Unify

Glia Challenges Dated CCaaS Paradigm with Unified Interaction Management

Retrieved on: 
Tuesday, February 6, 2024
Unify, Shift, WOKT, AI, City centre, Human voice, Digital, FCU, UIM, Automation, Chatbot, CIO, Workload, DCS, SMS, Sales

NEW YORK, Feb. 6, 2024 /PRNewswire/ -- Glia, the leader in customer interaction technology, today introduced Unified Interaction Management (UIM). This new customer experience model integrates all interactions on a single platform—architected to eliminate the data and context gaps that result from channel-switching in customer interactions. UIM replaces the disparate Contact Center as a Service (CCaaS) approach—siloed digital solutions built upon a legacy telephony platform—to drive efficiency, reduce redundancy and improve the customer experience.

Key Points: 
  • Transforms disjointed experiences for contact center customers, staff and managers with efficient new model that unifies interactions, replaces channel management
    NEW YORK, Feb. 6, 2024 /PRNewswire/ -- Glia, the leader in customer interaction technology, today introduced Unified Interaction Management (UIM).
  • "Businesses that shift from channel management to Unified Interaction Management put their customers at the center of each experience, ensuring fluid movement across interaction channels to accelerate resolution," said Dan Michaeli, CEO and Co-Founder of Glia.
  • "Unified Interaction Management has transformed how WyHy FCU provides member service.
  • "Glia's Unified Interaction Management platform has been a game changer for WyHy Federal Credit Union, allowing us to improve our member experience while achieving tremendous efficiencies.

Kindred Group Selects Optimove as its CRM Marketing Solution to Orchestrate Personalized Journeys and Maximize Player Lifetime Value

Retrieved on: 
Monday, February 5, 2024
Unify, Partnership, Growth, Marketing, Kindred Group, ICE, Kindred, EGR, Retention, CRM, DXP, Sport, SMS, Sales

LONDON, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Kindred Group plc’s (Kindred), flagship brand, Unibet , has selected Optimove , the number one CRM Marketing solution for iGaming, to orchestrate and optimize all CRM marketing activities.

Key Points: 
  • LONDON, Feb. 05, 2024 (GLOBE NEWSWIRE) -- Kindred Group plc’s (Kindred), flagship brand, Unibet , has selected Optimove , the number one CRM Marketing solution for iGaming, to orchestrate and optimize all CRM marketing activities.
  • The partnership between the two industry leaders continues Kindred’s strategic investment in scaling retention marketing efforts and maximizing player lifetime value as a growth driver for its business.
  • The scientific approach embedded in Optimove's CRM Marketing solution will empower Kindred to measure and attribute the incremental value of each player interaction and increase operational efficiencies.
  • Multichannel personalization and orchestration: Orchestrating hundreds of campaigns seamlessly by leveraging Optimove's AI-mapped CRM Journeys to deliver personalized customer communications across any channel.

Unisys Named a Leader for a Fifth Year Consecutively in NelsonHall Advanced Digital Workplace Services Assessment

Retrieved on: 
Monday, February 5, 2024
Unify, XLA, AI, BLUE, Artificial intelligence, NEAT, Automation, Microsoft, Acquisition, Experience management, DWS, VR

BLUE BELL, Pa., Feb. 5, 2024 /PRNewswire/ -- Unisys (NYSE: UIS) has been positioned as a leader in the Advanced Digital Workplace Services report from global analyst firm NelsonHall. Unisys was recognized as a leader in the overall market through the NelsonHall Vendor Evaluation and Assessment Tool (NEAT). The company was ranked highly for its extensive field services solutions and data-driven approach to digital workplace services that support the employee experience, including its use of automation to proactively address and prevent service desk tickets, as well as its investment in artificial intelligence (AI) capabilities for its other solutions. Unisys was also ranked highly for its ability to deliver immediate benefit among those who were leaders in the "Build Services Capabilities" quadrant of the report.

Key Points: 
  • BLUE BELL, Pa., Feb. 5, 2024 /PRNewswire/ -- Unisys (NYSE: UIS) has been positioned as a leader in the Advanced Digital Workplace Services report from global analyst firm NelsonHall.
  • Unisys was recognized as a leader in the overall market through the NelsonHall Vendor Evaluation and Assessment Tool (NEAT).
  • Unisys was also ranked highly for its ability to deliver immediate benefit among those who were leaders in the "Build Services Capabilities" quadrant of the report.
  • The NEAT tool analyzes the performance of vendors offering advanced digital workplace services.

Living Security Expands Expertise in Identity, UEBA, and Insider Threat Through the Addition of Two Long-Time Cyber Executives to their Team

Retrieved on: 
Wednesday, January 31, 2024
Professional Services, Data Management, Security, Technology, Human Resources, Software, Unify, Intelligence, F5, Growth, Living, Risk management, Raytheon Technologies, Human, Central Waqf Council, HRM, Forcepoint, Risk, Record, Software as a service

These new appointments will accelerate the advancement of the Living Security Unify Human Risk Management Platform.

Key Points: 
  • These new appointments will accelerate the advancement of the Living Security Unify Human Risk Management Platform.
  • From there, Unify enables security teams to prevent potential attacks by proactively applying targeted nudges, training, and adaptive policies.
  • “I am energized to join the Strategic Advisory Board of Living Security to help bring the concept of human-centric security into the modern enterprise."
  • Living Security has experienced tremendous growth in the past year, with new and innovative product launches, strategic partnerships, a new channel program, and new C-suite executives.

Mitel Appoints Jonathan Buckle to lead Americas Sales

Retrieved on: 
Monday, January 29, 2024
Technology, VoIP, Mobile, Wireless, Telecommunications, Networks, Internet, Unify, Multimedia, Knowledge, Black box, Buckle, Avaya, Acceleration, Growth

Mitel®, a global leader in business communications, today announced that Jonathan Buckle has been appointed to lead sales strategy and execution for the Americas, including the United States, Canada, and Latin America.

Key Points: 
  • Mitel®, a global leader in business communications, today announced that Jonathan Buckle has been appointed to lead sales strategy and execution for the Americas, including the United States, Canada, and Latin America.
  • View the full release here: https://www.businesswire.com/news/home/20240129536931/en/
    Jonathan Buckle leads Mitel's sales strategy and execution for the Americas, including the United States, Canada, and Latin America.
  • (Photo: Business Wire)
    A communications industry veteran, Buckle brings more than 20 years of sales expertise and leadership experience to Mitel.
  • Previously, Buckle was Vice President Sales West for technology integrator and managed services provider, Carousel Industries.

Living Security Announces Unify Power Insights

Retrieved on: 
Wednesday, January 17, 2024
Professional Services, Education, Data Management, Security, Technology, Human Resources, Training, Unify, Unified, Multimedia, Intelligence, Security operations center, IDP, Incident, Security awareness, Habit, Risk, HRM, Workforce, Organization, Behavior, Risk management

Living Security, Inc. ("Living Security"), the global leader in Human Risk Management (HRM), announced today Unify Power Insights, which combines intelligence across multiple identity management and security tools to pinpoint visibility into which members of the workforce are most vulnerable to phishing, account compromise, malware, data loss, and more.

Key Points: 
  • Living Security, Inc. ("Living Security"), the global leader in Human Risk Management (HRM), announced today Unify Power Insights, which combines intelligence across multiple identity management and security tools to pinpoint visibility into which members of the workforce are most vulnerable to phishing, account compromise, malware, data loss, and more.
  • View the full release here: https://www.businesswire.com/news/home/20240117344282/en/
    Featured Unify Power Insights (Graphic: Business Wire)
    Living Security Unify Power Insights supercharges the Unify Human Risk Operations Center.
  • “Unify Power Insights is changing how organizations can improve their security posture by enabling security teams to take a proactive approach to mitigate risks and identify vulnerable members within an organization.
  • Learn more about Living Security Unify Power Insights by signing up for our February 28th webcast, Shrink Internal Attack Surface with Human Risk Management, at https://www.livingsecurity.com/2024-02-webinar-power-insights .

Alogent Celebrates Homebase Credit Union as a New Logo for Payment Solutions and Enterprise Content Management

Retrieved on: 
Thursday, January 25, 2024
Unify, Family, Automation, Unified, Information management

PEACHTREE CORNERS, Ga., Jan. 25, 2024 /PRNewswire-PRWeb/ -- Alogent (@AlogentCorp), a global software leader in the banking and financial services market, welcomes Homebase Credit Union to the Alogent family. Homebase CU ($263M in assets) is headquartered in Prince George, VA, and will deploy Unify, Alogent's modern deposits platform for all full- and self-service channels, along with FASTdocs, Alogent's enterprise content and information management solution.

Key Points: 
  • Alogent welcomes Homebase Credit Union ($263M in assets) to the Alogent family.
  • By leveraging multiple Alogent solution suites across various deposits lines of business and internal workflows, Homebase CU will benefit from seamless access to enterprise-wide data, streamlined user experiences, and increased automation.
  • PEACHTREE CORNERS, Ga., Jan. 25, 2024 /PRNewswire-PRWeb/ -- Alogent (@AlogentCorp), a global software leader in the banking and financial services market, welcomes Homebase Credit Union to the Alogent family.
  • Join Team Alogent in welcoming Homebase Credit Union to the Alogent family!

Ontotext's GraphDB Solution is Now Available on the Microsoft Azure Marketplace

Retrieved on: 
Tuesday, January 16, 2024
Unify, Environment, Organization, Ontotext, Privacy, Graph database, Data management, ROI

NEW YORK, Jan. 16, 2024 /PRNewswire/ -- Ontotext, a leading semantic knowledge graph provider, announced that its flagship product, GraphDB, is now available on the Microsoft Azure Marketplace. Now, enterprises can streamline the global deployment of graph databases, facilitating the migration of on-premises data to Azure and other prominent public cloud platforms. Customers can take advantage of the Azure cloud platform, with streamlined deployment and management to ensure compliance with rigorous industry and privacy regulations.

Key Points: 
  • NEW YORK, Jan. 16, 2024 /PRNewswire/ -- Ontotext , a leading semantic knowledge graph provider, announced that its flagship product, GraphDB , is now available on the Microsoft Azure Marketplace.
  • Surpassing other graph databases currently available on the Azure Marketplace, GraphDB's advanced engine helps organizations leverage the power of knowledge graphs to  maximize the power of data and enable effective analytics on Azure."
  • The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure.
  • Listing Ontotext's GraphDB on the Azure Marketplace provides customers with a consolidated purchasing environment and integration with their existing Azure accounts enabling them to deploy GraphDB with confidence knowing Ontotext's solution is a verified and proven technology, tested and validated by Azure.

Ontotext's GraphDB Solution is Now Available on the Microsoft Azure Marketplace

Retrieved on: 
Tuesday, January 16, 2024
Unify, Environment, Organization, Ontotext, Privacy, Graph database, Data management, ROI

NEW YORK, Jan. 16, 2024 /PRNewswire/ -- Ontotext, a leading semantic knowledge graph provider, announced that its flagship product, GraphDB, is now available on the Microsoft Azure Marketplace. Now, enterprises can streamline the global deployment of graph databases, facilitating the migration of on-premises data to Azure and other prominent public cloud platforms. Customers can take advantage of the Azure cloud platform, with streamlined deployment and management to ensure compliance with rigorous industry and privacy regulations.

Key Points: 
  • NEW YORK, Jan. 16, 2024 /PRNewswire/ -- Ontotext , a leading semantic knowledge graph provider, announced that its flagship product, GraphDB , is now available on the Microsoft Azure Marketplace.
  • Surpassing other graph databases currently available on the Azure Marketplace, GraphDB's advanced engine helps organizations leverage the power of knowledge graphs to  maximize the power of data and enable effective analytics on Azure."
  • The Azure Marketplace is an online market for buying and selling cloud solutions certified to run on Azure.
  • Listing Ontotext's GraphDB on the Azure Marketplace provides customers with a consolidated purchasing environment and integration with their existing Azure accounts enabling them to deploy GraphDB with confidence knowing Ontotext's solution is a verified and proven technology, tested and validated by Azure.

Ma'aden and GlassPoint Unveil Plans to Build Solar Thermal Technology Showcase

Retrieved on: 
Thursday, January 11, 2024
Unify, Unified, Steam, Carbon, Ministry of Investment, Ras, Renewable energy

NEW YORK and RIYADH, Saudi Arabia, Jan. 11, 2024 /PRNewswire/ -- Saudi Arabian Mining Company (Ma'aden), the largest multi-commodity mining and metals company firm in the Middle East, and GlassPoint, the leader in decarbonizing industrial process heat, today unveiled plans to build a Technology Showcase for its solar steam technology during the Future Minerals Forum taking place in Riyadh, Saudi Arabia.

Key Points: 
  • The Technology Showcase marks the first stage of project development for the world's largest industrial solar thermal project and will have capacity to supply nine tons of steam per hour to begin decarbonizing Ma'aden's aluminum supply chain.
  • The Technology Showcase will combine direct generation of heat and storage to provide a continuous base load of steam to Ma'aden's Alumina refinery at Ras al Khair.
  • Our Technology Showcase is an important first step to kick off project development and begin building on location.
  • The Technology Showcase will include several new advancements from GlassPoint that reduce the cost of its solutions by more than 30%.