Network operations center

TNS Provides Payment Processing Platform for Scheidt & Bachmann Ticket Machines Across UK and Ireland Transport Networks

Retrieved on: 
Thursday, October 12, 2023
Professional Services, Rail, Technology, Transport, Software, Electronic Commerce, Fintech, Nexus, Cloud, Multimedia, TVM, VISA, Transaction Network Services, PCI, Scheidt & Bachmann Ticket XPress, Great Western Railway, Network operations center, CP, API, Mastercard, Gateway, Govia Thameslink Railway, TNS, Omnichannel, Cryptocurrency, Payment card, Iarnród Éireann, Scheidt, Luas, American Express

Scheidt & Bachmann Fare Collection Systems has chosen Transaction Network Services (TNS) to provide payment gateway services for approximately 4,000 ticket vending machines (TVMs), which serve the UK and Ireland’s transport networks and handle over 90 million transactions per year.

Key Points: 
  • Scheidt & Bachmann Fare Collection Systems has chosen Transaction Network Services (TNS) to provide payment gateway services for approximately 4,000 ticket vending machines (TVMs), which serve the UK and Ireland’s transport networks and handle over 90 million transactions per year.
  • View the full release here: https://www.businesswire.com/news/home/20231012130042/en/
    (L-R) Matthew Thomas - Managing Director UK & Ireland, TNS Payments Market and Ken Cameron - Managing Director Fare Collection Systems at Scheidt & Bachmann UK.
  • “We’re pleased to have partnered with TNS for our UK and Ireland payment processing needs,” said Ken Cameron, Managing Director Fare Collection Systems at Scheidt & Bachmann UK.
  • “TNS has been a trusted, global partner of Scheidt & Bachmann for many years, working closely with the parking division of the business,” said Matthew Thomas, Managing Director of UK and Ireland, TNS Payments Market .

Grand Opening of Sourcepass Global Experience Center in Melville, NY

Retrieved on: 
Wednesday, October 11, 2023
Network operations center, Open House Chicago, Data center, Golden Joystick Awards, Advanced Technology Development Facility, Table, Environment, Growth, New product development, Center of excellence, Coffee, City, House, IT service management, Sales, Interior design, Quest

NEW YORK, Oct. 11, 2023 /PRNewswire/ -- Sourcepass, a renowned IT Services and Cybersecurity provider, proudly marked the Grand Opening and Ribbon-Cutting for its new office at 515 Broadhollow Road in Melville, NY. The Sourcepass Center of Excellence now stands as the cornerstone of Sourcepass' operations, combining three previous Long Island locations in East Northport, Melville, and Bohemia into one central location. The center provides the organization a central foundation from which continued growth and expansion can evolve.

Key Points: 
  • The Sourcepass Center of Excellence will stand as the flagship location where clients and employees can foster innovation and business growth.
  • NEW YORK, Oct. 11, 2023 /PRNewswire/ -- Sourcepass, a renowned IT Services and Cybersecurity provider, proudly marked the Grand Opening and Ribbon-Cutting for its new office at 515 Broadhollow Road in Melville, NY.
  • The Sourcepass Center of Excellence now stands as the cornerstone of Sourcepass' operations, combining three previous Long Island locations in East Northport, Melville, and Bohemia into one central location.
  • Encompassing an impressive 40,000 sq feet, the facility features a dedicated Network Operations Center, Data Center, Imaging Center, and Learning & Development Facility.

Vincent Communication and Controls Ltd. of Grande Prairie, Alberta, announces today that it has acquired North Peace Communications Ltd. of Dawson Creek, British Columbia

Retrieved on: 
Tuesday, October 3, 2023
Telecommunications, NOC, SCADA, VCCL, National Roads Telecommunications Services, AB, Control, Organization, Acquisition, Network operations center, Communication, Knowledge, NPC, Nightclub, Mobile phone, Western Canada, Fort St. John

The acquisition is a result of Scott Vincent (Vincent Communication and Controls Ltd.) and Danny Johnson (North Peace Communication Ltd.) coming together under the Vincent Communications brand to offer industry leading Telecommunication Services to Western Canada and Territories.

Key Points: 
  • The acquisition is a result of Scott Vincent (Vincent Communication and Controls Ltd.) and Danny Johnson (North Peace Communication Ltd.) coming together under the Vincent Communications brand to offer industry leading Telecommunication Services to Western Canada and Territories.
  • Vincent Communications operates extensively throughout Western Canada and Territories with locations in Grande Prairie, Alberta, Fort St. John, British Columbia and now Dawson Creek, British Columbia.
  • "The integration of North Peace Communication Ltd.'s expertise and knowledge will bolster Vincent Communication's ability to offer a broader range of solutions tailored to meet the evolving needs of our diverse customer base."
  • Our team and operations have grown from employing just the owner, Scott Vincent in Grande Prairie, to over 50+ employees.

Health Monitor Network® Adds to Growing Business, Names Brendan Schepis as Senior Vice President of Operations

Retrieved on: 
Tuesday, September 26, 2023
GPO, Fordham University, Hofstra University, Northwell Health, Patient, Senior, Network operations center, Management, Operation

MONTVALE, N.J., Sept. 26, 2023 /PRNewswire/ -- Pioneering healthcare communications company Health Monitor Network today announced the appointment of Brendan Schepis as Senior Vice President of Operations. In this role, Brendan will report to CEO David Paragamian and lead the Network Operations team, collaborating with senior leadership peers across technology, finance, and sales to scale the digital-first, healthcare marketing platform.

Key Points: 
  • MONTVALE, N.J., Sept. 26, 2023 /PRNewswire/ -- Pioneering healthcare communications company Health Monitor Network today announced the appointment of Brendan Schepis as Senior Vice President of Operations.
  • In this role, Brendan will report to CEO David Paragamian and lead the Network Operations team, collaborating with senior leadership peers across technology, finance, and sales to scale the digital-first, healthcare marketing platform.
  • He brings nearly two decades of procurement, operations, and supply chain experience to Health Monitor Network.
  • Prior to joining the company, Schepis specialized in supply chain operations and materials management at Stamford Health and led all procurement and GPO operations at Northwell Health before that.

BackBox Announces Strategic Partnership and Product Integration with Paessler AG

Retrieved on: 
Wednesday, September 13, 2023
Network operations center, NOC, Partnership, CMS, Gartner, NetOps, BackBox, MTTR, National Oceanography Centre, Southampton, MSP, PRTG, Member of the Scottish Parliament, Managed services, Paessler PRTG, Automation, Mobile phone

DALLAS, Sept. 13, 2023 /PRNewswire/ -- BackBox, the world's most trusted network automation company, today announced a strategic partnership with Paessler AG, the monitoring experts for IT infrastructures and networks. In addition, BackBox and Paessler PRTG now work together seamlessly to support enterprise and MSP network operations teams. This integration will reduce the overall mean time to resolution when network issues are discovered.

Key Points: 
  • DALLAS, Sept. 13, 2023 /PRNewswire/ -- BackBox , the world's most trusted network automation company, today announced a strategic partnership with Paessler AG, the monitoring experts for IT infrastructures and networks.
  • In addition, BackBox and Paessler PRTG now work together seamlessly to support enterprise and MSP network operations teams.
  • BackBox and Paessler PRTG now work together seamlessly to support enterprise and MSP network operations teams.
  • "This partnership and integration with the Germany-based Paessler AG is another way that BackBox is committed to supporting enterprises and managed service providers in EMEA and across the world," said Andrew Kahl, CEO of BackBox.

BackBox Announces Strategic Partnership and Product Integration with Paessler AG

Retrieved on: 
Wednesday, September 13, 2023
Network operations center, NOC, Partnership, CMS, Gartner, NetOps, BackBox, MTTR, National Oceanography Centre, Southampton, MSP, PRTG, Member of the Scottish Parliament, Managed services, Paessler PRTG, Automation, Mobile phone

DALLAS, Sept. 13, 2023 /PRNewswire/ -- BackBox, the world's most trusted network automation company, today announced a strategic partnership with Paessler AG, the monitoring experts for IT infrastructures and networks. In addition, BackBox and Paessler PRTG now work together seamlessly to support enterprise and MSP network operations teams. This integration will reduce the overall mean time to resolution when network issues are discovered.

Key Points: 
  • DALLAS, Sept. 13, 2023 /PRNewswire/ -- BackBox , the world's most trusted network automation company, today announced a strategic partnership with Paessler AG, the monitoring experts for IT infrastructures and networks.
  • In addition, BackBox and Paessler PRTG now work together seamlessly to support enterprise and MSP network operations teams.
  • "We're very excited to have the opportunity to offer current and future BackBox customers this valuable integration, whether their solution is on-prem or in the cloud," said Josh Stephens, CTO of BackBox.
  • "This partnership and integration with the Germany-based Paessler AG is another way that BackBox is committed to supporting enterprises and managed service providers in EMEA and across the world," said Andrew Kahl, CEO of BackBox.

ePlus Achieves Five New Cisco Powered Service Designations

Retrieved on: 
Wednesday, August 9, 2023
Cloud, Acceleration, Network operations center, NOC, LAN, NGS, WLAN, Meraki, EPlus, Cisco Webex, Unified communications management, UC, Cisco, Co-managed Security, Communication, As a service, WAN, News, Network equipment provider

With this achievement, ePlus adds the following Cisco Powered Service designations:

Key Points: 
  • With this achievement, ePlus adds the following Cisco Powered Service designations:
    Cisco SD-WAN: Cisco SD-WAN gives providers the ability to deliver secure, automated WAN performance services to customers as a cloud-based managed service.
  • Meraki SD-WAN: Cisco Powered Meraki SD-WAN Services are managed services that deliver automated, hybrid WAN services to business customers via a cloud-based, multitenant solution.
  • ePlus adds these five Cisco Powered Service designations to its existing designations in Cloud Managed Security, Managed Business Communications, and Managed Security.
  • "We are delighted to pass these simultaneous Cisco audits, joining a very selective group of only six Cisco partners (out of 41K+ partners worldwide) who hold this number of Cisco Powered service designations," said Wayne St. Jacques, vice president of managed services at ePlus.

ChargePoint Reinforces Commitment to the Driver Experience with Initiatives to Approach 100% EV Charger Uptime

Retrieved on: 
Tuesday, August 8, 2023
Software, Performance & Special Interest, EV, Electric Vehicles, Other Energy, Data Management, Alternative Energy, Energy, General Automotive, Technology, Automotive, Public Relations, Investor Relations, Communications, Network operations center, NOC, Natural language processing, Communication, Maintenance, Multimedia, ChargePoint, Certification, EVS, Machine learning, Diagnosis, Ecosystem, NYSE, Social media, Natural language, Renewable energy, Mobile phone, Television

The Network Operations Center (NOC) will implement 24/7 proactive station monitoring, predictive analytics and leverage applied machine learning to more rapidly detect station downtime, in turn improving charger uptime and ensuring faster incident response. The NOC has been designed for rapid scale alongside the ChargePoint network which already surpassed 243,000 active charging ports plus roaming partners. Additionally, ChargePoint will introduce a comprehensive training program to certify electrical contractors that install EV charging infrastructure -- a first in the EV charging industry. A summary of the new reliability initiatives can be found below.

Key Points: 
  • The NOC has been designed for rapid scale alongside the ChargePoint network which already surpassed 243,000 active charging ports plus roaming partners.
  • Additionally, ChargePoint will introduce a comprehensive training program to certify electrical contractors that install EV charging infrastructure -- a first in the EV charging industry.
  • While uptime is a key measure of charging reliability, the EV charging industry has not yet adopted a standard measurement for uptime.
  • Today, ChargePoint delivers approximately 96% uptime on average across its entire public network in North America and Europe, and for ChargePoint Assure customers, ChargePoint provides a 98% annual station uptime guarantee.

Velocity MSC Achieves HITRUST Risk-based, 2-year (r2) Certification to Further Mitigate Risk in Third-Party Privacy, Security, and Compliance

Retrieved on: 
Monday, July 17, 2023
Network operations center, Telehealth, General counsel, Velocity based training, HIPPA, EVP, Information privacy, Risk management, Human, Certification, HITRUST, Organization, National Coalition for Men v. Selective Service System, Collection, Risk, Health, Environment, Health information management, Medical device, Management, Velocity

HITRUST Risk-based, 2-year (r2) Certified status demonstrates that V-Select® Health Portal has met demanding regulatory compliance and industry-defined requirements and is appropriately managing risk.

Key Points: 
  • HITRUST Risk-based, 2-year (r2) Certified status demonstrates that V-Select® Health Portal has met demanding regulatory compliance and industry-defined requirements and is appropriately managing risk.
  • This achievement places Velocity in an elite group of organizations worldwide that have earned this certification.
  • "The HITRUST certification underscores our readiness to bring Velocity's cutting-edge IT, data, video, and communications solutions to enterprise healthcare providers.
  • "HITRUST Risk-based, 2-year (r2) Certification demonstrates Velocity is taking the most proactive approach to cybersecurity, data protection, and risk management."

NICE Announces Launch of CXone as an Industry First EU Sovereign Cloud CX Platform

Retrieved on: 
Monday, June 26, 2023
Mobile, Wireless, Technology, Finance, Other Technology, Professional Services, Software, Internet, Data Management, Artificial Intelligence, Other Professional Services, Cloud, CX, NICE, Network operations center, National Oceanography Centre, Southampton, Organization, Medical device, Cryptocurrency, EU

NICE (Nasdaq: NICE) today announced that the full power of CXone is available as an EU Sovereign Cloud Platform.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that the full power of CXone is available as an EU Sovereign Cloud Platform.
  • CXone is the industry leading CX cloud platform with unmatched scalability, reliability and with the most complete set of CX applications.
  • Organizations from any vertical across the EU can now choose CXone as their platform of choice while adhering to regulatory and compliance requirements.
  • Customers have unprecedented control and oversight of their data and can confidently adopt CXone EU Sovereign Cloud as their CX platform of choice.