best Employers 2023 by the Philippine Daily Inquirer and Statista.The winners were selected from more than 2,000 eligible employers with at least 250 employees based in the Philippines.

Key Points: 
  • MANILA, Philippines, Oct. 24, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it was selected as one of the Philippines Best Employers 2023 by the Philippine Daily Inquirer and Statista.The winners were selected from more than 2,000 eligible employers with at least 250 employees based in the Philippines.
  • ibex is proud to be recognized as one of the best employers in the Philippines, said Potski Alvarez, President of ibex Philippines.
  • This award is another validation of the amazing team and culture we have at ibex.
  • We are committed to providing the best employee experience and investing in our people to help them develop their skills and advance their careers.

ibex to Sponsor Money 20/20

Retrieved on: 
Thursday, October 20, 2022
LinkedIn, Association of British HealthTech Industries, Growth, Klarna, NASDAQ, PayPal, BPO, CX, Ibex, Acquisition, Industry, Science and technology in Asia, Â, Money, GLOBE, CMO, Online shopping

LAS VEGAS, Oct. 20, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of Money 20/20 USA , taking place October 23-26 in Las Vegas.

Key Points: 
  • LAS VEGAS, Oct. 20, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of Money 20/20 USA , taking place October 23-26 in Las Vegas.
  • Money 20/20 is the premier conference that brings together the payments, banking, fintech and financial services communities to create new and disruptive ways to move, manage, spend and borrow money.
  • At Money 20/20, Julie Casteel, Chief Strategic Accounts Officer and CMO at ibex, will be a featured speaker along with leaders from top brands including Carta, Fifth Third Bank, Klarna and PayPal.
  • We are excited to sponsor Money 20/20 and to engage with some of the brightest minds in the industry to help shape the future of CX for fintech, said Casteel.

ibex to Sponsor the Execs In The Know Customer Response Summit – Coronado, CA

Retrieved on: 
Wednesday, October 19, 2022
LinkedIn, CA, Association of British HealthTech Industries, Culture, CRS, Joint Innovation Lab, Knowledge, NASDAQ, BPO, Learning, Ibex, Imagination, Acquisition, Industry, Science and technology in Asia, GLOBE, Solution, Risk management, Video game, CX, Backup Exec

During this increasingly challenging economic time, companies of all sizes need to be laser-focused on their CX to ensure greater customer value, satisfaction and retention, and to grow.

Key Points: 
  • During this increasingly challenging economic time, companies of all sizes need to be laser-focused on their CX to ensure greater customer value, satisfaction and retention, and to grow.
  • This years Customer Response Summit marks 12 years of bringing CX leaders together to change the agenda for customer experience, said Chad McDaniel, President at Execs In The Know.
  • Focusing on inspiration, innovation and imagination, the event in Coronado, CA will provide actionable leadership takeaways and is sure to be a legendary experience for all in attendance.
  • As a global community of the brightest minds in CX, Execs In The Know provides opportunities to learn, share, network, and engage to innovate.

ibex Continues to Raise the Standard for Career Development and Employee Experience for Call Centers in Honduras

Retrieved on: 
Monday, October 17, 2022
LinkedIn, Association of British HealthTech Industries, Growth, Achievement, NASDAQ, CMA, Human resource management, Instagram, Operation, BPO, CX, Ibex, Acquisition, Science and technology in Asia, Workplace, GLOBE, Human resources, Environment, Microsoft, Â, Leadership, Drug, Public relations, Management, Facebook

Since opening its client service center in Tegucigalpa in 2021, ibex has helped hundreds of employees gain valuable skills and advance their career.

Key Points: 
  • Since opening its client service center in Tegucigalpa in 2021, ibex has helped hundreds of employees gain valuable skills and advance their career.
  • ibex also announced that Fernando Velasquez, Human Resources Manager at ibex Honduras, won the companys Country Manager Award (CMA).
  • I am so proud of the many employees who joined ibex, developed their skills and have been promoted.
  • There are dozens of employees who experienced little development opportunity at other BPOs, but were able to develop their skills and earn promotions at ibex.